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ICICI Bank Phone Banking Officer Interview Questions, Process, and Tips
Top ICICI Bank Phone Banking Officer Interview Questions and Answers
- Q1. What is your knowledge in phone banking in bank
- Q2. What do you know about Phone Banking.
- Q3. How will you do sales?
ICICI Bank Phone Banking Officer Interview Experiences
82 interviews found
Anonymous
(1 Question)
- Q1. About phone baking?
- Ans. Phone baking is among the most efficient payment service
Interview Preparation Tips
Selected
I applied via LinkedIn and was interviewed in Jun 2023. There were 3 interview rounds.
(1 Question)
- Q1. Tell me about your self.? Why icici? What language do you know? Why banking sector?
- Ans.
I am a dedicated and customer-oriented individual with a strong background in banking. I have excellent communication skills and a passion for providing exceptional service.
I have been working in the banking sector for the past 5 years, gaining valuable experience in customer service and financial transactions.
I chose ICICI because of its strong reputation in the banking industry and its commitment to innovation and cu...
(1 Question)
- Q1. Same question above mentioned
Selected
I applied via Company Website and was interviewed in Feb 2023. There were 2 interview rounds.
(2 Questions)
- Q1. Introduction about your self
- Q2. What is your knowledge in phone banking in bank
- Ans.
I have extensive knowledge in phone banking in banks, including customer service, account management, and problem resolution.
I have experience in handling customer inquiries and providing assistance over the phone.
I am familiar with bank products and services, and can effectively communicate their features and benefits to customers.
I have a strong understanding of banking procedures and can perform tasks such as accoun...
Interview Preparation Tips
What people are saying about ICICI Bank
Selected
I appeared for an interview before Feb 2024.
(2 Questions)
- Q1. Can you tell me about yourself?
- Q2. To communicate in English
Interview Preparation Tips
ICICI Bank interview questions for designations
I applied via Google and was interviewed in May 2023. There were 3 interview rounds.
Ist round me test hua tha
(5 Questions)
- Q1. Aap kha rah rahe ho Abhi kya kar rahe Ye offer aap ko auther state me diya jaye to katoge
- Q2. Graduation me kya kiya hai
- Q3. Job experience kya hai aap ka
- Q4. Aap ne job se kab back out liya
- Q5. Ager aap ko ye opportunity di jaye to aap comfortable rahoge
Get interview-ready with Top ICICI Bank Interview Questions
(2 Questions)
- Q1. Self introduction and object handling questions etc
- Q2. Say some thing about you bestfriend or your favourite sports person
Simple English grammar online assessment
Interview Preparation Tips
Selected
I applied via Company Website and was interviewed in Feb 2023. There was 1 interview round.
(2 Questions)
- Q1. Name and Address with qualification
- Q2. Are you ok to work in pressure and rotational shifts
Interview Preparation Tips
Selected
I applied via Recruitment Consulltant and was interviewed in Mar 2023. There were 3 interview rounds.
(2 Questions)
- Q1. Tell me about yourself
- Ans.
I am a dedicated and customer-oriented Phone Banking Officer with a strong background in providing excellent customer service and resolving issues efficiently.
Experienced in handling customer inquiries and complaints over the phone
Proficient in using banking software and systems to process transactions
Skilled in building rapport with customers and ensuring their satisfaction
Ability to multitask and prioritize tasks eff...
- Q2. Discuss on any one topic
HR makes sure you participate in discussion and notices your confidence
Interview Preparation Tips
Selected
I applied via Naukri.com and was interviewed before Aug 2023. There was 1 interview round.
(2 Questions)
- Q1. 1st ask about the introduction
- Q2. 2ndly ask what is the designation.meaning of po
I applied via Company Website and was interviewed in Jul 2022. There were 2 interview rounds.
(2 Questions)
- Q1. Introduction part about candidate
- Q2. Experience about your previous work
(3 Questions)
- Q1. Introduction part as well as first round
- Q2. About ICICI bank, how to handle costumer
- Q3. Work preference, location
Interview Preparation Tips
ICICI Bank Interview FAQs
The duration of ICICI Bank Phone Banking Officer interview process can vary, but typically it takes about less than 2 weeks to complete.
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ICICI Bank Interviews By Designations
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- ICICI Bank Phone Banking Officer Interview Questions
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ICICI Bank Phone Banking Officer Interview Process
based on 44 interviews
3 Interview rounds
- Resume Shortlist Round
- HR Round - 1
- HR Round - 2
Phone Banking Officer Interview Questions from Similar Companies
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ICICI Bank Phone Banking Officer Reviews and Ratings
based on 665 reviews
Rating in categories
|
Deputy Manager
15.5k
salaries
|  ₹2 L/yr - ₹11 L/yr |
|
Relationship Manager
13.1k
salaries
| ₹2.3 L/yr - ₹11.5 L/yr |
|
Assistant Manager
10.2k
salaries
| ₹1.8 L/yr - ₹6 L/yr |
|
Manager
4.8k
salaries
| ₹5.6 L/yr - ₹18.7 L/yr |
|
Senior Officer
3.3k
salaries
| ₹1 L/yr - ₹6 L/yr |
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