ICICI Bank Senior Sales Officer Interview Questions and Answers

Q1. What's Your Taken Before Login Customer
Ans. 
I always ensure to greet the customer with a warm smile and ask how their day is going before proceeding with the login process.
• Greet the customer with a warm smile

• Ask how their day is going

• Listen actively to their response and engage in small talk if appropriate
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Q2. Take Customer PAN Card and Any Address proof physically
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Q3. Where Your Adress Own house are Rent House
Ans. 
I own my own house.
• I own a house in the suburbs.

• I have been living in my own house for the past 5 years.

• I recently renovated my own house to add a new room.
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Q4. Wt is the customer Profile
Ans. 
Customer profile refers to the characteristics, traits, and behaviors of a company's target customers.
• Demographics (age, gender, income)

• Psychographics (lifestyle, values, interests)

• Behavioral patterns (buying habits, brand loyalty)

• Geographic location

• Needs and preferences

• Example: Female, aged 25-40, middle income, interested in sustainable products
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Q5. Which product Customer Choosing
Ans. 
Customers choose a variety of products based on their needs, preferences, and budget.
• Customers may choose products based on brand reputation

• Customers may choose products based on price

• Customers may choose products based on features and specifications

• Customers may choose products based on recommendations from friends or family

• Customers may choose products based on personal experiences with the product
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Q1. What is bank? Describe it.
Ans. 
A bank is a financial institution that accepts deposits from the public and creates credit.
• Banks provide various financial services such as loans, mortgages, and investment accounts.

• They play a crucial role in the economy by facilitating the flow of money and capital.

• Banks are regulated by government authorities to ensure stability and protect depositors' funds.
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Q2. How you know the bank?
Ans. 
I have been a customer of the bank for several years and have always been impressed with their services and products.
• I have been a customer of the bank for several years

• I have used various services and products offered by the bank

• I have interacted with bank staff and found them to be professional and helpful
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Q3. Why I select you?
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Q4. Tell me about your strength.
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Q5. Tell me about your family.
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BANKING SALES PRODUCT AND OPERATIONS

Q1. Sallary discussing and job location discusstion
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Q2. JOB LOCATION AND DESIGNATION
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Q1. One on one round
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Q2. Finance related questions
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Q3. Two wheelers sales related
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Q4. Customer services related questions
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Q5. Disbursement tat
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Q6. Collection related Activities and services
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Q1. Banking related and what is my strength. How this role I work the job and support all employees
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