ICICI Bank
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I was interviewed in Jan 2025.
Customer handling, Customer service, honest work
Customer handling and lead generation are essential for building relationships with clients and identifying potential customers.
Customer handling involves addressing customer inquiries, resolving issues, and providing excellent service to build trust and loyalty.
Lead generation is the process of identifying and attracting potential customers through marketing strategies such as cold calling, email campaigns, and networ...
Customer service problems can be solved by actively listening to customers, addressing their concerns promptly, and providing effective solutions.
Actively listen to customers to understand their concerns and needs
Address customer issues promptly and with empathy
Provide effective solutions to resolve customer problems
Follow up with customers to ensure their satisfaction
Implement feedback from customers to improve overal
I applied via Referral and was interviewed before May 2023. There was 1 interview round.
I applied via Campus Placement and was interviewed in Jun 2021. There was 1 interview round.
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ICICI Bank interview questions for designations
I applied via Other
To deal with clients and convince them, it is important to build rapport, understand their needs, provide solutions, and showcase value.
Build rapport by actively listening and showing genuine interest in their concerns.
Understand their needs by asking open-ended questions and conducting thorough research.
Provide solutions that align with their goals and address their pain points.
Showcase value by highlighting the uniqu...
I applied via Referral and was interviewed in May 2021. There was 1 interview round.
I applied via Walk-in and was interviewed in Mar 2021. There was 1 interview round.
To sell a product, understand the customer's needs, highlight the benefits, and create a sense of urgency.
Research the target audience and their pain points
Highlight the unique features and benefits of the product
Create a sense of urgency through limited time offers or scarcity
Build trust and rapport with the customer
Handle objections and provide solutions
Close the sale and follow up for customer satisfaction
I applied via Job Portal and was interviewed in Apr 2020. There was 1 interview round.
I applied via Approached by Company and was interviewed before Oct 2021. There were 2 interview rounds.
The duration of ICICI Bank Sales Executive interview process can vary, but typically it takes about less than 2 weeks to complete.
based on 2 interviews
Interview experience
based on 468 reviews
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Deputy Manager
15.5k
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Relationship Manager
13k
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Assistant Manager
10.2k
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Manager
4.8k
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Senior Officer
3.4k
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