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ICICI Bank

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4.0

based on 38.2k Reviews

Video summary

Proud winner of ABECA 2024 - AmbitionBox Employee Choice Awards

Top Rated Mega Company - 2024

Top Rated Banking Company - 2024

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ICICI Bank Phone Banking Officer Interview Questions, Process, and Tips

Updated 21 Feb 2025

Top ICICI Bank Phone Banking Officer Interview Questions and Answers

Q1. What is your knowledge in phone banking in bank

View answers (32)
Q2. What do you know about Phone Banking.

View answers (13)
Q3. How will you do sales?

View answers (6)

View all 11 questions

ICICI Bank Phone Banking Officer Interview Experiences

82 interviews found

Phone Banking Officer Interview Questions & Answers

Anonymous

posted on 13 Apr 2022

I applied via Naukri.com and was interviewed before Apr 2021. There was 1 interview round.

Round 1 - One-on-one

(2 Questions)

Q1. Your strength and weakness

Add your answer

Q2. Tell me about yourself .why should I select you

Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Good company peacefull environment

Phone Banking Officer Interview Questions & Answers

Anonymous

posted on 1 Feb 2022

I applied via Walk-in and was interviewed before Feb 2021. There were 3 interview rounds.

Round 1 - Resume Shortlist

Pro Tip by AmbitionBox:

Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.

View all tips

Round 2 - One-on-one

(1 Question)

Q1. Tell me about yourself

Ans. Speak about yourself your education background and family

Answered Anonymously

Add your answer

Round 3 - HR

(1 Question)

Q1. What are your strengths and weaknesses?

Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Be confident. If you are fresher just talk about your recent experience in college have you done any assignments or have programmed in any specific courses. And if your experience just about your experiences and challanges onboard you faced. Don't be scared just be confident what your speaking about.

ICICI Bank Interview FAQs

How many rounds are there in ICICI Bank Phone Banking Officer interview?

ICICI Bank interview process usually has 1-2 rounds. The most common rounds in the ICICI Bank interview process are HR, Resume Shortlist and One-on-one Round.

How to prepare for ICICI Bank Phone Banking Officer interview?

Go through your CV in detail and study all the technologies mentioned in your CV. Prepare at least two technologies or languages in depth if you are appearing for a technical interview at ICICI Bank. The most common topics and skills that interviewers at ICICI Bank expect are Customer Service, Customer Complaints, phone banking, Customer Interaction and Finance.

What are the top questions asked in ICICI Bank Phone Banking Officer interview?

Some of the top questions asked at the ICICI Bank Phone Banking Officer interview -

What is your knowledge in phone banking in b...read more
What do you know about Phone Banki...read more
How will you do sal...read more

How long is the ICICI Bank Phone Banking Officer interview process?

The duration of ICICI Bank Phone Banking Officer interview process can vary, but typically it takes about less than 2 weeks to complete.

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ICICI Bank Phone Banking Officer Interview Process

based on 44 interviews

3 Interview rounds

Resume Shortlist Round
HR Round - 1
HR Round - 2

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ICICI Bank Phone Banking Officer Salary

based on 2.7k salaries

₹1 L/yr - ₹5.5 L/yr

7% more than the average Phone Banking Officer Salary in India

View more details

ICICI Bank Salaries in India

Deputy Manager 15.5k salaries	₹2 L/yr - ₹11 L/yr
Relationship Manager 13k salaries	₹2.5 L/yr - ₹11.5 L/yr
Assistant Manager 10.2k salaries	₹1.8 L/yr - ₹5 L/yr
Manager 4.8k salaries	₹5.5 L/yr - ₹18.5 L/yr
Senior Officer 3.4k salaries	₹1.1 L/yr - ₹6 L/yr