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HGS Customer Service Associate Interview Questions and Answers for Freshers

Updated 11 Jun 2024

HGS Customer Service Associate Interview Experiences for Freshers

1 interview found

I was interviewed before Jul 2016.

Interview Questionnaire 

1 Question

  • Q1. It was regarding my background and why i want to join the company

Interview Preparation Tips

Round: Resume Shortlist
Experience: telephonic round as personal introduction

Round: HR Interview
Experience: it was good

Round: Test
Duration: 5 hours
Total Questions: 10

Skills: Vocabulary Skills, Communication And Confidence

Interview questions from similar companies

I applied via Referral and was interviewed before Jan 2021. There were 5 interview rounds.

Interview Questionnaire 

1 Question

  • Q1. Previous work related queries

Interview Preparation Tips

Interview preparation tips for other job seekers - Please prepares office and sap

I applied via Naukri.com and was interviewed in Nov 2019. There were 5 interview rounds.

Interview Questionnaire 

2 Questions

  • Q1. Regarding my previous experience
  • Q2. A long lengthy order management questionnaire was given and we were asked to write 5 emails based on the order management.

Interview Preparation Tips

Interview preparation tips for other job seekers - Be confident, let the interviewer know your area of expertise.

I applied via Iprimed Consultancy and was interviewed before Jan 2020. There were 3 interview rounds.

Interview Questionnaire 

1 Question

  • Q1. Technical, Self-introduction more Importantly questions come from your resume, so make sure u update everything correctly in u r resume.

Interview Preparation Tips

Interview preparation tips for other job seekers - Be Confident, Share u r thoughts, and be simple and clear.

I applied via Recruitment Consultant and was interviewed before Jun 2020. There were 5 interview rounds.

Interview Questionnaire 

1 Question

  • Q1. Interview was normal, they will asked about yourself and about your previous work experience nothing else.

Interview Preparation Tips

Interview preparation tips for other job seekers - Just prepare about yourself and about your previous work experience.

I applied via Naukri.com and was interviewed in Jun 2020. There were 7 interview rounds.

Interview Questionnaire 

2 Questions

  • Q1. There are four rounds. Hr, aptitude maths with verbal reasoning round, typing test, final HR round.
  • Q2. Easy to clear. But be sure in basic.

Interview Preparation Tips

Interview preparation tips for other job seekers - Take the round's carefully. Be honest with the answers. Make the idea clear while explaining

I applied via Naukri.com and was interviewed in Feb 2021. There was 1 interview round.

Interview Questionnaire 

1 Question

  • Q1. Tell me about yourself about previous company, why should I hire you?

Interview Preparation Tips

Interview preparation tips for other job seekers - Just prepare well before attending your interview

I applied via Referral and was interviewed before Mar 2021. There was 1 interview round.

Round 1 - Technical 

(1 Question)

  • Q1. About pointers and their types

Interview Preparation Tips

Interview preparation tips for other job seekers - Easy one so we can take with only basic knowledge

Interview Questionnaire 

1 Question

  • Q1. General Questions

Interview Preparation Tips

Interview preparation tips for other job seekers - Be yourself

I applied via Recruitment Consulltant and was interviewed before Oct 2021. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - One-on-one 

(2 Questions)

  • Q1. What is PoSc, LOSC physical inventory
  • Ans. 

    PoSc and LOSC physical inventory are methods of inventory management used in retail and manufacturing industries.

    • PoSc stands for Point of Sale physical inventory, which involves counting the inventory at the time of sale.

    • LOSC stands for Line of Sight physical inventory, which involves counting the inventory by visually inspecting it.

    • Both methods are used to ensure accurate inventory counts and prevent stockouts or over...

  • Answered by AI
  • Q2. Replenishment, outbound process

Interview Preparation Tips

Interview preparation tips for other job seekers - Prepare with existing projects you working or worked before

HGS Interview FAQs

How many rounds are there in HGS Customer Service Associate interview for freshers?
HGS interview process for freshers usually has 4 rounds. The most common rounds in the HGS interview process for freshers are One-on-one Round, Technical and Group Discussion.
How to prepare for HGS Customer Service Associate interview for freshers?
Go through your CV in detail and study all the technologies mentioned in your CV. Prepare at least two technologies or languages in depth if you are appearing for a technical interview at HGS. The most common topics and skills that interviewers at HGS expect are Customer Service, Domestic BPO, Calling, inbound and call center.
What are the top questions asked in HGS Customer Service Associate interview for freshers?

Some of the top questions asked at the HGS Customer Service Associate interview for freshers -

  1. Test familiarity with MS office to...read more
  2. Test ability to work with Av...read more
  3. Scenario specific call listen...read more

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HGS Customer Service Associate Salary
based on 49 salaries
₹1.1 L/yr - ₹4 L/yr
21% less than the average Customer Service Associate Salary in India
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HGS Customer Service Associate Reviews and Ratings

based on 34 reviews

3.3/5

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3.5

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3.0

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2.4

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2.8

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3.2

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2.4

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2.8

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