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HDFC Sales Customer Service Officer Interview Questions and Answers

Updated 3 Nov 2024

1 interview found

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Interview experience
5
 Excellent
Difficulty level
 -
Duration
 -
Result
 -

2 Interview Rounds

1

ASM Round (2 Questions)

  • Q1. Sales kar loge Aur kaise karte hain
  • Q2. HL documentation
2

DM Round (2 Questions)

  • Q1. Sales ka kya knowledge hai
  • Q2. Home loan aur Colony Mein क्या-क्या document Lagte Hain

Interview questions from similar companies

I applied via Company Website and was interviewed in Oct 2022.

2 Interview Rounds

1

Resume Shortlist Round

Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
2

Technical Round (2 Questions)

  • Q1. About self introduction and details
  • Q2. And family background

Interview Preparation Tips

Interview preparation tips for other job seekers - I don't ask in hr manager in congizent in team and discuss the interview process
Interview experience
5
 Excellent
Difficulty level
 Easy
Duration
 Less than 2 weeks
Result
Selected  Selected

I applied via Approached by Company and was interviewed in Apr 2024.

1 Interview Round

1

HR Round (3 Questions)

  • Q1. About your family
  • Q2. Are you interested to work here ?
  • Q3. Do you know about this company

Interview Preparation Tips

Interview preparation tips for other job seekers - Don't fear in interview

Customer Service Executive Interview Questions

Aditya Birla Capital user image Digital News & Earning Option

posted on 22 May 2023

Interview experience
4
 Good
Difficulty level
 Easy
Duration
 Less than 2 weeks
Result
 Not Selected

I applied via Recruitment Consulltant and was interviewed in Apr 2023.

1 Interview Round

1

One-on-one Round (3 Questions)

  • Q1. Basic about profile previous experience etc
  • Q2. Basic about introduction last experience
  • Q3. Sales profile products and Marketing in field

Interview Preparation Tips

Interview preparation tips for other job seekers - Interviewer was good well Test me before hire.
Interview experience
5
 Excellent
Difficulty level
 Moderate
Duration
 Less than 2 weeks
Result
Selected  Selected

I applied via Referral and was interviewed in Oct 2022.

5 Interview Rounds

1

Resume Shortlist Round

Pro Tip by AmbitionBox:
Don’t add your photo or details such as gender, age, and address in your resume. These details do not add any value.
View all tips
2

Assignment Round

You will be asked to write a passage of around 200-250 words on any topic given by the HR.

3

HR Round (1 Question)

  • Q1. Stability questions. Around resume and experience.
4

Typing Test Round (1 Question)

  • Q1. They require 35 wpm typing speed with 95% accuracy.
5

One-on-one Round (1 Question)

  • Q1. This was ops round. There were questions around the resume. The manager basically test stability and field knowledge.

Interview Preparation Tips

Interview preparation tips for other job seekers - The advice will be:
1. Be confident
2. Choose not to lie when that doesn't matter much.
3. Be prepared to answer everything you have mentioned in the resume and that includes the previous experiences, their date of joining and reliving. Why you are leaving the current job.
4. There might be questions to check stability. They might ask your views on working overtime, rotational shifts and offs.
5. There might be some questions about your family and their occupations.
6. Again, be confident.

I applied via Naukri.com and was interviewed in May 2022.

2 Interview Rounds

1

Aptitude Test Round

Behavioural test like 60 questions.

2

Technical Round (2 Questions)

  • Q1. About Trade life cycle
  • Q2. What is Asset Management?

Interview Preparation Tips

Topics to prepare for HSBC Group Customer Service Executive interview:
  • Investment Banking
  • CIBOP
Interview preparation tips for other job seekers - Be prepared on some of basic soft skill questions. Good intro is required to good start for interview. That'll impact on the results also.

I applied via Bny Mellon website and was interviewed in Oct 2021.

2 Interview Rounds

1

Aptitude Test Round

The aptitude test was to tough but it was all relatable to my finance sector regarding MBA and the passing marks were 80% so it was tough but as I kept on practing and I cracked it and the aptitude test was divided into 2 subjects English /Finance both keep on giving mock on online the aptitude will be easy.

2

HR Round (5 Questions)

  • Q1. What are your salary expectations?
  • Q2. What is your family background?
  • Q3. Where do you see yourself in 5 years?
  • Q4. What are your strengths and weaknesses?
  • Q5. Tell me about yourself.

Interview Preparation Tips

Topics to prepare for BNY Customer Service Representative interview:
  • Mutual Funds
  • Investment Banking
  • Finance
  • Accounting basics
  • Share Market
Interview preparation tips for other job seekers - This was my last round of mangers with two of them asking me questions simultaneously one after other regarding finance sector and personal opinions it was a great experience about this interview and I thank all my supporters who guided me in cracking this interview.

I applied via Company Website and was interviewed in Oct 2022.

2 Interview Rounds

1

Resume Shortlist Round

Pro Tip by AmbitionBox:
Properly align and format text in your resume. A recruiter will have to spend more time reading poorly aligned text, leading to high chances of rejection.
View all tips
2

Technical Round (2 Questions)

  • Q1. About self introduction and details
  • Q2. And family background

Interview Preparation Tips

Interview preparation tips for other job seekers - I don't ask in hr manager in congizent in team and discuss the interview process
Interview experience
5
 Excellent
Difficulty level
 Easy
Duration
 Less than 2 weeks
Result
Selected  Selected

I applied via Referral and was interviewed in Jan 2023.

4 Interview Rounds

1

Resume Shortlist Round

Pro Tip by AmbitionBox:
Double-check your resume for any spelling mistakes. The recruiter may consider spelling mistakes as careless behavior or poor communication skills.
View all tips
2

Group Discussion Round

They Want The candidate Who have Experience In Sales or Ready For Activity Person

3

One-on-one Round (2 Questions)

  • Q1. Very Simple You Really Want To work here and Ok
  • Q2. Nothing Casual interview
4

One-on-one Round (1 Question)

  • Q1. Family And Experience Of previous Sector

Interview Preparation Tips

Interview preparation tips for other job seekers - Very Simple Company and it's Ladies Company Boys please Don't Go there Salary is poor and Holidays are like Nothing

I applied via Walk-in and was interviewed before Jun 2021.

3 Interview Rounds

1

Aptitude Test Round

Aptitude tests will test your ability to perform tasks and react to situations at work.

2

Group Discussion Round

Group discussion is a Comprehensive technique to judge the suitability of an individual and his appropriateness, and overall thoughts, feelings and behavior of and individual.

3

One-on-one Round (1 Question)

  • Q1. What is HR, Job related questions and what's the next plan Tell about introduction etc...

Interview Preparation Tips

Topics to prepare for Aditya Birla Capital Senior Customer Service Executive interview:
  • Technical
  • Education
  • General knowledge
Interview preparation tips for other job seekers - Know yourself and what you want.
Use informational interviews to network.
focus on the employer's needs .

HDFC Sales Interview FAQs

What are the top questions asked in HDFC Sales Customer Service Officer interview?

Some of the top questions asked at the HDFC Sales Customer Service Officer interview -

  1. Home loan aur Colony Mein क्या-क्या document Lagte H...read more
  2. Sales kar loge Aur kaise karte h...read more
  3. Sales ka kya knowledge ...read more

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HDFC Sales Customer Service Officer Salary
based on 4 salaries
₹2.8 L/yr - ₹4.2 L/yr
11% more than the average Customer Service Officer Salary in India
View more details

HDFC Sales Customer Service Officer Reviews and Ratings

based on 1 review

3.0/5

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1.0

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4.0

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1.0

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Job Security

3.0

Company culture

1.0

Promotions/Appraisal

3.0

Work Satisfaction

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