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HDFC Sales

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based on 2.4k Reviews

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HDFC Sales Customer Relation Officer Interview Questions and Answers

Updated 23 May 2023

HDFC Sales Customer Relation Officer Interview Experiences

1 interview found

Customer Relation Officer Interview Questions & Answers

user image Anonymous

posted on 23 May 2023

Interview experience
4
Good
Difficulty level
Moderate
Process Duration
2-4 weeks
Result
Selected Selected

I applied via Recruitment Consulltant and was interviewed in Nov 2022. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - Aptitude Test 

Its based on simple math and logical reasoning

Round 3 - HR 

(4 Questions)

  • Q1. Self introduction
    • Add your answer
  • Q2. Reason for choosing customer service
    • Add your answer
  • Q3. Ability to relocate
  • Ans. 

    Yes, I am willing to relocate for the job.

    • I am open to exploring new places and cultures.

    • I have relocated for my previous job and have experience in adapting to new environments.

    • I understand that relocation may come with challenges, but I am willing to face them.

    • I am excited about the opportunity to work in a new location and contribute to the company's success.

    • Answered by AI
    Add your answer
  • Q4. IELTS clearance
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Please be updated

Top trending discussions

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Career Advice
2w
an application support engineer
I just recently joined Australia based company as sql support with 3.5lpa. My previous company was small with salary 2.2 lpa and 1 year experience. In just pobation period in my new company I found out they don't care about work life balance. Unofficially they want every employee to work minimum 10 hours per day. I want to ask 1. Does every company want this from their employee. 2. This job used my 13 hours (job + travel) per day and it's getting hard for my personal growth as I want to switch into Business analyst. 3. Need your suggestion is I have to switch to another company in probation period or get experience for atleast 1 year. 4. My current total work experience is 1.5 year if I switch into BA what I expect from salary.
Need advice on new job
Switch Job in probation period
0%
Work atleast 1 year
0%
28 participants . poll closed
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Interview questions from similar companies

Customer Relation Officer Interview Questions & Answers

HSBC Group user image Anonymous

posted on 16 Aug 2022

Round 1 - One-on-one 

(2 Questions)

  • Q1. How you will handle pressure
    • Add your answer
  • Q2. How you will achieve your goals
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Excellent interview very friendly nature of hr

Senior Customer Service Executive Interview Questions & Answers

American Express user image Anonymous

posted on 21 Oct 2024

Interview experience
2
Poor
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
No response

I applied via Naukri.com and was interviewed in Apr 2024. There was 1 interview round.

Round 1 - One-on-one 

(2 Questions)

  • Q1. Tell me something about yourself?
    • Add your answer
  • Q2. Are you experienced or fresher? If experienced, then tell us about your work profile, your responsibilities and years of experience?
    • Add your answer

Customer Service Executive Interview Questions & Answers

Muthoot Pappachan Group user image Anonymous

posted on 16 May 2024

Interview experience
5
Excellent
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Approached by Company and was interviewed in Apr 2024. There was 1 interview round.

Round 1 - HR 

(3 Questions)

  • Q1. About your family
    • Add your answer
  • Q2. Are you interested to work here ?
    • Add your answer
  • Q3. Do you know about this company
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Don't fear in interview

Customer Service Executive Interview Questions & Answers

Aditya Birla Capital user image Digital News & Earning Option

posted on 22 May 2023

Interview experience
4
Good
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Not Selected

I applied via Recruitment Consulltant and was interviewed in Apr 2023. There was 1 interview round.

Round 1 - One-on-one 

(3 Questions)

  • Q1. Basic about profile previous experience etc
    • Add your answer
  • Q2. Basic about introduction last experience
    • Add your answer
  • Q3. Sales profile products and Marketing in field
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Interviewer was good well Test me before hire.

Customer Care Executive Interview Questions & Answers

The Muthoot Group user image Anonymous

posted on 13 Jan 2025

Interview experience
2
Poor
Difficulty level
Moderate
Process Duration
4-6 weeks
Result
Selected Selected

I applied via Referral and was interviewed before Jan 2024. There were 3 interview rounds.

Round 1 - Aptitude Test 

Like reasoning, maths, nbfc related questions

Round 2 - One-on-one 

(1 Question)

  • Q1. Computer test like nbfc related
    • Add your answer
Round 3 - HR 

(1 Question)

  • Q1. Why we choose to you in our company. Etc etc
  • Ans. 

    I am a dedicated and experienced customer care executive with a proven track record of providing exceptional service and resolving customer issues efficiently.

    • I have a strong background in customer service, with X years of experience in handling customer inquiries and complaints.

    • I am skilled in communication and problem-solving, which are essential qualities for a customer care executive.

    • I have received positive feedba...

    • Answered by AI
    Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Too much pressure in this job

Customer Service Associate Interview Questions & Answers

Citicorp user image Andrew

posted on 30 Sep 2022

I applied via Recruitment Consulltant and was interviewed in Jul 2022. There were 4 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - HR 

(2 Questions)

  • Q1. Telephonic Interview Round 1
    • Add your answer
  • Q2. Tell about yourself.
    • Add your answer
Round 3 - Assignment 

Language English Testing through Application.

Round 4 - Technical 

(1 Question)

  • Q1. What do you know about credit cards?
  • Ans. 

    Credit cards are financial tools that allow consumers to borrow money for purchases and pay it back later with interest.

    • Credit cards are issued by financial institutions to consumers for making purchases and payments.

    • They allow users to borrow money up to a certain limit, known as the credit limit.

    • Users are required to pay back the borrowed amount along with interest within a specified period.

    • Credit cards often come wi...

    • Answered by AI
    Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - First do clean neat shave, give a nice haircut, dress in formals, don't put too much information on your resume,
Speak confident on Tell about yourself
without any mistakes, that will lead you to speak confident for second round , in technical round if you don't know the answers say 'No', no is a good answer, if you know answers speak correctly without lagging.
This will help you surely to get selected on interviews.

Customer Service Representative Interview Questions & Answers

BNY user image Anonymous

posted on 2 Apr 2022

I applied via Bny Mellon website and was interviewed in Oct 2021. There were 2 interview rounds.

Round 1 - Aptitude Test 

The aptitude test was to tough but it was all relatable to my finance sector regarding MBA and the passing marks were 80% so it was tough but as I kept on practing and I cracked it and the aptitude test was divided into 2 subjects English /Finance both keep on giving mock on online the aptitude will be easy.

Round 2 - HR 

(5 Questions)

  • Q1. What are your salary expectations?
    • Add your answer
  • Q2. What is your family background?
    • Add your answer
  • Q3. Where do you see yourself in 5 years?
    • Add your answer
  • Q4. What are your strengths and weaknesses?
    • Add your answer
  • Q5. Tell me about yourself.
    • Add your answer

Interview Preparation Tips

Topics to prepare for BNY Customer Service Representative interview:
  • Mutual Funds
  • Investment Banking
  • Finance
  • Accounting basics
  • Share Market
Interview preparation tips for other job seekers - This was my last round of mangers with two of them asking me questions simultaneously one after other regarding finance sector and personal opinions it was a great experience about this interview and I thank all my supporters who guided me in cracking this interview.

Customer Service Representative Interview Questions & Answers

HSBC Group user image Anonymous

posted on 28 Oct 2024

Interview experience
4
Good
Difficulty level
Easy
Process Duration
-
Result
-

I applied via Company Website and was interviewed in Sep 2024. There were 2 interview rounds.

Round 1 - One-on-one 

(2 Questions)

  • Q1. Necessary skills needed for a customer service rep.
    • Add your answer
  • Q2. Why do you want to work at HSBC
    • Add your answer
Round 2 - Aptitude Test 

Behavioral assessment if it aligns with their value (30min-1hr)

Interview Preparation Tips

Interview preparation tips for other job seekers - Dress smart, be confident, You got this, All the best.

Customer Service Executive Interview Questions & Answers

American Express user image Soukha bumai

posted on 14 May 2024

Interview experience
1
Bad
Difficulty level
-
Process Duration
-
Result
-
Round 1 - HR 

(1 Question)

  • Q1. Explain the last movie you have watched
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - I sent my resume to HR email 3 to 4 times, as per instructed said will get back to you, after that I waited and waited but even after 7-10 days never responded back, so I called them again and again for confirmation but still no proper response nor any proper feedback, I just wanted to ask them, am I eligible or not, still never responded back, this kind of HR is really unprofessional, feel sorry that they are working with one the best organisation and act like highly professional but not at all, don't even know how to talk with people also, I just wanted to try, doesn't matter wither I'll be selected or not, but atleast wanted to try once, I deserve to get atleast one chance for interview appointment.
More about working at HDFC Sales

HDFC Sales Interview FAQs

How many rounds are there in HDFC Sales Customer Relation Officer interview?
HDFC Sales interview process usually has 3 rounds. The most common rounds in the HDFC Sales interview process are Resume Shortlist, Aptitude Test and HR.
What are the top questions asked in HDFC Sales Customer Relation Officer interview?

Some of the top questions asked at the HDFC Sales Customer Relation Officer interview -

  1. Ability to reloc...read more
  2. IELTS cleara...read more

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HDFC Sales Customer Relation Officer Interview Process

based on 1 interview

Interview experience

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Good
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HDFC Sales Customer Relation Officer Salary
based on 24 salaries
₹1.9 L/yr - ₹4.5 L/yr
At par with the average Customer Relation Officer Salary in India
View more details

HDFC Sales Customer Relation Officer Reviews and Ratings

based on 14 reviews

3.8/5

Rating in categories

4.2

Skill development

4.1

Work-life balance

3.3

Salary

4.2

Job security

3.7

Company culture

3.6

Promotions

3.7

Work satisfaction

Explore 14 Reviews and Ratings
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