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HSBC Group Customer Relation Officer Interview Questions and Answers

Updated 16 Aug 2022

HSBC Group Customer Relation Officer Interview Experiences

1 interview found

Round 1 - One-on-one 

(2 Questions)

  • Q1. How you will handle pressure
  • Q2. How you will achieve your goals

Interview Preparation Tips

Interview preparation tips for other job seekers - Excellent interview very friendly nature of hr

Interview questions from similar companies

I applied via Recruitment Consulltant and was interviewed before Feb 2021. There were 4 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - One-on-one 

(1 Question)

  • Q1. Profile based /process related
Round 3 - One-on-one 

(1 Question)

  • Q1. Profile based/Process related
Round 4 - HR 

(4 Questions)

  • Q1. What are your salary expectations?
  • Q2. Why should we hire you?
  • Q3. Why are you looking for a change?
  • Q4. Compensation negotiation

Interview Preparation Tips

Interview preparation tips for other job seekers - Sodexo/insurance/transport are on top of ctc

I applied via Naukri.com and was interviewed before Apr 2020. There were 3 interview rounds.

Interview Questionnaire 

1 Question

  • Q1. 1. Explain SCD Type 2 Implementation in Informatica
  • Ans. 

    SCD Type 2 is a technique used to track historical changes in data over time in a data warehouse.

    • SCD Type 2 maintains a separate row for each change in data, with a start and end date.

    • It requires a surrogate key to uniquely identify each row.

    • Informatica provides a built-in SCD Type 2 transformation to implement this technique.

    • Example: tracking changes in customer addresses over time.

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - Kindly focus on basic BI terminologies, common to trivial scenarios and introductory information on latest trending tools and technologies.

Skills evaluated in this interview

I applied via Campus Placement and was interviewed before Jan 2021. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - One-on-one 

(1 Question)

  • Q1. Most of the questions were centred around Derivatives and Fixed Income Securities

Interview Preparation Tips

Interview preparation tips for other job seekers - Have a sound knowledge in Financial and Economics oriented topics.

I applied via Walk-in and was interviewed in Aug 2019. There were 3 interview rounds.

Interview Questionnaire 

5 Questions

  • Q1. Why I want to switch?
  • Q2. About your self.
  • Q3. Explain corporate actions and it’s types with examples
  • Ans. 

    Corporate actions are events initiated by a company that can affect its stock price and shareholders.

    • Types of corporate actions include dividends, stock splits, mergers and acquisitions, spin-offs, and rights issues.

    • Dividends are payments made to shareholders from a company's profits.

    • Stock splits increase the number of shares outstanding while decreasing the price per share.

    • Mergers and acquisitions involve the combinat...

  • Answered by AI
  • Q4. What are bonds and it’s types
  • Q5. Types of swift and how it read it. Like its fields.
  • Ans. 

    Swift is a messaging system used for financial transactions. It has different types and fields for message processing.

    • Swift messages are categorized into 5 types - MT0xx, MT1xx, MT2xx, MT3xx, and MT9xx

    • Each type has its own set of fields for message processing

    • For example, MT103 is used for Single Customer Credit Transfer and has fields like Sender's Reference, Receiver's Reference, Amount, Currency, etc.

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - Always read your resume in and out.
Describe your current job well.
Always read about the job your applying.
Be confident and honest

Skills evaluated in this interview

I applied via Naukri.com and was interviewed before Apr 2020. There were 3 interview rounds.

Interview Questionnaire 

1 Question

  • Q1. Basic accounting questions, knowledge testing of Finance and Financial Statements.

Interview Preparation Tips

Interview preparation tips for other job seekers - Be confident and don't speak lie.

I applied via Campus Placement and was interviewed before Jan 2021. There were 3 interview rounds.

Interview Questionnaire 

1 Question

  • Q1. Macroeconomic questions, hedge fund strategies, experience related questions

Interview Preparation Tips

Interview preparation tips for other job seekers - Be true to your self, know in detail the job description.

I applied via Recruitment Consultant and was interviewed before Sep 2020. There were 4 interview rounds.

Interview Questionnaire 

2 Questions

  • Q1. Why should we hire you
  • Q2. You should hire me as I posses those skills which is needed for the role

Interview Preparation Tips

Interview preparation tips for other job seekers - Be confident, smart and truthful towards interviewer

I applied via Campus Placement and was interviewed before Oct 2020. There were 5 interview rounds.

Interview Questionnaire 

2 Questions

  • Q1. Have you ever worked in a team and how did you manage conflicts?
  • Ans. Gave an example of an academic group project and explained in detail the conflict or clash of ideas and how we approached towards an agreement
  • Answered Anonymously
  • Q2. Why finance?
  • Ans. Natural skills of analysis and interest towards numbers. Love to deal anything involving money or resource management
  • Answered Anonymously

Interview Preparation Tips

Interview preparation tips for other job seekers - Be natural and your own true self. If your natural skills are inclined towards the requirements, you will be hired or you will know where you have to improve.

I applied via LinkedIn and was interviewed in Mar 2020. There were 3 interview rounds.

Interview Questionnaire 

4 Questions

  • Q1. Walk me through your CV
  • Q2. What is CECL? Difference between US GAAP and IFRS? Questions on what I said I did in my previous organization. Follow up questions.
  • Q3. Strength and weakness
  • Q4. What do you know about State Street

Interview Preparation Tips

Interview preparation tips for other job seekers - Be well prepared. Know your CV inside and out. Be technically strong on what you write on your CV. And do research on State Street and what it does and technical aspects of the role you're applying for. Best of luck !

HSBC Group Interview FAQs

How many rounds are there in HSBC Group Customer Relation Officer interview?
HSBC Group interview process usually has 1 rounds. The most common rounds in the HSBC Group interview process are One-on-one Round.

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