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HDFC Ergo General Insurance Customer Care Executive Interview Questions and Answers for Freshers

Updated 23 Feb 2024

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Customer Care Executive Interview Questions

user image Anonymous

posted on 23 Feb 2024

Interview experience
3
 Average
Difficulty level
 Easy
Duration
 Less than 2 weeks
Result
Selected  Selected

I applied via Company Website and was interviewed in Jan 2024.

1 Interview Round

1

HR Round (1 Question)

  • Q1. What is your family background and education

Interview questions from similar companies

Interview experience
3
 Average
Difficulty level
 Moderate
Duration
 Less than 2 weeks
Result
Selected  Selected

I applied via Naukri.com and was interviewed in Sep 2023.

3 Interview Rounds

1

Resume Shortlist Round

Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
2

One-on-one Round (2 Questions)

  • Q1. Tell me about your self
  • Q2. Tell me about your self, how did you get this opportunity
3

HR Round (1 Question)

  • Q1. Telll me about your self

Interview Preparation Tips

Interview preparation tips for other job seekers - all good

Interview Questions

Interview Preparation Tips

Interview preparation tips for other job seekers - ans 1- grasp on communication
ans2-graduation
Interview experience
4
 Good
Difficulty level
 Moderate
Duration
 Less than 2 weeks
Result
Selected  Selected

I applied via Walk-in and was interviewed in Sep 2024.

1 Interview Round

1

Behavioral Round (1 Question)

  • Q1. They explained a stressful situation and asked how i would react.

I applied via Approached by Company and was interviewed before Oct 2021.

3 Interview Rounds

1

Resume Shortlist Round

Pro Tip by AmbitionBox:
Don’t add your photo or details such as gender, age, and address in your resume. These details do not add any value.
View all tips
2

Aptitude Test Round

Online test held for the entry level

3

HR Round (2 Questions)

  • Q1. Asking for Your experience, ?qualification? and intrest of field ? notify all of policies of company and your work of area.
  • Q2. Why did you want to join this company

Interview Preparation Tips

Topics to prepare for HDFC Life Customer Service Executive interview:
  • About company
  • About insurance
  • Sales
  • Payroll
Interview preparation tips for other job seekers - Always be confident and believe in yourself. Nothing is much hard than your self motivation. All the best.

I applied via Referral and was interviewed before Mar 2021.

2 Interview Rounds

1

Resume Shortlist Round

Pro Tip by AmbitionBox:
Properly align and format text in your resume. A recruiter will have to spend more time reading poorly aligned text, leading to high chances of rejection.
View all tips
2

HR Round (3 Questions)

  • Q1. What are your salary expectations?
  • Q2. What is your family background?
  • Q3. Tell me about yourself.

Interview Preparation Tips

Interview preparation tips for other job seekers - Be confident while your attending the interview.
Interview experience
3
 Average
Difficulty level
 Moderate
Duration
 Less than 2 weeks
Result
Selected  Selected

I applied via Naukri.com and was interviewed in Sep 2023.

3 Interview Rounds

1

Resume Shortlist Round

Pro Tip by AmbitionBox:
Double-check your resume for any spelling mistakes. The recruiter may consider spelling mistakes as careless behavior or poor communication skills.
View all tips
2

One-on-one Round (2 Questions)

  • Q1. Tell me about your self
  • Q2. Tell me about your self, how did you get this opportunity
3

HR Round (1 Question)

  • Q1. Telll me about your self

Interview Preparation Tips

Interview preparation tips for other job seekers - all good
Interview experience
5
 Excellent
Difficulty level
 Easy
Duration
 Less than 2 weeks
Result
Selected  Selected

I was interviewed before Mar 2023.

2 Interview Rounds

1

One-on-one Round (1 Question)

  • Q1. How to sales , introduce
2

One-on-one Round (1 Question)

  • Q1. Able to handle pressure, how you convince customer

2 Interview Rounds

1

Resume Shortlist Round

Pro Tip by AmbitionBox:
Do not use an unprofessional email address such as cool_boy@email.com. It shows a lack of professionalism by the candidate.
View all tips
2

One-on-one Round (1 Question)

  • Q1. Tell me about your self

Interview Preparation Tips

Interview preparation tips for other job seekers - Be yourself.....,.............. Be confident.

Interview Questions

Interview Preparation Tips

Interview preparation tips for other job seekers - ans 1- grasp on communication
ans2-graduation

HDFC Ergo General Insurance Interview FAQs

How many rounds are there in HDFC Ergo General Insurance Customer Care Executive interview for freshers?
HDFC Ergo General Insurance interview process for freshers usually has 1 rounds. The most common rounds in the HDFC Ergo General Insurance interview process for freshers are HR.

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HDFC Ergo General Insurance Customer Care Executive Salary
based on 66 salaries
₹1.6 L/yr - ₹4.9 L/yr
22% more than the average Customer Care Executive Salary in India
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HDFC Ergo General Insurance Customer Care Executive Reviews and Ratings

based on 14 reviews

3.4/5

Rating in categories

3.7

Skill development

3.0

Work-Life balance

3.2

Salary & Benefits

3.4

Job Security

3.3

Company culture

3.5

Promotions/Appraisal

3.3

Work Satisfaction

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