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ICICI Lombard General Insurance Company Customer Service Executive Interview Questions and Answers

Updated 1 Aug 2022

3 interviews found

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2 Interview Rounds

1

Resume Shortlist Round

Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
2

One-on-one Round (1 Question)

  • Q1. Tell me about your self

Interview Preparation Tips

Interview preparation tips for other job seekers - Be yourself.....,.............. Be confident.

Customer Service Executive Interview Questions

user image Priyesh Madan Koli

posted on 18 Sep 2021

I applied via Recruitment Consultant and was interviewed in Aug 2021.

1 Interview Round

Interview Questions

Interview Preparation Tips

Interview preparation tips for other job seekers - Be confidential give ans to all the questions with confidence

Interview Questions

Interview Preparation Tips

Interview preparation tips for other job seekers - Answer for how will you convince customer to take policy is
Sir/Madam, ICICI Lombard General insurance company is the best company in the general insurance sector with a claim settlement ratio of 98.2%
Also will give high value to your vehicle when compared with other companies and we have unique feature of first notification of loss at the time of accident before going to garage

Customer Service Executive Jobs at ICICI Lombard General Insurance Company

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Interview questions from similar companies

2 Interview Rounds

1

One-on-one Round (1 Question)

  • Q1. Self introduction, about job profile
2

HR Round (1 Question)

  • Q1. Why left previous organization

Interview Preparation Tips

Interview preparation tips for other job seekers - Always focus to confidence not language. Make your knowledge better. Before interview go for job responsibilities and KRA and find ways to fit your self for it

I applied via Approached by Company and was interviewed before Oct 2021.

3 Interview Rounds

1

Resume Shortlist Round

Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
2

Aptitude Test Round

Online test held for the entry level

3

HR Round (2 Questions)

  • Q1. Asking for Your experience, ?qualification? and intrest of field ? notify all of policies of company and your work of area.
  • Q2. Why did you want to join this company

Interview Preparation Tips

Topics to prepare for HDFC Life Customer Service Executive interview:
  • About company
  • About insurance
  • Sales
  • Payroll
Interview preparation tips for other job seekers - Always be confident and believe in yourself. Nothing is much hard than your self motivation. All the best.

Interview Questions

Interview experience
5
 Excellent
Difficulty level
 -
Duration
 -
Result
 -

2 Interview Rounds

1

One-on-one Round (3 Questions)

  • Q1. Talk me About your self
  • Q2. What do you know about Excel
  • Q3. What do you know about the team leader?
2

HR Round (1 Question)

  • Q1. What is your last company experience.

Interview Preparation Tips

Interview preparation tips for other job seekers - Focus on your skills and understand the interviewer's words and choose the right answer.
Interview experience
5
 Excellent
Difficulty level
 -
Duration
 -
Result
 -

1 Interview Round

1

One-on-one Round (2 Questions)

  • Q1. Experience details
  • Q2. Predict knowledge how to handle the customers
Interview experience
4
 Good
Difficulty level
 Moderate
Duration
 Less than 2 weeks
Result
Selected  Selected

I applied via Walk-in and was interviewed in Sep 2024.

1 Interview Round

1

Behavioral Round (1 Question)

  • Q1. They explained a stressful situation and asked how i would react.
Interview experience
5
 Excellent
Difficulty level
 Moderate
Duration
 Less than 2 weeks
Result
Selected  Selected

I applied via campus placement at Tagore College of Arts & Science, Chennai and was interviewed in Jan 2024.

2 Interview Rounds

1

Aptitude Test Round

Phrase and active voice and passive voice and more technical questions and arithmetic

2

HR Round (3 Questions)

  • Q1. Self intro and job releted questions
  • Q2. Salary expectation
  • Q3. What is accounting

ICICI Lombard General Insurance Company Interview FAQs

How many rounds are there in ICICI Lombard General Insurance Company Customer Service Executive interview?
ICICI Lombard General Insurance Company interview process usually has 2 rounds. The most common rounds in the ICICI Lombard General Insurance Company interview process are Resume Shortlist and One-on-one Round.
How to prepare for ICICI Lombard General Insurance Company Customer Service Executive interview?
Go through your CV in detail and study all the technologies mentioned in your CV. Prepare at least two technologies or languages in depth if you are appearing for a technical interview at ICICI Lombard General Insurance Company. The most common topics and skills that interviewers at ICICI Lombard General Insurance Company expect are Customer Service, Communication Skills, inbound voice process, Customer Handling and Inbound Calls.
What are the top questions asked in ICICI Lombard General Insurance Company Customer Service Executive interview?

Some of the top questions asked at the ICICI Lombard General Insurance Company Customer Service Executive interview -

  1. How will you convince customer to take policy if he say premium is hig...read more
  2. What is customer serv...read more

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based on 1 ICICI Lombard General Insurance Company interview
Recruitment Consultant
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Low Confidence means the data is based on a small number of responses received from the candidates.

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9% less than the average Customer Service Executive Salary in India
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ICICI Lombard General Insurance Company Customer Service Executive Reviews and Ratings

based on 10 reviews

4.6/5

Rating in categories

3.5

Skill development

2.5

Work-Life balance

3.6

Salary & Benefits

4.8

Job Security

4.6

Company culture

2.5

Promotions/Appraisal

3.9

Work Satisfaction

Explore 10 Reviews and Ratings
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