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Axis Max Life Insurance Customer Care Executive Interview Questions and Answers

Updated 26 Oct 2023

Axis Max Life Insurance Customer Care Executive Interview Experiences

1 interview found

Customer Care Executive Interview Questions & Answers

user image appu khote

posted on 26 Oct 2023

Interview experience
3
Average
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Naukri.com and was interviewed in Sep 2023. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - One-on-one 

(2 Questions)

  • Q1. Tell me about your self
    • Add your answer
  • Q2. Tell me about your self, how did you get this opportunity
    • Add your answer
Round 3 - HR 

(1 Question)

  • Q1. Telll me about your self
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - all good

Top trending discussions

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Career Advice
2w
an accounts & finance executive
Seeking Advice on Transitioning from AR to Core Finance Roles
Hi everyone, I’ve been working in Accounts Receivable (AR) for 3 years and am currently pursuing CMA US. I want to transition into core finance roles like financial analysis, FP&A, or corporate finance. Would love to hear from those who’ve made a similar switch—what roles should I target, what salary can I expect, and which companies are good for this move? Any advice or experiences would be really helpful. Thanks in advance! #Finance #AccountsReceivable #CareerTransition #CMAUS #FinancialAnalysis #FP&A #CorporateFinance #JobSearch
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Interview questions from similar companies

Customer Care Executive Interview Questions & Answers

PNB MetLife user image Anonymous

posted on 7 Mar 2021

I applied via Walk-in and was interviewed in Sep 2020. There was 1 interview round.

Interview Questionnaire 

2 Questions

  • Q1. Tell me about ur self.
  • Ans. 

    I am a dedicated and empathetic Customer Care Executive with a strong background in providing exceptional customer service.

    • Experienced in handling customer inquiries, complaints, and resolving issues in a timely manner.

    • Skilled in active listening and problem-solving to ensure customer satisfaction.

    • Proficient in using customer relationship management (CRM) software and maintaining accurate records.

    • Excellent communicatio...

    • Answered by AI
    Add your answer
  • Q2. Questions related to my educational field .
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - The interview was not so technical but was majorly a stress test. It lasted for 30 minutes. The interviewer wanted test both my knowledge and communication skills . Most of question was related to my graduation stream curriculum I.e , accounts related topics

Sales Executive Interview Questions & Answers

HDFC Ergo General Insurance user image Anonymous

posted on 17 Feb 2021

I applied via Referral and was interviewed before Feb 2020. There was 1 interview round.

Interview Questionnaire 

1 Question

  • Q1. They will ask relevant experience in the same field..
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Be Confident about yourself..and have adequate knowledge of sales profile

Sales Executive Interview Questions & Answers

HDFC Ergo General Insurance user image Anonymous

posted on 30 Sep 2020

I applied via Recruitment Consultant and was interviewed in Aug 2020. There were 3 interview rounds.

Interview Questionnaire 

1 Question

  • Q1. About my experience, my qualification and they informed me about how the office work and what type of job it is
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Be confident, tackle every question with suitable answer and try not to get nerves during interview

Sales Executive Interview Questions & Answers

ICICI Lombard General Insurance Company user image Anonymous

posted on 15 Dec 2021

I applied via Walk-in and was interviewed before Dec 2020. There was 1 interview round.

Interview Questionnaire 

5 Questions

  • Q1. Basic questions they asked. 1.tell me about yourself
    • View 34 more answers
  • Q2. 2.tell me about your past experience
    • Add your answer
  • Q3. 3.educational background
  • Ans. 

    I have a Bachelor's degree in Business Administration.

    • Bachelor's degree in Business Administration

    • Specialized in Marketing

    • Took courses in Sales and Negotiation

    • Attended seminars on Customer Relationship Management

    • Answered by AI
    Add your answer
  • Q4. 4.can u work under pressure because it's a sale's
    • Add your answer
  • Q5. 5.are you ok with shift extended
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Basic questions they asked about you and your experience you should prepared.

Sales Executive Interview Questions & Answers

HDFC Ergo General Insurance user image Anonymous

posted on 15 Dec 2020

I applied via Walk-in and was interviewed in Nov 2020. There were 4 interview rounds.

Interview Questionnaire 

5 Questions

  • Q1. How many experiences
    • Add your answer
  • Q2. Family background
    • Add your answer
  • Q3. Salary expectation
    • Add your answer
  • Q4. Joining date
    • Add your answer
  • Q5. Fine
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Over all good

Sales Executive Interview Questions & Answers

HDFC Ergo General Insurance user image Aayushi Tripathi

posted on 16 Jan 2023

Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Campus Placement and was interviewed before Jan 2022. There were 4 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - Group Discussion 

2 rounds gd, this process excluded so many peoples for other round

Round 3 - Aptitude Test 

Normal aptitude test with time period

Round 4 - HR 

(3 Questions)

  • Q1. Regarding the ppt shown by the
    • Add your answer
  • Q2. Personal questions, how u gone managed Between work and life
    • Add your answer
  • Q3. Training related questions about company and product
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Must apply for this company, they believe in retaining employees. This company is always there for their employees,

Sales Executive Interview Questions & Answers

ICICI Lombard General Insurance Company user image TAUFIK RAFIK ATTAR

posted on 20 Mar 2025

Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
-
  • Q1. Product and agency devolopement
    • Add your answer
  • Q2. ICICI Lombard big brand company and new technology
    • Add your answer
  • Q3. Agency devolopement and claims service beeter
    • Add your answer
  • Q4. Loyalty company and big brand
    • Add your answer
  • Q5. No any missed
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - No any advice

Sales Executive Interview Questions & Answers

HDFC Ergo General Insurance user image Shabana salim khan

posted on 6 Feb 2023

Interview experience
4
Good
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Naukri.com and was interviewed before Feb 2022. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Don’t add your photo or details such as gender, age, and address in your resume. These details do not add any value.
View all tips
Round 2 - One-on-one 

(3 Questions)

  • Q1. Past experience Timing issues or
    • View 1 more answer
  • Q2. Target based job How will you handle pressure
  • Ans. 

    I handle pressure by staying organized, prioritizing tasks, and maintaining a positive mindset.

    • I stay organized by creating a to-do list and breaking down tasks into smaller, manageable steps.

    • I prioritize tasks by identifying the most important and urgent ones and tackling them first.

    • I maintain a positive mindset by focusing on solutions rather than problems and seeking support from colleagues or mentors when needed.

    • Fo...

    • Answered by AI
    View 1 more answer
  • Q3. About our profile How will you manage traveling What is your future goal
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Always be in formal dress
Tell the truth and be confident
Always ask detailed job profile before joining

Customer Care Executive Interview Questions & Answers

ICICI Lombard General Insurance Company user image

posted on 28 Aug 2021

Interview Questionnaire 

2 Questions

  • Q1. What are the key thin that a relationship officer does?
  • Ans. 

    A relationship officer is responsible for building and maintaining relationships with customers.

    • Identifying potential customers and reaching out to them

    • Understanding customer needs and providing solutions

    • Ensuring customer satisfaction and retention

    • Cross-selling and up-selling products and services

    • Handling customer complaints and resolving issues

    • Maintaining accurate records and reports

    • Answered by AI
    Add your answer
  • Q2. What are the eligibility for it
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - ans 1- grasp on communication
ans2-graduation
More about working at Axis Max Life Insurance

Axis Max Life Insurance Interview FAQs

How many rounds are there in Axis Max Life Insurance Customer Care Executive interview?
Axis Max Life Insurance interview process usually has 3 rounds. The most common rounds in the Axis Max Life Insurance interview process are Resume Shortlist, One-on-one Round and HR.
How to prepare for Axis Max Life Insurance Customer Care Executive interview?
Go through your CV in detail and study all the technologies mentioned in your CV. Prepare at least two technologies or languages in depth if you are appearing for a technical interview at Axis Max Life Insurance. The most common topics and skills that interviewers at Axis Max Life Insurance expect are MIS, Service Level, Customer Satisfaction, Data Analysis and Root Cause Analysis.

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Axis Max Life Insurance Customer Care Executive Interview Process

based on 2 interviews

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4
  
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Axis Max Life Insurance Customer Care Executive Salary
based on 21 salaries
₹1 L/yr - ₹3.6 L/yr
5% less than the average Customer Care Executive Salary in India
View more details

Axis Max Life Insurance Customer Care Executive Reviews and Ratings

based on 5 reviews

3.3/5

Rating in categories

3.3

Skill development

3.3

Work-life balance

3.9

Salary

2.9

Job security

2.7

Company culture

3.9

Promotions

2.6

Work satisfaction

Explore 5 Reviews and Ratings
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