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HDFC Ergo General Insurance

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based on 3.1k Reviews

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HDFC Ergo General Insurance Customer Care Executive Reviews

based on 14 reviews

Updated 4 Nov, 2024

Overall Rating

3.4/5

How AmbitionBox ratings work?

Category Ratings

3.7

Skill development

3.5

Promotions/Appraisal

3.4

Job Security

3.3

Work Satisfaction

3.3

Company culture

3.2

Salary & Benefits

3.0

Work-Life balance

14 reviews found

Sort by: Popular

Customer Care Executive in New Delhi

Full Time

·

Customer Success Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Promotions/Appraisal

5.0

Skill Development

5.0

Company Culture

5.0

Work Satisfaction

5.0

Salary & Benefits

5.0

Job Security

5.0

Work-Life Balance

posted on 04 Nov 2024

Likes

Superb💥✌️

Dislikes

Sometime politics and systems issues

Work Details

Work days: Rotational Shift (Flexible Timings)

Customer Care Executive in Noida

Full Time

·

Retail & B2C Sales Department

1.0

Overall Rating

1.0

Category Ratings

2.0

Promotions/Appraisal

1.0

Skill Development

1.0

Company Culture

1.0

Work Satisfaction

1.0

Salary & Benefits

1.0

Job Security

1.0

Work-Life Balance

posted on 22 Apr 2022

Likes

Company is very bad and management is very poor, work pressure is very high if you are work in this company then forgot about you family and personal life

Dislikes

Management is very poor Work pressure is very very high While joining the company they are not disclosing all T&C

Work Details

Pathetic I want to leave this company ASAP

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

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Customer Care Executive in Greater Noida

Full Time

·

Legal Operations Department

4.0

Overall Rating

4.0

Category Ratings

3.0

Promotions/Appraisal

4.0

Skill Development

4.0

Company Culture

4.0

Work Satisfaction

5.0

Salary & Benefits

5.0

Job Security

3.0

Work-Life Balance

posted on 20 Oct 2022

Likes

A supportive company

Dislikes

Nothing to say anything

Work Details

Work policy: If emergency

Work days: Rotational Shift (Strict Timings)

Work related travel: This job involves Travel Within City.

Customer Care Executive in Noida

Full Time

·

Underwriting Department

5.0

Overall Rating

5.0

Category Ratings

4.0

Promotions/Appraisal

5.0

Skill Development

5.0

Company Culture

4.0

Work Satisfaction

4.0

Salary & Benefits

1.0

Job Security

4.0

Work-Life Balance

posted on 26 May 2022

Likes

Yes I like with HDFC ERGO

Work Details

Work timings: Flexible Timings

Work related travel: This job involves Travel Within City.

Customer Care Executive in Noida

Customer Support Department

2.0

Overall Rating

2.0

Category Ratings

3.0

Promotions/Appraisal

3.0

Skill Development

2.0

Company Culture

2.0

Work Satisfaction

1.0

Salary & Benefits

3.0

Job Security

1.0

Work-Life Balance

posted on 09 Dec 2020

Likes

Overall ok to work with but some of the AM's are so egoistic not ready to adjust at all or to listen its team member

Customer Care Executive in A100 sector 58 Noida

Operations Support Department

5.0

Overall Rating

5.0

Category Ratings

4.0

Promotions/Appraisal

4.0

Skill Development

4.0

Company Culture

4.0

Work Satisfaction

4.0

Salary & Benefits

3.0

Job Security

4.0

Work-Life Balance

posted on 07 Oct 2021

Likes

Good environment

Dislikes

Job security

Work Details

Good

Work days: Monday to Saturday (Strict Timings)

Work related travel: This is a desk job.

Customer Care Executive in Mumbai

Customer Care Service Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Promotions/Appraisal

5.0

Skill Development

5.0

Company Culture

5.0

Work Satisfaction

5.0

Salary & Benefits

5.0

Job Security

5.0

Work-Life Balance

posted on 29 Sep 2020

Likes

A basic n very necessary thing that people of hdfc ergo have is they understand each n every staff problem n help them accordingly to grow in their career. There will be never the presuure time u can enjoy n work each n every single minute over there. Hdfc ergo not only help the staff in pandamic only, prior to that occurs there policy n the nature to help the staff was there 1st priority. Basically hdfc ergo is the till now best corporate company i had work.........Read More

Dislikes

I dislike my weekoff, bcoz on that particular day also i want to be in office to learn something new.

Work Details

Its very good enjoyable

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

You are reading trusted reviews. Keep reading to find out more about HDFC Ergo General Insurance.

Customer Care Executive in Noida

Operations Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Promotions/Appraisal

5.0

Skill Development

5.0

Company Culture

5.0

Work Satisfaction

5.0

Salary & Benefits

5.0

Job Security

4.0

Work-Life Balance

posted on 07 May 2021

Likes

Good Environment to work, friendly environment with Nice people...

Dislikes

None

Work Details

Good

Work days: Monday to Saturday (Flexible Timings)

Work related travel: This job involves Travel Within City.

Discover interview dos and don'ts from real experiences

Customer Care Executive in Noida

Health Insurance Department

2.0

Overall Rating

2.0

Category Ratings

1.0

Promotions/Appraisal

2.0

Skill Development

1.0

Company Culture

2.0

Work Satisfaction

1.0

Salary & Benefits

1.0

Job Security

3.0

Work-Life Balance

posted on 16 Jul 2020

Likes

They are just taking advantage of this pandemic ..there is no job secure ..they will talk so rudely like u are beggar for them ..and I'm the one who is example of it ,there is no training,politics,show off their power , they don't care if you are low immune person,their thinking is like one person is gone they can get as many

Dislikes

Their environment is very bad , they don't know how to talk

Work Details

Work days: Rotational Shift (Strict Timings)

Customer Care Executive in Noida

Marketing & Sales Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Promotions/Appraisal

5.0

Skill Development

5.0

Company Culture

5.0

Work Satisfaction

5.0

Salary & Benefits

5.0

Job Security

5.0

Work-Life Balance

posted on 27 May 2021

Likes

Better platform

Dislikes

Better platform

Work Details

Work days: Rotational Shift (Flexible Timings)

Customer Care Executive in Noida center 2

Voice / Blended Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Promotions/Appraisal

5.0

Skill Development

5.0

Company Culture

5.0

Work Satisfaction

5.0

Salary & Benefits

5.0

Job Security

5.0

Work-Life Balance

posted on 26 Mar 2021

Likes

Very nice

Dislikes

No

Work Details

Very challenging nice work

Work days: Rotational Shift (Strict Timings)

Work related travel: This is a desk job.

Customer Care Executive in Noida sec 59

Customer Service Department

1.0

Overall Rating

1.0

Category Ratings

1.0

Promotions/Appraisal

4.0

Skill Development

1.0

Company Culture

1.0

Work Satisfaction

1.0

Salary & Benefits

1.0

Job Security

1.0

Work-Life Balance

posted on 25 May 2022

Likes

Infrastructure

Dislikes

Worst management and hr service

Work Details

Not good

Work timings: Flexible Timings

Work related travel: This is a desk job.

Customer Care Executive in Noida

. Department

1.0

Overall Rating

1.0

Category Ratings

1.0

Promotions/Appraisal

1.0

Skill Development

1.0

Company Culture

1.0

Work Satisfaction

1.0

Salary & Benefits

1.0

Job Security

1.0

Work-Life Balance

posted on 16 Aug 2021

Likes

Worst company

Work Details

Work timings: Strict Timings

Customer Care Executive in Chennai

Operations Support Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Promotions/Appraisal

5.0

Skill Development

5.0

Company Culture

5.0

Work Satisfaction

5.0

Salary & Benefits

5.0

Job Security

5.0

Work-Life Balance

posted on 02 Apr 2019

Likes

Friendly team leader and managers. Excellent salary hike

Dislikes

Week off is the only problem

Work Details

Work days: Rotational Shift (Flexible Timings)

Work related travel: This job involves Travel Within Country.

Top trending discussions

View All

monstrouswatermelon

I recently graduated in 2024 with a Bachelor of Engineering degree in Computer Science and Engineering. I have secured a job as a Business Analyst at an eCommerce brand with a salary package of 4.5 LPA. Considering I graduated from a tier 3 college and got the job off-campus, is this a good package? What should I focus on next: skill development or switching skills? If I choose to skill up, how should I go about it? Should I join a course or pursue certifications? Additionally, I am curious about pursuing further studies—should I opt for an M.Tech or an MBA?

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HDFC Ergo General Insurance Customer Care Executive Reviews by Locations

HDFC Ergo General Insurance Customer Care Executive Noida Reviews

HDFC Ergo General Insurance Reviews by Designations

By reading the reviews on this page, you agree that they are (often anonymous) personal opinions and views of reviewers/users of AmbitionBox, which may be biased, and for this, AmbitionBox has no liability. If you believe that a review is inappropriate, please click on "Report" (shown as a flag) present below each review and our moderation team will look into it as soon as possible.

AmbitionBox has 14 HDFC Ergo General Insurance reviews submitted by HDFC Ergo General Insurance employees. Read reviews on salaries, working hours, work culture, office environment, and more to know if HDFC Ergo General Insurance is the right co...Read more

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HDFC Ergo General Insurance Reviews >
HDFC Ergo General Insurance Customer Care Executive Reviews

Gender Based Ratings for HDFC Ergo General Insurance Customer Care Executive

based on 12 reviews

Rated 2.4 for Career Growth and 2.1 for Skill Development

Rated 4.8 for Salary & Benefits and 4.6 for Company Culture

Working Days for HDFC Ergo General Insurance Customer Care Executive

based on 14 reviews

Rotational Shift

80%

Monday to Saturday

20%

Work Timings for HDFC Ergo General Insurance Customer Care Executive

based on 14 reviews

Flexible timing

Strict (9am - 6pm)

Strict (1pm - 10pm)

62%

13%

13%

12% employees reported other strict timings

Shift Timings for HDFC Ergo General Insurance Customer Care Executive

based on 14 reviews

Day shift

100%

Business Travel for HDFC Ergo General Insurance Customer Care Executive

based on 14 reviews

No travel

56%

Within city

33%

Within country

11%

HDFC Ergo General Insurance Customer Care Executive Salary

based on 66 salaries

₹1.6 L/yr - ₹4.5 L/yr

24% more than the average Customer Care Executive Salary in India

View more details

Employee Benefits for HDFC Ergo General Insurance Customer Care Executive

Office cab/shuttle

1 total response

Annual health checkup

1 total response

Relocation bonus

1 total response

Mental health wellbeing

1 total response

+13 more benefits

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