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Engaged Employer

HDFC Ergo General Insurance

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3.9

based on 3.2k Reviews

Video summary

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HDFC Ergo General Insurance Customer Care Executive Reviews

Updated 5 Feb, 2025

Overall Rating

3.4/5

based on 15 reviews

Rating distribution

8 (53.3%)

1 (6.7%)

0 (0%)

2 (13.3%)

4 (26.7%)

Category Ratings

3.6

Skill development

3.4

Promotions

3.3

Job security

3.3

Work satisfaction

3.2

Company culture

3.2

Salary

3.0

Work-life balance

What employees say about HDFC Ergo General Insurance?

Insights from employee reviews on AmbitionBox

Workplace insights

Rotational Shift

80% employees reported

Flexible timing

62% employees reported

No travel

56% employees reported

View more detailed insights

Gender based rating

1.7

Rated by Women

5 reviews

4.6

Rated by Men

8 reviews

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15 reviews found

Sort by: Popular

Customer Care Executive in Chennai

Full Time

Life Insurance Department

1.0

Overall Rating

1.0

Category Ratings

1.0

Salary

1.0

Skill development

1.0

Job security

1.0

Promotions

1.0

Work satisfaction

1.0

Company culture

1.0

Work-life balance

posted on 05 Feb 2025

Likes

Worest Mani kishor TL is west fellow

Dislikes

👎👎👎👎👎👎👎👎👎👎👎👎👎

Salary - Bad
Skill development - Bad
Job security - Bad
Promotions - Bad
Work satisfaction - Bad
Company culture - Bad
Work-life balance - Bad

Customer Care Executive in New Delhi

Full Time

Customer Success Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

5.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 04 Nov 2024

Likes

Superb💥✌️

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

Sometime politics and systems issues

Work Details

Work days: Rotational Shift (Flexible Timings)

Customer Care Executive in Noida

Full Time

Retail & B2C Sales Department

1.0

Overall Rating

1.0

Category Ratings

1.0

Salary

1.0

Skill development

1.0

Job security

2.0

Promotions

1.0

Work satisfaction

1.0

Company culture

1.0

Work-life balance

posted on 22 Apr 2022

Likes

Company is very bad and management is very poor, work pressure is very high if you are work in this company then forgot about you family and personal life

Dislikes

Management is very poor Work pressure is very very high While joining the company they are not disclosing all T&C

Salary - Bad
Skill development - Bad
Job security - Bad
Promotions - Poor
Work satisfaction - Bad
Company culture - Bad
Work-life balance - Bad

Work Details

Pathetic I want to leave this company ASAP

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

Customer Care Executive in Greater Noida

Full Time

Legal Operations Department

4.0

Overall Rating

4.0

Category Ratings

5.0

Salary

4.0

Skill development

5.0

Job security

3.0

Promotions

4.0

Work satisfaction

4.0

Company culture

3.0

Work-life balance

posted on 20 Oct 2022

Likes

A supportive company

Salary - Excellent
Skill development - Good
Job security - Excellent
Work satisfaction - Good
Company culture - Good

Dislikes

Nothing to say anything

Work Details

Work policy: If emergency

Work days: Rotational Shift (Strict Timings)

Work related travel: This job involves Travel Within City.

Customer Care Executive in Noida

Full Time

Underwriting Department

5.0

Overall Rating

5.0

Category Ratings

4.0

Salary

5.0

Skill development

1.0

Job security

4.0

Promotions

4.0

Work satisfaction

5.0

Company culture

4.0

Work-life balance

posted on 26 May 2022

Likes

Yes I like with HDFC ERGO

Salary - Good
Skill development - Excellent
Promotions - Good
Work satisfaction - Good
Company culture - Excellent
Work-life balance - Good

Dislikes

Job security - Bad

Work Details

Work timings: Flexible Timings

Work related travel: This job involves Travel Within City.

Customer Care Executive in Noida

Customer Support Department

2.0

Overall Rating

2.0

Category Ratings

1.0

Salary

3.0

Skill development

3.0

Job security

3.0

Promotions

2.0

Work satisfaction

2.0

Company culture

1.0

Work-life balance

posted on 09 Dec 2020

Likes

Overall ok to work with but some of the AM's are so egoistic not ready to adjust at all or to listen its team member

Dislikes

Salary - Bad
Work satisfaction - Poor
Company culture - Poor
Work-life balance - Bad

Customer Care Executive in A100 sector 58 Noida

Operations Support Department

5.0

Overall Rating

5.0

Category Ratings

4.0

Salary

4.0

Skill development

3.0

Job security

4.0

Promotions

4.0

Work satisfaction

4.0

Company culture

4.0

Work-life balance

posted on 07 Oct 2021

Likes

Good environment

Salary - Good
Skill development - Good
Promotions - Good
Work satisfaction - Good
Company culture - Good
Work-life balance - Good

Dislikes

Job security

Work Details

Good

Work days: Monday to Saturday (Strict Timings)

Work related travel: This is a desk job.

You are reading trusted reviews. Keep reading to find out more about HDFC Ergo General Insurance.

Customer Care Executive in Mumbai

Customer Care Service Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

5.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 29 Sep 2020

Likes

A basic n very necessary thing that people of hdfc ergo have is they understand each n every staff problem n help them accordingly to grow in their career. There will be never the presuure time u can enjoy n work each n every single minute over there. Hdfc ergo not only help the staff in pandamic only, prior to that occurs there policy n the nature to help the staff was there 1st priority. Basically hdfc ergo is the till now best corporate company i had work.........Read More

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

I dislike my weekoff, bcoz on that particular day also i want to be in office to learn something new.

Work Details

Its very good enjoyable

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

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Customer Care Executive in Noida

Operations Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

5.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

4.0

Work-life balance

posted on 07 May 2021

Likes

Good Environment to work, friendly environment with Nice people...

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Good

Dislikes

None

Work Details

Good

Work days: Monday to Saturday (Flexible Timings)

Work related travel: This job involves Travel Within City.

Customer Care Executive in Noida

Health Insurance Department

2.0

Overall Rating

2.0

Category Ratings

1.0

Salary

2.0

Skill development

1.0

Job security

1.0

Promotions

2.0

Work satisfaction

1.0

Company culture

3.0

Work-life balance

posted on 16 Jul 2020

Likes

They are just taking advantage of this pandemic ..there is no job secure ..they will talk so rudely like u are beggar for them ..and I'm the one who is example of it ,there is no training,politics,show off their power , they don't care if you are low immune person,their thinking is like one person is gone they can get as many

Dislikes

Their environment is very bad , they don't know how to talk

Salary - Bad
Skill development - Poor
Job security - Bad
Promotions - Bad
Work satisfaction - Poor
Company culture - Bad

Work Details

Work days: Rotational Shift (Strict Timings)

Customer Care Executive in Noida

Marketing & Sales Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

5.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 27 May 2021

Likes

Better platform

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

Better platform

Work Details

Work days: Rotational Shift (Flexible Timings)

Customer Care Executive in Noida center 2

Voice / Blended Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

5.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 26 Mar 2021

Likes

Very nice

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

Work Details

Very challenging nice work

Work days: Rotational Shift (Strict Timings)

Work related travel: This is a desk job.

Customer Care Executive in Noida sec 59

Customer Service Department

1.0

Overall Rating

1.0

Category Ratings

1.0

Salary

4.0

Skill development

1.0

Job security

1.0

Promotions

1.0

Work satisfaction

1.0

Company culture

1.0

Work-life balance

posted on 25 May 2022

Likes

Infrastructure

Skill development - Good

Dislikes

Worst management and hr service

Salary - Bad
Job security - Bad
Promotions - Bad
Work satisfaction - Bad
Company culture - Bad
Work-life balance - Bad

Work Details

Not good

Work timings: Flexible Timings

Work related travel: This is a desk job.

Customer Care Executive in Noida

. Department

1.0

Overall Rating

1.0

Category Ratings

1.0

Salary

1.0

Skill development

1.0

Job security

1.0

Promotions

1.0

Work satisfaction

1.0

Company culture

1.0

Work-life balance

posted on 16 Aug 2021

Likes

Worst company

Dislikes

Salary - Bad
Skill development - Bad
Job security - Bad
Promotions - Bad
Work satisfaction - Bad
Company culture - Bad
Work-life balance - Bad

Work Details

Work timings: Strict Timings

Customer Care Executive in Chennai

Operations Support Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

5.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 02 Apr 2019

Likes

Friendly team leader and managers. Excellent salary hike

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

Week off is the only problem

Work Details

Work days: Rotational Shift (Flexible Timings)

Work related travel: This job involves Travel Within Country.

Top trending discussions

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Career Advice

a procurement specialist

Am I on right path?

Right after my BCom, I took a service advisor role at Honda for ₹7K due to urgency. Later, I moved to a gas station for ₹10K, handling all kinds of work beyond office tasks. My breakthrough came when I joined as an order management specialist in Bangalore for ₹22K. To advance, I self-learned Excel, Power BI, coding, and automation, earning a specialist role. I also completed my MBA in Logistics & Supply Chain online. After four years, my salary reached ₹35K. With management’s support, I transitioned to a procurement specialist role at ₹45K + ₹11K (night shift), later growing to ₹58K + ₹11K by optimizing processes. Now, I’m preparing for an HR round and planning to ask for a 55% hike. Am I on the right track? How can I accelerate my career growth?

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AmbitionBox has 15 HDFC Ergo General Insurance reviews submitted by HDFC Ergo General Insurance employees. Read reviews on salaries, working hours, work culture, office environment, and more to know if HDFC Ergo General Insurance is the right co...Read more