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To be an efficient customer service rep, one must prioritize communication, empathy, and problem-solving skills.
Listen actively to customers and address their concerns promptly
Show empathy and understanding towards customers' frustrations
Be knowledgeable about the product or service being offered
Offer solutions and alternatives to resolve issues
Follow up with customers to ensure satisfaction
Continuously improve communi
I applied via Referral and was interviewed before Sep 2022. There were 3 interview rounds.
Communication skills, typing test, email etiquette etc
I applied via Walk-in and was interviewed before Jul 2022. There were 3 interview rounds.
Grammar mathematics different question
Hapag-Lloyd interview questions for popular designations
I was interviewed in Dec 2021.
I applied via Referral and was interviewed before Oct 2021. There were 4 interview rounds.
English Grammar, Vocabulary, Logical thinking, Mathematics
I applied via Referral and was interviewed in Sep 2020. There were 6 interview rounds.
I applied via Newspaper Ad and was interviewed before Feb 2022. There was 1 interview round.
posted on 11 Dec 2020
I applied via Referral and was interviewed in Nov 2020. There was 1 interview round.
I applied via Referral and was interviewed before Sep 2021. There was 1 interview round.
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Rating in categories
Senior Coordinator
386
salaries
| ₹2 L/yr - ₹8 L/yr |
Customer Service Coordinator
294
salaries
| ₹1.5 L/yr - ₹5.5 L/yr |
Coordinator
249
salaries
| ₹1.5 L/yr - ₹5.3 L/yr |
Customer Service Executive
162
salaries
| ₹1.8 L/yr - ₹5.2 L/yr |
Customer Coordinator
96
salaries
| ₹1.2 L/yr - ₹3.5 L/yr |
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