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Hapag-Lloyd

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3.9

based on 583 Reviews

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Hapag-Lloyd Customer Service Coordinator Interview Questions and Answers

Updated 10 Oct 2020

Hapag-Lloyd Customer Service Coordinator Interview Experiences

2 interviews found

Customer Service Coordinator Interview Questions & Answers

user image Anonymous

posted on 10 Oct 2020

I applied via Referral and was interviewed in Sep 2020. There were 6 interview rounds.

Interview Questionnaire 

5 Questions

  • Q1. Why did you left your pervious organization?
    • View 4 more answers
  • Q2. What you know about Hapag Lloyd ?
    • View 2 more answers
  • Q3. Do you know excel ?
    • Add your answer
  • Q4. What was your pervious Experience ?
    • Add your answer
  • Q5. What do you want to join Hapag-Lloyd ?
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Hapag Lloyd interview is very simple & easy mostly anyone can clear the rounds. They are looking serious candidates who are looking into Shipping company.

Customer Service Coordinator Interview Questions & Answers

user image Anonymous

posted on 28 Sep 2017

Interview Preparation Tips

Round: Test
Experience: Question mingle with Basis Maths, English, Analytical, Shipping question
Total Questions: 20

Round: Typing Test
Experience: 30 wpm with 98%

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Top trending discussions

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Interview Tips & Stories
2w
an operations executive
Job Market Seems to Be Opening Up Again!
I've been getting more interview calls recently, and after months of silence., it’s a relief! Things are looking better out there. Keep building your skills and applying, guys. Patience does pay off! For context: I have about 5 years of experience in the IT field, currently working as a security analyst (contract role) for the past 6 months. I've been applying for analyst roles at junior/mid-level positions open to hybrid and remote setups. Certifications I’ve done so far include CEH, CCNA, AWS Practitioner, and Splunk Essentials. What’s been your experience with job hunting lately? Let’s help each other out!
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Interview questions from similar companies

Customer Service Executive Interview Questions & Answers

CMA CGM user image Anonymous

posted on 24 Jan 2025

Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
-
Round 1 - HR 

(2 Questions)

  • Q1. Why did you choose this field?
    • Add your answer
  • Q2. What's your favorite
    • Add your answer

Customer Service Executive Interview Questions & Answers

Mediterranean Shipping Company user image Anonymous

posted on 31 Mar 2024

Interview experience
5
Excellent
Difficulty level
Hard
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Naukri.com and was interviewed in Mar 2024. There was 1 interview round.

Round 1 - HR 

(2 Questions)

  • Q1. Related to my previous work
    • Add your answer
  • Q2. And field questions
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Wonderful all over

Customer Service Executive Interview Questions & Answers

Synergy Maritime user image Guglavath Neelimala

posted on 18 May 2022

I applied via Campus Placement and was interviewed in Apr 2022. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - Group Discussion 

First in group discussion we have to start the first and we have to end the GD. Then only they can point out you and be confident while you are telling something. What ever you know speak about it.

Round 3 - HR 

(2 Questions)

  • Q1. About your self and your strength.
    • Add your answer
  • Q2. Why we should hire you. What was your expectations on salary.
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Be confident and in interview you must need knowledge and speaking skills. You hand gesture and smile on face. Well dress up. Before attending make the structure that you want to speak and practice in front of mirror.

Customer Service Executive Interview Questions & Answers

CMA CGM user image Anonymous

posted on 16 Feb 2024

Interview experience
4
Good
Difficulty level
Easy
Process Duration
-
Result
Selected Selected

I applied via Recruitment Consulltant

Round 1 - One-on-one 

(2 Questions)

  • Q1. Introduction Expectation Experience
    • Add your answer
  • Q2. About Your self
    • Add your answer

Customer Service Officer Interview Questions & Answers

CMA CGM user image Anonymous

posted on 27 Jul 2024

Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Referral and was interviewed in Jan 2024. There was 1 interview round.

Round 1 - Aptitude Test 

It was very good experience as the typing skills matter in CMA CGM

Interview Preparation Tips

Interview preparation tips for other job seekers - Just be normal and answer all the questions properly.

Customer Service Associate Interview Questions & Answers

CMA CGM user image Anonymous

posted on 2 Apr 2024

Interview experience
4
Good
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Referral and was interviewed before Apr 2023. There were 4 interview rounds.

Round 1 - Aptitude Test 

Shipping and geography base questions

Round 2 - HR 

(1 Question)

  • Q1. About company and previous experience education etc
    • Add your answer
Round 3 - Technical 

(1 Question)

  • Q1. Process related
    • Add your answer
Round 4 - One-on-one 

(1 Question)

  • Q1. Some technical questions if u have time experience in shipping
    • Add your answer

Customer Service Executive Interview Questions & Answers

CMA CGM user image Anonymous

posted on 17 Jul 2022

Round 1 - One-on-one 

(2 Questions)

  • Q1. Tell me about you something
    • Add your answer
  • Q2. Process knowledge in brief
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Aptitude test on base knowledge of process

Customer Care Executive Interview Questions & Answers

CMA CGM user image Aswin V

posted on 10 Dec 2021

Interview Questionnaire 

2 Questions

  • Q1. What is logistics?
  • Ans. 

    Logistics refers to the process of planning, implementing, and controlling the movement of goods and services from the point of origin to the point of consumption.

    • It involves transportation, warehousing, inventory management, and packaging.

    • Logistics ensures that products are delivered to customers in a timely and cost-effective manner.

    • It plays a crucial role in supply chain management and can impact a company's profita...

    • Answered by AI
    Add your answer
  • Q2. Tell me about yourself.
  • Ans. 

    I am a dedicated and empathetic Customer Care Executive with a strong background in providing exceptional customer service.

    • Experienced in handling customer inquiries, complaints, and resolving issues in a timely manner

    • Skilled in actively listening to customers and understanding their needs

    • Proficient in using customer relationship management (CRM) software to document interactions and track customer information

    • Excellent...

    • Answered by AI
    Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Just be yourself. Be confident and learn about shipping and logistics.
More about working at Hapag-Lloyd

Hapag-Lloyd Interview FAQs

How to prepare for Hapag-Lloyd Customer Service Coordinator interview?
Go through your CV in detail and study all the technologies mentioned in your CV. Prepare at least two technologies or languages in depth if you are appearing for a technical interview at Hapag-Lloyd. The most common topics and skills that interviewers at Hapag-Lloyd expect are Customer Service, Back Office, Backend Operations, Communication Skills and Coordination Skills.

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Hapag-Lloyd Customer Service Coordinator Salary
based on 297 salaries
₹1.5 L/yr - ₹5.5 L/yr
11% less than the average Customer Service Coordinator Salary in India
View more details

Hapag-Lloyd Customer Service Coordinator Reviews and Ratings

based on 80 reviews

3.8/5

Rating in categories

3.6

Skill development

3.9

Work-life balance

3.1

Salary

3.8

Job security

3.9

Company culture

2.9

Promotions

3.6

Work satisfaction

Explore 80 Reviews and Ratings
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