5 Hapag-Lloyd Customer Service Coordinator Interview Questions & Answers | Complete Prep Guide 2025

Hapag-Lloyd Customer Service Coordinator Interview Experiences

2 interviews found

Customer Service Coordinator Interview Questions & Answers

Anonymous

posted on 10 Oct 2020

I applied via Referral and was interviewed in Sep 2020. There were 6 interview rounds.

Interview Questionnaire

5 Questions

Q1. Why did you left your pervious organization?

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Q2. What you know about Hapag Lloyd ?

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Q3. Do you know excel ?

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Q4. What was your pervious Experience ?

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Q5. What do you want to join Hapag-Lloyd ?

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Interview Preparation Tips

Interview preparation tips for other job seekers - Hapag Lloyd interview is very simple & easy mostly anyone can clear the rounds. They are looking serious candidates who are looking into Shipping company.

Customer Service Coordinator Interview Questions & Answers

Anonymous

posted on 28 Sep 2017

Interview Preparation Tips

Round: Test
Experience: Question mingle with Basis Maths, English, Analytical, Shipping question
Total Questions: 20

Round: Typing Test
Experience: 30 wpm with 98%

Customer Service Coordinator Jobs at Hapag-Lloyd

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Coordinator Customer Service

Chennai

0-2 Yrs

Not Disclosed

Top trending discussions

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Interview Tips & Stories

4d (edited)

timepasstiwari

A Digital Markter

Got Rejected In an Interview, Just Because I Didn’t Answer a Personal Question

So, I got invited for this interview, and they told me to be there at 9 AM. Of course, I get there early, like 8:30, because I don't want to be late. But then I end up waiting for 1.5 hours... read more

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Interview questions from similar companies

Customer Service Executive Interview Questions & Answers

Synergy Maritime

posted on 18 May 2022

I applied via Campus Placement and was interviewed in Apr 2022. There were 3 interview rounds.

Round 1 - Resume Shortlist

Pro Tip by AmbitionBox:

Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.

View all Resume tips

Round 2 - Group Discussion

First in group discussion we have to start the first and we have to end the GD. Then only they can point out you and be confident while you are telling something. What ever you know speak about it.

Round 3 - HR

(2 Questions)

Q1. About your self and your strength.

Add your answer

Q2. Why we should hire you. What was your expectations on salary.

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Interview Preparation Tips

Interview preparation tips for other job seekers - Be confident and in interview you must need knowledge and speaking skills. You hand gesture and smile on face. Well dress up. Before attending make the structure that you want to speak and practice in front of mirror.

Customer Service Executive Interview Questions & Answers

Mediterranean Shipping Company

Anonymous

posted on 31 Mar 2024

Interview experience

Excellent

Difficulty level

Hard

Process Duration

Less than 2 weeks

Result

Selected

I applied via Naukri.com and was interviewed in Mar 2024. There was 1 interview round.

Round 1 - HR

(2 Questions)

Q1. Related to my previous work

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Q2. And field questions

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Interview Preparation Tips

Interview preparation tips for other job seekers - Wonderful all over

Customer Service Executive Interview Questions & Answers

CMA CGM

Anonymous

posted on 17 Jul 2022

Round 1 - One-on-one

(2 Questions)

Q1. Tell me about you something

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Q2. Process knowledge in brief

Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Aptitude test on base knowledge of process

Customer Service Executive Interview Questions & Answers

CMA CGM

Anonymous

posted on 27 Dec 2022

Interview experience

Good

Difficulty level

Moderate

Process Duration

Less than 2 weeks

Result

Selected

I applied via Walk-in and was interviewed before Dec 2021. There were 2 interview rounds.

Round 1 - HR

(6 Questions)

Q1. Discusses with HR About Whole details.

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Q2. About Job Details & wrok timeing & more details.

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Q3. Need whole work clearfiaction in details?

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Q4. Details about salary / leave / rest all details about facility.

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Q5. About Duty time of wotking hours.

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Q6. I would like to konw company facility.

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Round 2 - Case Study

What is the actual My roll in CMA& CGM ?

Interview Preparation Tips

Topics to prepare for CMA CGM Customer Service Executive interview:

About my Work

Interview preparation tips for other job seekers - I would like to work with CMA -CGM in CS department.

Customer Service Executive Interview Questions & Answers

CMA CGM

Anonymous

posted on 24 Jan 2025

Interview experience

Excellent

Difficulty level

Process Duration

Result

Round 1 - HR

(2 Questions)

Q1. Why did you choose this field?

Ans.

I chose this field because I enjoy helping others and have a passion for providing excellent customer service.

Passion for helping others
Enjoy providing excellent customer service
Opportunity to interact with diverse range of people
Desire to solve problems and make customers happy

Answered by AI

Add your answer

Q2. What's your favorite

Ans.

My favorite hobby is reading books.

I enjoy reading a variety of genres, from fiction to non-fiction.
Reading helps me relax and escape from reality for a while.
I love exploring new worlds and learning new things through books.

Answered by AI

Add your answer

Customer Service Executive Interview Questions & Answers

CMA CGM

Anonymous

posted on 16 Feb 2024

Interview experience

Good

Difficulty level

Easy

Process Duration

Result

Selected

I applied via Recruitment Consulltant

Round 1 - One-on-one

(2 Questions)

Q1. Introduction Expectation Experience

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Q2. About Your self

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Consultant Interview Questions & Answers

Mediterranean Shipping Company

Rht Hindu

posted on 9 Mar 2024

Interview experience

Average

Difficulty level

Moderate

Process Duration

Less than 2 weeks

Result

Selected

I was interviewed before Mar 2023.

Round 1 - HR

(2 Questions)

Q1. Tell me about yourself ?

Add your answer

Q2. Describe about your experience?

Add your answer

Round 2 - One-on-one

(3 Questions)

Q1. Tell me about the status of Financial Inclusion in India?

Ans.

Financial Inclusion in India is improving but still faces challenges in reaching rural and marginalized populations.

Government initiatives like Jan Dhan Yojana have increased access to banking services
Digital payment systems like UPI have made transactions easier and more accessible
Challenges remain in reaching rural and marginalized populations due to lack of awareness and infrastructure
Microfinance institutions play ...

Answered by AI

Add your answer

Q2. How would you deal with Government official?

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Q3. What is your expected CTC?

Ans.

My expected CTC is negotiable based on the job role, responsibilities, and benefits offered.

My expected CTC is based on industry standards and my level of experience.
I am open to discussing the salary range during the interview process.
I am looking for a competitive salary package that aligns with my skills and qualifications.

Answered by AI

Add your answer

Sales Executive Interview Questions & Answers

Maersk Line

Anonymous

posted on 25 Mar 2022

I applied via Naukri.com and was interviewed in May 2022. There were 3 interview rounds.

Round 1 - Resume Shortlist

Pro Tip by AmbitionBox:

Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.

View all Resume tips

Round 2 - Group Discussion

Salary and work experience

Round 3 - Aptitude Test

Work for shipping industry

Interview Preparation Tips

Interview preparation tips for other job seekers - Currently i am working in Transworld Group of companies and i am working for import & export work and account but i am newly change the my work in sales & marketing work shipping industry

Hapag-Lloyd Interview FAQs

How to prepare for Hapag-Lloyd Customer Service Coordinator interview?

Go through your CV in detail and study all the technologies mentioned in your CV. Prepare at least two technologies or languages in depth if you are appearing for a technical interview at Hapag-Lloyd. The most common topics and skills that interviewers at Hapag-Lloyd expect are Back Office, Backend Operations, Communication Skills, Customer Service and Coordination Skills.

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Hapag-Lloyd Customer Service Coordinator Salary

based on 241 salaries

₹1.6 L/yr - ₹5.5 L/yr

10% less than the average Customer Service Coordinator Salary in India

View more details

Customer Service Coordinator Jobs at Hapag-Lloyd

Coordinator Customer Service

Chennai

0-2 Yrs

Not Disclosed

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