Microtek International Customer Service Coordinator Interview Questions and Answers

Q1. Tell me about yourself
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Q2. Why should we hire you
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Q1. What about product knowledge
Ans. 
Product knowledge is essential for a Senior Sales Executive to effectively sell and promote the company's products.
• A Senior Sales Executive should have a deep understanding of the features, benefits, and applications of the products they are selling.

• They should be able to articulate the value proposition of the products to potential customers.

• Product knowledge helps in addressing customer queries, objections, and conce...read more
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Q2. Last company working skill
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Q1. How many Distributers you know personally?
Ans. 
I know personally 10 distributors in the region.
• I have built relationships with distributors through regular visits and communication.

• I attend industry events and trade shows to network with distributors.

• I have worked closely with distributors on sales strategies and promotions.

• Examples: ABC Distributors, XYZ Distributors, 123 Distributors
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Q1. What was your Last CTC?
Ans. 
My last CTC was $80,000 per annum.
• My last CTC was $80,000 per annum

• It included base salary, bonuses, and benefits

• I received regular increments based on performance
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Q1. What is the maximum number of distributors you can appoint?
Ans. 
The maximum number of distributors that can be appointed depends on various factors such as market size, competition, and resources available.
• The maximum number of distributors should be determined based on the market size and potential demand for the product.

• Consider the level of competition in the market and how many distributors are already present.

• Evaluate the resources available to support the appointed distributo...read more
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Q1. General questions
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Q1. Electronics Sales related questions.
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Q1. How many dealers are you familiar with?
Ans. 
I am familiar with over 50 dealers across various regions and industries.
• I have built relationships with dealers in the automotive industry, electronics industry, and furniture industry.

• I have worked with dealers in different regions such as North America, Europe, and Asia.

• I have experience managing a network of dealers for a previous company.
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General knowledge of sales & startergy

Q1. Technical specifications of products
Ans. 
Technical specifications of products refer to the detailed information about the features, capabilities, and performance of the products.
• Technical specifications typically include dimensions, materials, power requirements, and compatibility.

• Examples of technical specifications include processor speed, screen resolution, storage capacity, and connectivity options.

• Understanding technical specifications is crucial for eff...read more
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Q2. Introduction & product knowledge
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Q1. Tell me about yourself.
Ans. 
I am a Senior Engineer with 10+ years of experience in designing and implementing complex systems.
• 10+ years of experience in engineering

• Specialize in designing and implementing complex systems

• Strong problem-solving skills

• Experience with project management and team leadership
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Q2. Why you want to join Symphony
Ans. 
I want to join Symphony because of its reputation for innovation and collaborative work environment.
• I am impressed by Symphony's track record of developing cutting-edge technology solutions.

• I am excited about the opportunity to work with a team of talented engineers at Symphony.

• I believe that Symphony's culture of collaboration and continuous learning aligns with my own values and career goals.
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Q1. Refrigeration cycle
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Q2. Design standards, types of AHU
Ans. 
Design standards for AHU include ASHRAE standards and types of AHU include constant volume, variable air volume, and energy recovery units.
• ASHRAE standards provide guidelines for the design and operation of AHUs

• Types of AHU include constant volume, which deliver a constant airflow regardless of demand

• Variable air volume AHUs adjust airflow based on demand to improve energy efficiency

• Energy recovery units capture and re...read more
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Psychometric test of 1 hour