2 Hapag-Lloyd Customer Service Associate Interview Questions & Answers | Complete Prep Guide 2025

Hapag-Lloyd Customer Service Associate Interview Experiences

1 interview found

Customer Service Associate Interview Questions & Answers

Anonymous

posted on 24 Jan 2022

I was interviewed in Dec 2021.

Interview Questionnaire

2 Questions

Q1. What’s your weekness?

Add your answer

Q2. Long term, short term plan

Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Be confident and relaxed. They will ask very basic qst but you should be able to link it with your experience and skills

Top trending discussions

View All

Interview Tips & Stories

4d (edited)

timepasstiwari

A Digital Markter

Got Rejected In an Interview, Just Because I Didn’t Answer a Personal Question

So, I got invited for this interview, and they told me to be there at 9 AM. Of course, I get there early, like 8:30, because I don't want to be late. But then I end up waiting for 1.5 hours... read more

Got a question about Hapag-Lloyd?

Ask anonymously on communities.

Interview questions from similar companies

Customer Service Executive Interview Questions & Answers

Synergy Maritime

posted on 18 May 2022

I applied via Campus Placement and was interviewed in Apr 2022. There were 3 interview rounds.

Round 1 - Resume Shortlist

Pro Tip by AmbitionBox:

Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.

View all Resume tips

Round 2 - Group Discussion

First in group discussion we have to start the first and we have to end the GD. Then only they can point out you and be confident while you are telling something. What ever you know speak about it.

Round 3 - HR

(2 Questions)

Q1. About your self and your strength.

Add your answer

Q2. Why we should hire you. What was your expectations on salary.

Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Be confident and in interview you must need knowledge and speaking skills. You hand gesture and smile on face. Well dress up. Before attending make the structure that you want to speak and practice in front of mirror.

Customer Service Executive Interview Questions & Answers

Mediterranean Shipping Company

Anonymous

posted on 31 Mar 2024

Interview experience

Excellent

Difficulty level

Hard

Process Duration

Less than 2 weeks

Result

Selected

I applied via Naukri.com and was interviewed in Mar 2024. There was 1 interview round.

Round 1 - HR

(2 Questions)

Q1. Related to my previous work

Add your answer

Q2. And field questions

Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Wonderful all over

Customer Service Executive Interview Questions & Answers

CMA CGM

Anonymous

posted on 17 Jul 2022

Round 1 - One-on-one

(2 Questions)

Q1. Tell me about you something

Add your answer

Q2. Process knowledge in brief

Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Aptitude test on base knowledge of process

Customer Service Executive Interview Questions & Answers

CMA CGM

Anonymous

posted on 27 Dec 2022

Interview experience

Good

Difficulty level

Moderate

Process Duration

Less than 2 weeks

Result

Selected

I applied via Walk-in and was interviewed before Dec 2021. There were 2 interview rounds.

Round 1 - HR

(6 Questions)

Q1. Discusses with HR About Whole details.

Add your answer

Q2. About Job Details & wrok timeing & more details.

Add your answer

Q3. Need whole work clearfiaction in details?

Add your answer

Q4. Details about salary / leave / rest all details about facility.

Add your answer

Q5. About Duty time of wotking hours.

Add your answer

Q6. I would like to konw company facility.

Add your answer

Round 2 - Case Study

What is the actual My roll in CMA& CGM ?

Interview Preparation Tips

Topics to prepare for CMA CGM Customer Service Executive interview:

About my Work

Interview preparation tips for other job seekers - I would like to work with CMA -CGM in CS department.

Customer Service Executive Interview Questions & Answers

CMA CGM

Anonymous

posted on 24 Jan 2025

Interview experience

Excellent

Difficulty level

Process Duration

Result

Round 1 - HR

(2 Questions)

Q1. Why did you choose this field?

Ans.

I chose this field because I enjoy helping others and have a passion for providing excellent customer service.

Passion for helping others
Enjoy providing excellent customer service
Opportunity to interact with diverse range of people
Desire to solve problems and make customers happy

Answered by AI

Add your answer

Q2. What's your favorite

Ans.

My favorite hobby is reading books.

I enjoy reading a variety of genres, from fiction to non-fiction.
Reading helps me relax and escape from reality for a while.
I love exploring new worlds and learning new things through books.

Answered by AI

Add your answer

Customer Service Executive Interview Questions & Answers

CMA CGM

Anonymous

posted on 16 Feb 2024

Interview experience

Good

Difficulty level

Easy

Process Duration

Result

Selected

I applied via Recruitment Consulltant

Round 1 - One-on-one

(2 Questions)

Q1. Introduction Expectation Experience

Add your answer

Q2. About Your self

Add your answer

Customer Service Associate Interview Questions & Answers

CMA CGM

Anonymous

posted on 2 Apr 2024

Interview experience

Good

Difficulty level

Moderate

Process Duration

Less than 2 weeks

Result

Selected

I applied via Referral and was interviewed before Apr 2023. There were 4 interview rounds.

Round 1 - Aptitude Test

Shipping and geography base questions

Round 2 - HR

(1 Question)

Q1. About company and previous experience education etc

Add your answer

Round 3 - Technical

(1 Question)

Q1. Process related

Add your answer

Round 4 - One-on-one

(1 Question)

Q1. Some technical questions if u have time experience in shipping

Add your answer

Customer Support Executive Interview Questions & Answers

CMA CGM

posted on 1 Mar 2021

I applied via Referral and was interviewed in Feb 2021. There were 4 interview rounds.

Interview Questionnaire

2 Questions

Q1. Communication knowledge and logistics besed on question.

Add your answer

Q2. Knowledge besed on question.

Add your answer

Interview Preparation Tips

Topics to prepare for CMA CGM Customer Support Executive interview:

Supply Chain Management
International Logistics

Interview preparation tips for other job seekers - My advise, this company is my favorite.
Environment, teaching and learning also very good. And this company safe and secure for both.

Customer Care Executive Interview Questions & Answers

CMA CGM

posted on 10 Dec 2021

Interview Questionnaire

2 Questions

Q1. What is logistics?

Ans.

Logistics refers to the process of planning, implementing, and controlling the movement of goods and services from the point of origin to the point of consumption.

It involves transportation, warehousing, inventory management, and packaging.
Logistics ensures that products are delivered to customers in a timely and cost-effective manner.
It plays a crucial role in supply chain management and can impact a company's profita...

Answered by AI

Add your answer

Q2. Tell me about yourself.

Ans.

I am a dedicated and empathetic Customer Care Executive with a strong background in providing exceptional customer service.

Experienced in handling customer inquiries, complaints, and resolving issues in a timely manner
Skilled in actively listening to customers and understanding their needs
Proficient in using customer relationship management (CRM) software to document interactions and track customer information
Excellent...

Answered by AI

Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Just be yourself. Be confident and learn about shipping and logistics.

Tell us how to improve this page.

Hapag-Lloyd Interviews By Designations

Interview Questions for Popular Designations

Hapag-Lloyd Customer Service Associate Interview Process

based on 1 interview

Interview experience

Good

CMA CGM Interview Questions

3.9

• 92 Interviews

Adani Ports and SEZ Interview Questions

3.8

• 60 Interviews

Maersk Line Interview Questions

4.2

• 29 Interviews

Mediterranean Shipping Company Interview Questions

4.0

• 24 Interviews

Indian Molasses Company Interview Questions

3.8

• 21 Interviews

Irclass Systems And Solutions Interview Questions

4.1

• 20 Interviews

Synergy Maritime Interview Questions

4.0

• 19 Interviews

Drydocks World Dubai Interview Questions

4.2

• 17 Interviews

Fleet Management Interview Questions

3.9

• 15 Interviews

Anglo-Eastern Ship Management Interview Questions

4.0

• 14 Interviews

View all

Hapag-Lloyd Customer Service Associate Salary

based on 17 salaries

₹1.8 L/yr - ₹3 L/yr

17% less than the average Customer Service Associate Salary in India

View more details

Hapag-Lloyd Salaries in India

Senior Coordinator 325 salaries	₹0 L/yr - ₹0 L/yr
Coordinator 243 salaries	₹0 L/yr - ₹0 L/yr
Customer Service Coordinator 241 salaries	₹0 L/yr - ₹0 L/yr
Customer Service Executive 166 salaries	₹0 L/yr - ₹0 L/yr
Customer Coordinator 84 salaries	₹0 L/yr - ₹0 L/yr