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Hapag-Lloyd Customer Service Executive Interview Questions and Answers

Updated 6 Jun 2024

Hapag-Lloyd Customer Service Executive Interview Experiences

3 interviews found

Interview experience
5
Excellent
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
No response

I applied via Naukri.com and was interviewed in Jan 2024. There was 1 interview round.

Round 1 - One-on-one 

(4 Questions)

  • Q1. Arabic Questions
  • Q2. Reply in Arabic
  • Q3. Asked about work responsibility of previous company Amazon.
  • Q4. Asked to introduce myself.
Interview experience
3
Average
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Referral and was interviewed in Jan 2024. There were 2 interview rounds.

Round 1 - Aptitude Test 

Basic aptitude and typing test

Round 2 - Technical 

(1 Question)

  • Q1. About company and simple interview question

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Customer Service Executive Interview Questions & Answers

user image Riddhi ravindra utekar

posted on 6 Jun 2024

Interview experience
4
Good
Difficulty level
Moderate
Process Duration
2-4 weeks
Result
Selected Selected

I applied via Walk-in and was interviewed before Jun 2023. There were 2 interview rounds.

Round 1 - Aptitude Test 

General knowledge question

Round 2 - One-on-one 

(2 Questions)

  • Q1. My self question
  • Q2. Which department are working detail

Interview questions from similar companies

I applied via Campus Placement and was interviewed in Apr 2022. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all Resume tips
Round 2 - Group Discussion 

First in group discussion we have to start the first and we have to end the GD. Then only they can point out you and be confident while you are telling something. What ever you know speak about it.

Round 3 - HR 

(2 Questions)

  • Q1. About your self and your strength.
  • Q2. Why we should hire you. What was your expectations on salary.

Interview Preparation Tips

Interview preparation tips for other job seekers - Be confident and in interview you must need knowledge and speaking skills. You hand gesture and smile on face. Well dress up. Before attending make the structure that you want to speak and practice in front of mirror.
Round 1 - One-on-one 

(2 Questions)

  • Q1. Tell me about you something
  • Q2. Process knowledge in brief

Interview Preparation Tips

Interview preparation tips for other job seekers - Aptitude test on base knowledge of process
Interview experience
4
Good
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Walk-in and was interviewed before Dec 2021. There were 2 interview rounds.

Round 1 - HR 

(6 Questions)

  • Q1. Discusses with HR About Whole details.
  • Q2. About Job Details & wrok timeing & more details.
  • Q3. Need whole work clearfiaction in details?
  • Q4. Details about salary / leave / rest all details about facility.
  • Q5. About Duty time of wotking hours.
  • Q6. I would like to konw company facility.
Round 2 - Case Study 

What is the actual My roll in CMA& CGM ?

Interview Preparation Tips

Topics to prepare for CMA CGM Customer Service Executive interview:
  • About my Work
Interview preparation tips for other job seekers - I would like to work with CMA -CGM in CS department.
Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
-
Round 1 - HR 

(2 Questions)

  • Q1. Why did you choose this field?
  • Ans. 

    I chose this field because I enjoy helping others and have a passion for providing excellent customer service.

    • Passion for helping others

    • Enjoy providing excellent customer service

    • Opportunity to interact with diverse range of people

    • Desire to solve problems and make customers happy

  • Answered by AI
  • Q2. What's your favorite
  • Ans. 

    My favorite hobby is reading books.

    • I enjoy reading a variety of genres, from fiction to non-fiction.

    • Reading helps me relax and escape from reality for a while.

    • I love exploring new worlds and learning new things through books.

  • Answered by AI
Interview experience
4
Good
Difficulty level
Easy
Process Duration
-
Result
Selected Selected

I applied via Recruitment Consulltant

Round 1 - One-on-one 

(2 Questions)

  • Q1. Introduction Expectation Experience
  • Q2. About Your self
Interview experience
5
Excellent
Difficulty level
Hard
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Naukri.com and was interviewed in Mar 2024. There was 1 interview round.

Round 1 - HR 

(2 Questions)

  • Q1. Related to my previous work
  • Q2. And field questions

Interview Preparation Tips

Interview preparation tips for other job seekers - Wonderful all over

I applied via Walk-in and was interviewed before Sep 2018. There were 5 interview rounds.

Interview Questionnaire 

1 Question

  • Q1. Wich ports are in India
  • Ans. 

    India has multiple ports located along its coastline.

    • India has 13 major ports and around 200 minor ports.

    • Some of the major ports in India include Mumbai Port, Chennai Port, Kolkata Port, and Jawaharlal Nehru Port Trust.

    • These ports play a crucial role in facilitating international trade and commerce.

    • They handle a wide range of cargo including containers, petroleum products, coal, iron ore, and more.

    • The ports are managed...

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - It was best experence as i was really nervous but still i maintained to b clam and cracked the interview.
Contribute & help others!
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Hapag-Lloyd Interview FAQs

How many rounds are there in Hapag-Lloyd Customer Service Executive interview?
Hapag-Lloyd interview process usually has 1-2 rounds. The most common rounds in the Hapag-Lloyd interview process are One-on-one Round, Aptitude Test and Technical.
What are the top questions asked in Hapag-Lloyd Customer Service Executive interview?

Some of the top questions asked at the Hapag-Lloyd Customer Service Executive interview -

  1. Which department are working det...read more
  2. Arabic Questi...read more
  3. Reply in Ara...read more

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Hapag-Lloyd Customer Service Executive Interview Process

based on 3 interviews

Interview experience

4
  
Good
View more
Hapag-Lloyd Customer Service Executive Salary
based on 166 salaries
₹1.6 L/yr - ₹5.8 L/yr
7% less than the average Customer Service Executive Salary in India
View more details

Hapag-Lloyd Customer Service Executive Reviews and Ratings

based on 36 reviews

3.6/5

Rating in categories

3.5

Skill development

3.4

Work-life balance

2.7

Salary

3.5

Job security

3.5

Company culture

2.6

Promotions

3.4

Work satisfaction

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