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Hapag-Lloyd Customer Service Executive Interview Questions and Answers

Updated 6 Jun 2024

Hapag-Lloyd Customer Service Executive Interview Experiences

3 interviews found

Interview experience
5
Excellent
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
No response

I applied via Naukri.com and was interviewed in Jan 2024. There was 1 interview round.

Round 1 - One-on-one 

(4 Questions)

  • Q1. Arabic Questions
  • Q2. Reply in Arabic
  • Q3. Asked about work responsibility of previous company Amazon.
  • Q4. Asked to introduce myself.
Interview experience
3
Average
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Referral and was interviewed in Jan 2024. There were 2 interview rounds.

Round 1 - Aptitude Test 

Basic aptitude and typing test

Round 2 - Technical 

(1 Question)

  • Q1. About company and simple interview question

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Customer Service Executive Interview Questions & Answers

user image Riddhi ravindra utekar

posted on 6 Jun 2024

Interview experience
4
Good
Difficulty level
Moderate
Process Duration
2-4 weeks
Result
Selected Selected

I applied via Walk-in and was interviewed before Jun 2023. There were 2 interview rounds.

Round 1 - Aptitude Test 

General knowledge question

Round 2 - One-on-one 

(2 Questions)

  • Q1. My self question
  • Q2. Which department are working detail

Interview questions from similar companies

Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
-
Round 1 - HR 

(2 Questions)

  • Q1. Why did you choose this field?
  • Q2. What's your favorite
Interview experience
5
Excellent
Difficulty level
Hard
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Naukri.com and was interviewed in Mar 2024. There was 1 interview round.

Round 1 - HR 

(2 Questions)

  • Q1. Related to my previous work
  • Q2. And field questions

Interview Preparation Tips

Interview preparation tips for other job seekers - Wonderful all over

I applied via Campus Placement and was interviewed in Apr 2022. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - Group Discussion 

First in group discussion we have to start the first and we have to end the GD. Then only they can point out you and be confident while you are telling something. What ever you know speak about it.

Round 3 - HR 

(2 Questions)

  • Q1. About your self and your strength.
  • Q2. Why we should hire you. What was your expectations on salary.

Interview Preparation Tips

Interview preparation tips for other job seekers - Be confident and in interview you must need knowledge and speaking skills. You hand gesture and smile on face. Well dress up. Before attending make the structure that you want to speak and practice in front of mirror.
Interview experience
4
Good
Difficulty level
Easy
Process Duration
-
Result
Selected Selected

I applied via Recruitment Consulltant

Round 1 - One-on-one 

(2 Questions)

  • Q1. Introduction Expectation Experience
  • Q2. About Your self
Interview experience
5
Excellent
Difficulty level
Hard
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Naukri.com and was interviewed in Mar 2024. There was 1 interview round.

Round 1 - HR 

(2 Questions)

  • Q1. Related to my previous work
  • Q2. And field questions

Interview Preparation Tips

Interview preparation tips for other job seekers - Wonderful all over

I applied via Campus Placement and was interviewed in Apr 2022. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Don’t add your photo or details such as gender, age, and address in your resume. These details do not add any value.
View all tips
Round 2 - Group Discussion 

First in group discussion we have to start the first and we have to end the GD. Then only they can point out you and be confident while you are telling something. What ever you know speak about it.

Round 3 - HR 

(2 Questions)

  • Q1. About your self and your strength.
  • Q2. Why we should hire you. What was your expectations on salary.

Interview Preparation Tips

Interview preparation tips for other job seekers - Be confident and in interview you must need knowledge and speaking skills. You hand gesture and smile on face. Well dress up. Before attending make the structure that you want to speak and practice in front of mirror.
Round 1 - One-on-one 

(2 Questions)

  • Q1. Tell me about you something
  • Q2. Process knowledge in brief

Interview Preparation Tips

Interview preparation tips for other job seekers - Aptitude test on base knowledge of process

Hapag-Lloyd Interview FAQs

How many rounds are there in Hapag-Lloyd Customer Service Executive interview?
Hapag-Lloyd interview process usually has 1-2 rounds. The most common rounds in the Hapag-Lloyd interview process are One-on-one Round, Aptitude Test and Technical.
What are the top questions asked in Hapag-Lloyd Customer Service Executive interview?

Some of the top questions asked at the Hapag-Lloyd Customer Service Executive interview -

  1. Which department are working det...read more
  2. Arabic Questi...read more
  3. Reply in Ara...read more

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Hapag-Lloyd Customer Service Executive Interview Process

based on 3 interviews

Interview experience

4
  
Good
View more
Hapag-Lloyd Customer Service Executive Salary
based on 155 salaries
₹1.6 L/yr - ₹5.8 L/yr
8% less than the average Customer Service Executive Salary in India
View more details

Hapag-Lloyd Customer Service Executive Reviews and Ratings

based on 35 reviews

3.6/5

Rating in categories

3.4

Skill development

3.3

Work-life balance

2.7

Salary

3.4

Job security

3.4

Company culture

2.5

Promotions

3.3

Work satisfaction

Explore 35 Reviews and Ratings
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