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Hapag-Lloyd Customer Service Executive Reviews

Updated 18 Mar, 2025
Overall Rating
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3.7/5
based on 37 reviews

Rating distribution

Category Ratings

3.6

Company culture

3.6

Job security

3.5

Work-life balance

3.5

Skill development

3.4

Work satisfaction

2.8

Salary

2.6

Promotions

What employees say about Hapag-Lloyd?

Insights from employee reviews on AmbitionBox

Workplace insights

Monday to Friday

Monday to Friday

87% employees reported

Flexible timing

Flexible timing

59% employees reported

No travel

No travel

46% employees reported

Gender based rating

3.5
female

Rated by Women

5 reviews

3.7
male

Rated by Men

32 reviews

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Top Mentions in Hapag-Lloyd Customer Service Executive Reviews

37 reviews found

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People also ask about Hapag-Lloyd's Customer Service Executives

Is Hapag-Lloyd a good place to work for Customer Service Executives?
The experience of working at any company can vary based on factors like team, manager, role, company policy etc. However, with an overall rating of 3.7 out of 5 from over 37 employee reviews, it's clear that most customer service executives have an average experience working at Hapag-Lloyd. Company culture holds the highest rating at 3.6, while career growth is rated the lowest amongst all factors at 2.6.
Does Hapag-Lloyd pay their Customer Service Executives well?
According to AmbitionBox reviews, Hapag-Lloyd customer service executives rate their salary and benefits at 2.8 out of 5, based on 37 reviews. This lower rating reflects a significant level of dissatisfaction among employees regarding compensation and benefits, suggesting that many may feel undercompensated. You can know more about Hapag-Lloyd's customer service executives salaries here and to read reviews specifically about salary and benefits at Hapag-Lloyd for customer service executives, click here .
How is the work culture at Hapag-Lloyd for Customer Service Executives?
Work culture at Hapag-Lloyd for customer service executives is rated 3.6 out of 5 by 37 employees on AmbitionBox, indicating an average environment. Work culture encompasses aspects like collaboration, support, and overall employee satisfaction. The rating reflects that while some aspects of the work culture are satisfactory, there is room for improvement in certain areas.
How is the job security at Hapag-Lloyd for Customer Service Executives?
Based on 37 reviews on AmbitionBox, Hapag-Lloyd's customer service executives rate job security at 3.6 out of 5. This lower rating indicates that a significant number of employees may have concerns about their job stability and the reliability of their roles at Hapag-Lloyd.

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Hapag-Lloyd Customer Service Executive Salary
based on 169 salaries
₹1.8 L/yr - ₹5.8 L/yr
5% less than the average Customer Service Executive Salary in India
View more details
cab
Office cab/shuttle
2 total responses
freemeal
Free meal
1 total response
healthInsurance
Health insurance
2 total responses
meal
Cafeteria
3 total responses
+2 more benefits
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