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Hapag-Lloyd Customer Service Executive Reviews

based on 35 reviews
Updated 3 Oct, 2024

Overall Rating

3.6/5
How AmbitionBox ratings work?

Category Ratings

3.4

Job Security

3.4

Company culture

3.4

Skill development

3.3

Work Satisfaction

3.3

Work-Life balance

2.7

Salary & Benefits

2.5

Promotions/Appraisal

Top Mentions in Hapag-Lloyd Customer Service Executive Reviews

35 reviews found

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People also ask about Hapag-Lloyd's Customer Service Executives

Is Hapag-Lloyd a good place to work for Customer Service Executives?
The experience of working at any company can vary based on factors like team, manager, role, company policy etc. However, with an overall rating of 3.6 out of 5 from over 35 employee reviews, it's clear that most customer service executives have an average experience working at Hapag-Lloyd. Job Security holds the highest rating at 3.4, while career growth is rated the lowest amongst all factors at 2.5. Read reviews about job security and career growth on AmbitionBox.
Does Hapag-Lloyd pay their Customer Service Executives well?
According to AmbitionBox reviews, Hapag-Lloyd customer service executives rate their salary and benefits at 2.7 out of 5, based on 35 reviews. This lower rating reflects a significant level of dissatisfaction among employees regarding compensation and benefits, suggesting that many may feel undercompensated. You can know more about Hapag-Lloyd's customer service executives salaries here and to read reviews specifically about salary and benefits at Hapag-Lloyd for customer service executives, click here.
How is the work culture at Hapag-Lloyd for Customer Service Executives?
Work culture at Hapag-Lloyd for customer service executives is rated 3.4 out of 5 by 35 employees on AmbitionBox, indicating an average environment. Work culture encompasses aspects like collaboration, support, and overall employee satisfaction. The rating reflects that while some aspects of the work culture are satisfactory, there is room for improvement in certain areas. To read reviews specifically about work culture at Hapag-Lloyd for customer service executives, click here.
How is the job security at Hapag-Lloyd for Customer Service Executives?
Based on 35 reviews on AmbitionBox, Hapag-Lloyd's customer service executives rate job security at 3.4 out of 5. This average rating suggests that while many employees feel reasonably secure in their roles, there may be some concerns or uncertainties. To read reviews about job security at Hapag-Lloyd for customer service executives, click here.

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Gender Based Ratings for Hapag-Lloyd Customer Service Executive

based on 35 reviews
3.6
Rated by 5 Women

Rated 3.6 for Skill Development and 3.4 for Work-Life Balance

women
3.6
Rated by 30 Men

Rated 3.6 for Company Culture and 3.5 for Job Security

men

Working Days for Hapag-Lloyd Customer Service Executive

based on 35 reviews
Monday to Friday
87%
Rotational Shift
7%
Monday to Saturday
3%
Alternate Saturday off
3%

Work Timings for Hapag-Lloyd Customer Service Executive

based on 35 reviews
Flexible timing
Strict (12pm - 9pm)
Strict (12.30pm - 9.30pm)
57%
10%
5%
28% employees reported other strict timings

Shift Timings for Hapag-Lloyd Customer Service Executive

based on 35 reviews
Day shift
100%

Business Travel for Hapag-Lloyd Customer Service Executive

based on 35 reviews
No travel
47%
Within city
35%
International travel
9%
Within country
9%
Hapag-Lloyd Customer Service Executive Salary
based on 154 salaries
₹1.6 L/yr - ₹5.2 L/yr
11% less than the average Customer Service Executive Salary in India
View more details
cab
Office cab/shuttle
2 total responses
freemeal
Free meal
1 total response
healthInsurance
Health insurance
2 total responses
meal
Cafeteria
3 total responses
+2 more benefits
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