Hapag-Lloyd is rated
3.6 out of 5 stars on
AmbitionBox, based on 35 company reviews.This rating
reflects an average employee experience, indicating moderate satisfaction with
the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.
Read more
Hapag-Lloyd is rated
3.6 out of 5 stars on
AmbitionBox, based on 35 company reviews.This rating
reflects an average employee experience, indicating moderate satisfaction with
the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.
Top Mentions
in Hapag-Lloyd Customer Service Executive Reviews
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35 reviews found
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Popular
Customer Service Executive in
Chennai
Full Time
·
Customer Success, Service & Operations - Other Department
5.0
Overall Rating
5.0
Category Ratings
3.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
3.0
Salary & Benefits
4.0
Job Security
5.0
Work-Life Balance
posted on 03 Oct 2024
Likes
Good environment, good campany and good management.
Dislikes
I have worked hapag in 4 years good campany but Low salary
Customer Service Executive in
Mumbai
Full Time
·
Customer Success Department
2.0
Overall Rating
2.0
Category Ratings
1.0
Promotions/Appraisal
3.0
Skill Development
2.0
Company Culture
2.0
Work Satisfaction
2.0
Salary & Benefits
3.0
Job Security
3.0
Work-Life Balance
posted on 11 Aug 2024
Likes
Learn a lot !
Dislikes
Cluture is okay but promotion is not good ,not a single rs increment happen
Work Details
Work policy:
15 days work from office
Work days: Monday to Friday
(Flexible Timings)
Work related travel: This job involves
Travel Within City.
Everything is good but salary criteria is not good
Dislikes
Salary criteria is not as per industry standards
Work Details
Work days: Monday to Friday
(Flexible Timings)
Work related travel:This is a desk job.
Customer Service Executive in
Chennai
Full Time
·
Shipping Deck Department
4.0
Overall Rating
4.0
Category Ratings
4.0
Promotions/Appraisal
4.0
Skill Development
4.0
Company Culture
4.0
Work Satisfaction
4.0
Salary & Benefits
4.0
Job Security
4.0
Work-Life Balance
posted on 13 Mar 2024
Likes
Good
Dislikes
Cab facility only one way
Work Details
Work policy:
2weeks wfh 2weeks wfo
Work days: Monday to Friday
(Flexible Timings)
Work related travel: This job involves
International Travel.
Customer Service Executive in
Mumbai
Full Time
·
Customer Success Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
3.0
Salary & Benefits
1.0
Job Security
1.0
Work-Life Balance
posted on 09 Apr 2024
Likes
Ever since Jayati Chakraborty joined company gone to drain. No care for staffs. Monitoring toilet breaks and she reviews and gives warning. Horrible working culture. She is rude and always shouts. No fair promotions. Promoted if you are woman. Or if you are Bengali. Doesn’t care about staffs. How she becamed MD I don’t know. Worst. Now no HR also. So she dos what she wants.
Dislikes
Work here to lose your piece of mind. If you are licking the MD, you will get success. Worst leader. She asks why we are in toilet also.
Work Details
Work days: Rotational Shift
(Strict Timings)
Work related travel:This is a desk job.
Customer Service Executive in
Mumbai
Full Time
·
Import & Export Department
4.0
Overall Rating
4.0
Category Ratings
3.0
Promotions/Appraisal
4.0
Skill Development
4.0
Company Culture
4.0
Work Satisfaction
3.0
Salary & Benefits
5.0
Job Security
4.0
Work-Life Balance
posted on 03 Feb 2024
Likes
Nothing to say
Dislikes
Nothing to say
Work Details
Work policy:
2 days/week from office
Work days: Monday to Friday
(Strict Timings)
Work related travel:This is a desk job.
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Hapag-Lloyd.
Customer Service Executive in
Chennai
Full Time
·
Service Delivery Department
2.0
Overall Rating
2.0
Category Ratings
1.0
Promotions/Appraisal
3.0
Skill Development
4.0
Company Culture
2.0
Work Satisfaction
1.0
Salary & Benefits
1.0
Job Security
1.0
Work-Life Balance
posted on 03 Nov 2023
Likes
I really like the company environment and the employees are behave like a friends and helping minded.
Dislikes
There are more politics inside the company and more work stuff and lot of pressure and targets to achieving the points.
Work Details
Work policy:
2 days/week from office
Work days: Monday to Friday
(Strict Timings)
Work related travel: This job involves
Travel Within City.
People also ask about Hapag-Lloyd's Customer Service Executives
Is Hapag-Lloyd a good place to work for Customer Service Executives?
The experience of working at any company can vary based on factors like team, manager, role, company policy etc. However, with an overall rating of 3.6 out of 5 from over 35 employee reviews, it's clear that most customer service executives have an average experience working at Hapag-Lloyd. Job Security holds the highest rating at 3.4, while career growth is rated the lowest amongst all factors at 2.5. Read reviews about job security and career growth on AmbitionBox.
Does Hapag-Lloyd pay their Customer Service Executives well?
According to AmbitionBox reviews, Hapag-Lloyd customer service executives rate their salary and benefits at 2.7 out of 5, based on 35 reviews. This lower rating reflects a significant level of dissatisfaction among employees regarding compensation and benefits, suggesting that many may feel undercompensated. You can know more about Hapag-Lloyd's customer service executives salaries here and to read reviews specifically about salary and benefits at Hapag-Lloyd for customer service executives, click here.
How is the work culture at Hapag-Lloyd for Customer Service Executives?
Work culture at Hapag-Lloyd for customer service executives is rated 3.4 out of 5 by 35 employees on AmbitionBox, indicating an average environment. Work culture encompasses aspects like collaboration, support, and overall employee satisfaction. The rating reflects that while some aspects of the work culture are satisfactory, there is room for improvement in certain areas. To read reviews specifically about work culture at Hapag-Lloyd for customer service executives, click here.
How is the job security at Hapag-Lloyd for Customer Service Executives?
Based on 35 reviews on AmbitionBox, Hapag-Lloyd's customer service executives rate job security at 3.4 out of 5. This average rating suggests that while many employees feel reasonably secure in their roles, there may be some concerns or uncertainties. To read reviews about job security at Hapag-Lloyd for customer service executives, click here.
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