Hapag-Lloyd Senior Customer Service Executive Reviews

Likes

I was able to learn new things

Dislikes

mullti task we have to take 120 calls along with 100 cases

Work Details

Work days: Monday to Saturday (Strict Timings)

Likes

Company Culture / Job Security / Salary and Benefits

Dislikes

Work-life Balance / Promotions and Appraisals

Likes

It's a great opportunity to work in Hapag Lloyd, caring about employees is one of the motives of the company. Appraisal are fair and they give good salary hike and bonus every year.

Dislikes

There is a politics to grow next level, even they confirmed it's an transperant organization some cases it does not appear.

Work Details

Good

Work days: Monday to Friday (Strict Timings)

Work related travel: This is a desk job.

Likes

There is job security and the benifits given by the company are good.

Dislikes

The growth opportunities within the organization is very less. You can only grow if you have some godfather/mother , otherwise you will be the same position for years. Further , too much politics which hampers the work. Finally , the staff which is being hired these days are just for the sake of answering the calls and have zero knowledge about the shipping industry.

Work Details

Work days: Monday to Friday (Strict Timings)

Work related travel: This is a desk job.

Likes

The most likeable thing I must say is the culture and support of management team. Recently I got lot of support in terms of additional leaves as me and My family where suffering from covid-19 decease. That’s something really appreciated. Thank you.

Dislikes

Honestly There’s nothing that I would dislike about the company.

Work Details

There is proper work life balance that anyone can maintain due to the cultural we are working into.

Work days: Monday to Friday (Flexible Timings)

Work related travel: This job involves Travel Within City.

Likes

Good work environment and provide opportunities to grome each individual and giving chance to apply ijp. Yes there is growth in Hapag and feel so proud that I am part of Hapag Lloyd.

Dislikes

nothing

Work Details

Work days: Monday to Friday (Flexible Timings)

Likes

Good work environment and culture. Teammates are supportive and the management is transparent. There is a compact cafeteria and gaming arcade for chilling. Company policies are good, appraisals are fair and they give good salary hike and bonus every year.

Work Details

The job is quite interesting!

Work timings: Flexible Timings

Work related travel: This is a desk job.