Hapag-Lloyd Customer Service ExecutiveChennai Reviews
based on 19 reviews
Updated 3 Oct, 2024
Overall Rating
3.7/5
How AmbitionBox ratings work?
Category Ratings
3.8
Company culture
3.5
Work-Life balance
3.5
Skill development
3.4
Job Security
3.3
Work Satisfaction
2.8
Salary & Benefits
2.8
Promotions/Appraisal
Hapag-Lloyd is rated
3.7 out of 5 stars on
AmbitionBox, based on 19 company reviews.This rating
reflects an average employee experience, indicating moderate satisfaction with
the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.
Read more
Hapag-Lloyd is rated
3.7 out of 5 stars on
AmbitionBox, based on 19 company reviews.This rating
reflects an average employee experience, indicating moderate satisfaction with
the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.
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in Hapag-Lloyd Customer Service Executive Chennai Reviews
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19 reviews found
Sort by:
Popular
Customer Service Executive in
Chennai
Full Time
·
Customer Success, Service & Operations - Other Department
5.0
Overall Rating
5.0
Category Ratings
3.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
3.0
Salary & Benefits
4.0
Job Security
5.0
Work-Life Balance
posted on 03 Oct 2024
Likes
Good environment, good campany and good management.
Dislikes
I have worked hapag in 4 years good campany but Low salary
Customer Service Executive in
Chennai
Full Time
·
Shipping Deck Department
4.0
Overall Rating
4.0
Category Ratings
4.0
Promotions/Appraisal
4.0
Skill Development
4.0
Company Culture
4.0
Work Satisfaction
4.0
Salary & Benefits
4.0
Job Security
4.0
Work-Life Balance
posted on 13 Mar 2024
Likes
Good
Dislikes
Cab facility only one way
Work Details
Work policy:
2weeks wfh 2weeks wfo
Work days: Monday to Friday
(Flexible Timings)
Work related travel: This job involves
International Travel.
Customer Service Executive in
Chennai
Full Time
·
Service Delivery Department
2.0
Overall Rating
2.0
Category Ratings
1.0
Promotions/Appraisal
3.0
Skill Development
4.0
Company Culture
2.0
Work Satisfaction
1.0
Salary & Benefits
1.0
Job Security
1.0
Work-Life Balance
posted on 03 Nov 2023
Likes
I really like the company environment and the employees are behave like a friends and helping minded.
Dislikes
There are more politics inside the company and more work stuff and lot of pressure and targets to achieving the points.
Work Details
Work policy:
2 days/week from office
Work days: Monday to Friday
(Strict Timings)
Work related travel: This job involves
Travel Within City.
Customer Service Executive in
Chennai
Full Time
·
Non Voice Department
5.0
Overall Rating
5.0
Category Ratings
4.0
Promotions/Appraisal
4.0
Skill Development
5.0
Company Culture
3.0
Work Satisfaction
4.0
Salary & Benefits
4.0
Job Security
4.0
Work-Life Balance
posted on 04 Jul 2023
Likes
Most topest company of logistics and working for this company is most glad to me
Dislikes
Salary not satisfied.. Shift timing also not satisfied
Work Details
Work policy:
3 days/week from office
Work days: Monday to Friday
(Flexible Timings)
Work related travel:This is a desk job.
Customer Service Executive in
Chennai
Full Time
·
Import & Export Department
3.0
Overall Rating
3.0
Category Ratings
2.0
Promotions/Appraisal
2.0
Skill Development
4.0
Company Culture
3.0
Work Satisfaction
1.0
Salary & Benefits
2.0
Job Security
2.0
Work-Life Balance
posted on 02 Sep 2023
Likes
Every year bonus
Dislikes
Whoever Morethan getting 5 lakhs persons are capping. Its worst culture
Work Details
Work policy:
2 days/week from office
Work days: Monday to Friday
(Strict Timings)
Customer Service Executive in
Chennai
Full Time
·
Non Voice Department
1.0
Overall Rating
1.0
Category Ratings
2.0
Promotions/Appraisal
2.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
1.0
Salary & Benefits
1.0
Job Security
1.0
Work-Life Balance
posted on 12 Sep 2023
Likes
Nothing nothing nothing nothing nothing to like
Dislikes
Poor poor poor poor management.
Work Details
Work days: Alternate Saturday off
(Strict Timings)
Work related travel:This is a desk job.
Customer Service Executive in
Chennai
Full Time
·
Non Voice Department
4.0
Overall Rating
4.0
Category Ratings
2.0
Promotions/Appraisal
3.0
Skill Development
3.0
Company Culture
3.0
Work Satisfaction
3.0
Salary & Benefits
4.0
Job Security
5.0
Work-Life Balance
posted on 09 Nov 2023
Likes
Yes like it
Dislikes
No like it
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Hapag-Lloyd.
People also ask about Hapag-Lloyd, Chennai Customer Service Executives
Is Hapag-Lloyd, Chennai a good place to work for Customer Service Executives?
The experience of working at any company can vary based on factors like team, manager, role, company policy etc. However, with an overall rating of 3.7 out of 5 from over 19 employee reviews, it's clear that most customer service executives have an average experience working at Hapag-Lloyd, Chennai. Company culture holds the highest rating at 3.8, while salary & benefits is rated the lowest amongst all factors at 2.8. Read reviews about company culture and salary & benefits on AmbitionBox.
Does Hapag-Lloyd, Chennai pay their Customer Service Executives well?
According to AmbitionBox reviews, Hapag-Lloyd, Chennai customer service executives rate their salary and benefits at 2.8 out of 5, based on 19 reviews. This lower rating reflects a significant level of dissatisfaction among employees regarding compensation and benefits, suggesting that many may feel undercompensated. You can know more about Hapag-Lloyd, Chennai's customer service executives salaries here and to read reviews specifically about salary and benefits at Hapag-Lloyd, Chennai for customer service executives, click here.
How is the work culture at Hapag-Lloyd, Chennai for Customer Service Executives?
Work culture at Hapag-Lloyd, Chennai for customer service executives is rated 3.8 out of 5 by 19 employees on AmbitionBox, indicating an average environment. Work culture encompasses aspects like collaboration, support, and overall employee satisfaction. The rating reflects that while some aspects of the work culture are satisfactory, there is room for improvement in certain areas. To read reviews specifically about work culture at Hapag-Lloyd, Chennai for customer service executives, click here.
How is the job security at Hapag-Lloyd, Chennai for Customer Service Executives?
Based on 19 reviews on AmbitionBox, Hapag-Lloyd, Chennai's customer service executives rate job security at 3.4 out of 5. This average rating suggests that while many employees feel reasonably secure in their roles, there may be some concerns or uncertainties. To read reviews about job security at Hapag-Lloyd, Chennai for customer service executives, click here.
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