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Hapag-Lloyd

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3.8

based on 616 Reviews

Video summary

Filter reviews by

Hapag-Lloyd Customer Service Executive Chennai Reviews

Updated 3 Oct, 2024

Overall Rating

3.8/5

based on 5 reviews

Rating distribution

7 (35.0%)

3 (15.0%)

2 (10.0%)

1 (5.0%)

Category Ratings

3.8

Company culture

3.5

Job security

3.5

Work-life balance

3.5

Skill development

3.4

Work satisfaction

2.8

Promotions

2.7

Salary

What employees say about Hapag-Lloyd?

Insights from employee reviews on AmbitionBox

Workplace insights

Monday to Friday

93% employees reported

Flexible timing

60% employees reported

No travel

39% employees reported

View more detailed insights

Gender based rating

4.0

Rated by Women

2 reviews

3.7

Rated by Men

18 reviews

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Top Mentions in Hapag-Lloyd Customer Service Executive Chennai Reviews

5 reviews found for "salary"

Return to all reviews

Customer Service Executive in Chennai

Full Time

Customer Success, Service & Operations - Other Department

5.0

Overall Rating

5.0

Category Ratings

3.0

Salary

5.0

Skill development

4.0

Job security

3.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 03 Oct 2024

Likes

Good environment, good campany and good management.

Skill development - Excellent
Job security - Good
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

I have worked hapag in 4 years good campany but Low salary

Customer Service Executive in Chennai

Full Time

Non Voice Department

5.0

Overall Rating

5.0

Category Ratings

4.0

Salary

4.0

Skill development

4.0

Job security

4.0

Promotions

3.0

Work satisfaction

5.0

Company culture

4.0

Work-life balance

posted on 04 Jul 2023

Likes

Most topest company of logistics and working for this company is most glad to me

Salary - Good
Skill development - Good
Job security - Good
Promotions - Good
Company culture - Excellent
Work-life balance - Good

Dislikes

Salary not satisfied.. Shift timing also not satisfied

Work Details

Work policy: 3 days/week from office

Work days: Monday to Friday (Flexible Timings)

Work related travel: This is a desk job.

Customer Service Executive in Chennai

Full Time

Customer Service Department

5.0

Overall Rating

5.0

Category Ratings

4.0

Salary

5.0

Skill development

4.0

Job security

4.0

Promotions

4.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 21 Sep 2022

Likes

Working Environment , proud to be working

Salary - Good
Skill development - Excellent
Job security - Good
Promotions - Good
Work satisfaction - Good
Company culture - Excellent
Work-life balance - Excellent

Dislikes

Salary package

Work Details

Work policy: 2 days/week from office

Work days: Monday to Friday (Strict Timings)

Customer Service Executive in Chennai

Full Time

HR Operations Department

4.0

Overall Rating

4.0

Category Ratings

4.0

Salary

3.0

Skill development

4.0

Job security

3.0

Promotions

3.0

Work satisfaction

4.0

Company culture

3.0

Work-life balance

posted on 11 Apr 2022

Likes

Good company culture and management,

Salary - Good
Job security - Good
Company culture - Good

Dislikes

Salary hike and salary, only one is dislike

Work Details

Good

Work days: Monday to Friday (Strict Timings)

Work related travel: This is a desk job.

Customer Service Executive in Chennai

Non Voice Department

4.0

Overall Rating

4.0

Category Ratings

5.0

Salary

4.0

Skill development

5.0

Job security

4.0

Promotions

4.0

Work satisfaction

4.0

Company culture

5.0

Work-life balance

posted on 11 Apr 2022

Likes

Team support, Rewards and Recognition (R&R) program, employee presentation, and internal job postings. High bonus. Transport facility.

Salary - Excellent
Skill development - Good
Job security - Excellent
Promotions - Good
Work satisfaction - Good
Company culture - Good
Work-life balance - Excellent

Dislikes

Target is changing every year.

Work Details

It is good.

Work days: Monday to Friday (Strict Timings)

Work related travel: This is a desk job.

Return to all reviews

Top trending discussions

View All

Tech lead - Tech Mahindra or IBM

I have 2 offers in same location : Need guidance to choose one 1) Tech Mahindra (U4) Fixed 23.9 Variable 2.6=26.5 No joining bonus Project details informed already 2)IBM(7B) Fixed 21.37 + Variable 0-10% Joining bonus is 1 lakh Your Responses and thoughts will be appreciated. Thank you

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People also ask about Hapag-Lloyd, Chennai Customer Service Executives

Is Hapag-Lloyd, Chennai a good place to work for Customer Service Executives?

The experience of working at any company can vary based on factors like team, manager, role, company policy etc. However, with an overall rating of 3.8 out of 5 from over 5 employee reviews, it's clear that most customer service executives have an average experience working at Hapag-Lloyd, Chennai. Company culture holds the highest rating at 3.8, while salary is rated the lowest amongst all factors at 2.7. Read reviews about salary on AmbitionBox.

Does Hapag-Lloyd, Chennai pay their Customer Service Executives well?

According to AmbitionBox reviews, Hapag-Lloyd, Chennai customer service executives rate their salary and benefits at 2.7 out of 5, based on 5 reviews. This lower rating reflects a significant level of dissatisfaction among employees regarding compensation and benefits, suggesting that many may feel undercompensated. You can know more about Hapag-Lloyd, Chennai's customer service executives salaries here and to read reviews specifically about salary and benefits at Hapag-Lloyd, Chennai for customer service executives, click here .

How is the work culture at Hapag-Lloyd, Chennai for Customer Service Executives?

Work culture at Hapag-Lloyd, Chennai for customer service executives is rated 3.8 out of 5 by 5 employees on AmbitionBox, indicating an average environment. Work culture encompasses aspects like collaboration, support, and overall employee satisfaction. The rating reflects that while some aspects of the work culture are satisfactory, there is room for improvement in certain areas.

How is the job security at Hapag-Lloyd, Chennai for Customer Service Executives?

Based on 5 reviews on AmbitionBox, Hapag-Lloyd, Chennai's customer service executives rate job security at 3.5 out of 5. This lower rating indicates that a significant number of employees may have concerns about their job stability and the reliability of their roles at Hapag-Lloyd, Chennai.

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Hapag-Lloyd Customer Service Executive Reviews by Locations

Hapag-Lloyd Chennai Reviews by Designations

By reading the reviews on this page, you agree that they are (often anonymous) personal opinions and views of reviewers/users of AmbitionBox, which may be biased, and for this, AmbitionBox has no liability. If you believe that a review is inappropriate, please click on "Report" (shown as a flag) present below each review and our moderation team will look into it as soon as possible.

AmbitionBox has 5 Hapag-Lloyd reviews submitted by Hapag-Lloyd employees. Read reviews on salaries, working hours, work culture, office environment, and more to know if Hapag-Lloyd is the right company for you. 93% of employees reporte...Read more