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Hapag-Lloyd Customer Care Executive Interview Questions and Answers
Hapag-Lloyd Customer Care Executive Interview Experiences
1 interview found
Selected
I applied via Walk-in and was interviewed before Jul 2022. There were 3 interview rounds.
Grammar mathematics different question
(2 Questions)
- Q1. Self introduction they are asking u flexible to work all shift i said yes
- Q2. Hr round we are talking Annual package
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Aswin V
Interview Questionnaire
2 Questions
- Q1. What is logistics?
- Ans.
Logistics refers to the process of planning, implementing, and controlling the movement of goods and services from the point of origin to the point of consumption.
It involves transportation, warehousing, inventory management, and packaging.
Logistics ensures that products are delivered to customers in a timely and cost-effective manner.
It plays a crucial role in supply chain management and can impact a company's profita...
- Q2. Tell me about yourself.
- Ans.
I am a dedicated and empathetic Customer Care Executive with a strong background in providing exceptional customer service.
Experienced in handling customer inquiries, complaints, and resolving issues in a timely manner
Skilled in actively listening to customers and understanding their needs
Proficient in using customer relationship management (CRM) software to document interactions and track customer information
Excellent...
Interview Preparation Tips
Selected
I applied via Recruitment Consulltant
(2 Questions)
- Q1. Introduction Expectation Experience
- Q2. About Your self
Customer Service Executive Interview Questions & Answers
Mediterranean Shipping Company
Anonymous
posted on 31 Mar 2024
Selected
I applied via Naukri.com and was interviewed in Mar 2024. There was 1 interview round.
(2 Questions)
- Q1. Related to my previous work
- Q2. And field questions
Interview Preparation Tips
Selected
I applied via Referral and was interviewed before Apr 2023. There were 4 interview rounds.
Shipping and geography base questions
(1 Question)
- Q1. About company and previous experience education etc
(1 Question)
- Q1. Process related
(1 Question)
- Q1. Some technical questions if u have time experience in shipping
(2 Questions)
- Q1. Tell me about you something
- Q2. Process knowledge in brief
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Customer Service Executive Interview Questions & Answers
Synergy Maritime
Guglavath Neelimala
posted on 18 May 2022
I applied via Campus Placement and was interviewed in Apr 2022. There were 3 interview rounds.
First in group discussion we have to start the first and we have to end the GD. Then only they can point out you and be confident while you are telling something. What ever you know speak about it.
(2 Questions)
- Q1. About your self and your strength.
- Q2. Why we should hire you. What was your expectations on salary.
Interview Preparation Tips
Interview Questionnaire
2 Questions
- Q1. What is logistics?
- Ans.
Logistics refers to the process of planning, implementing, and controlling the movement of goods and services from the point of origin to the point of consumption.
It involves transportation, warehousing, inventory management, and packaging.
Logistics ensures that products are delivered to customers in a timely and cost-effective manner.
It plays a crucial role in supply chain management and can impact a company's profita...
- Q2. Tell me about yourself.
- Ans.
I am a dedicated and empathetic Customer Care Executive with a strong background in providing exceptional customer service.
Experienced in handling customer inquiries, complaints, and resolving issues in a timely manner
Skilled in actively listening to customers and understanding their needs
Proficient in using customer relationship management (CRM) software to document interactions and track customer information
Excellent...
Interview Preparation Tips
Selected
I applied via Walk-in and was interviewed before Dec 2021. There were 2 interview rounds.
(6 Questions)
- Q1. Discusses with HR About Whole details.
- Q2. About Job Details & wrok timeing & more details.
- Q3. Need whole work clearfiaction in details?
- Q4. Details about salary / leave / rest all details about facility.
- Q5. About Duty time of wotking hours.
- Q6. I would like to konw company facility.
What is the actual My roll in CMA& CGM ?
Interview Preparation Tips
- About my Work
Uma T
I applied via Referral and was interviewed in Feb 2021. There were 4 interview rounds.
Interview Questionnaire
2 Questions
- Q1. Communication knowledge and logistics besed on question.
- Q2. Knowledge besed on question.
Interview Preparation Tips
- Supply Chain Management
- International Logistics
Environment, teaching and learning also very good. And this company safe and secure for both.
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