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CMA CGM Customer Care Executive Interview Questions and Answers

Updated 10 Dec 2021

CMA CGM Customer Care Executive Interview Experiences

1 interview found

Customer Care Executive Interview Questions & Answers

user image Aswin V

posted on 10 Dec 2021

Interview Questionnaire 

2 Questions

  • Q1. What is logistics?
  • Ans. 

    Logistics refers to the process of planning, implementing, and controlling the movement of goods and services from the point of origin to the point of consumption.

    • It involves transportation, warehousing, inventory management, and packaging.

    • Logistics ensures that products are delivered to customers in a timely and cost-effective manner.

    • It plays a crucial role in supply chain management and can impact a company's profita...

    • Answered by AI
    Add your answer
  • Q2. Tell me about yourself.
  • Ans. 

    I am a dedicated and empathetic Customer Care Executive with a strong background in providing exceptional customer service.

    • Experienced in handling customer inquiries, complaints, and resolving issues in a timely manner

    • Skilled in actively listening to customers and understanding their needs

    • Proficient in using customer relationship management (CRM) software to document interactions and track customer information

    • Excellent...

    • Answered by AI
    Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Just be yourself. Be confident and learn about shipping and logistics.

Interview questions from similar companies

Customer Care Executive Interview Questions & Answers

Hapag-Lloyd user image Anonymous

posted on 25 Jul 2023

Interview experience
4
Good
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Walk-in and was interviewed before Jul 2022. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - Aptitude Test 

Grammar mathematics different question

Round 3 - HR 

(2 Questions)

  • Q1. Self introduction they are asking u flexible to work all shift i said yes
    • Add your answer
  • Q2. Hr round we are talking Annual package
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Speak well u will get job

Customer Service Executive Interview Questions & Answers

Hapag-Lloyd user image Anonymous

posted on 1 Feb 2024

Interview experience
5
Excellent
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
No response

I applied via Naukri.com and was interviewed in Jan 2024. There was 1 interview round.

Round 1 - One-on-one 

(4 Questions)

  • Q1. Arabic Questions
    • Add your answer
  • Q2. Reply in Arabic
    • Add your answer
  • Q3. Asked about work responsibility of previous company Amazon.
    • Add your answer
  • Q4. Asked to introduce myself.
    • Add your answer

Customer Service Executive Interview Questions & Answers

Hapag-Lloyd user image Anonymous

posted on 21 Feb 2024

Interview experience
3
Average
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Referral and was interviewed in Jan 2024. There were 2 interview rounds.

Round 1 - Aptitude Test 

Basic aptitude and typing test

Round 2 - Technical 

(1 Question)

  • Q1. About company and simple interview question
    • Add your answer

Customer Service Executive Interview Questions & Answers

Mediterranean Shipping Company user image Anonymous

posted on 31 Mar 2024

Interview experience
5
Excellent
Difficulty level
Hard
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Naukri.com and was interviewed in Mar 2024. There was 1 interview round.

Round 1 - HR 

(2 Questions)

  • Q1. Related to my previous work
    • Add your answer
  • Q2. And field questions
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Wonderful all over

Customer Service Executive Interview Questions & Answers

Hapag-Lloyd user image Riddhi ravindra utekar

posted on 6 Jun 2024

Interview experience
4
Good
Difficulty level
Moderate
Process Duration
2-4 weeks
Result
Selected Selected

I applied via Walk-in and was interviewed before Jun 2023. There were 2 interview rounds.

Round 1 - Aptitude Test 

General knowledge question

Round 2 - One-on-one 

(2 Questions)

  • Q1. My self question
    • Add your answer
  • Q2. Which department are working detail
    • Add your answer

Customer Service Executive Interview Questions & Answers

Synergy Maritime user image Guglavath Neelimala

posted on 18 May 2022

I applied via Campus Placement and was interviewed in Apr 2022. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Don’t add your photo or details such as gender, age, and address in your resume. These details do not add any value.
View all tips
Round 2 - Group Discussion 

First in group discussion we have to start the first and we have to end the GD. Then only they can point out you and be confident while you are telling something. What ever you know speak about it.

Round 3 - HR 

(2 Questions)

  • Q1. About your self and your strength.
    • Add your answer
  • Q2. Why we should hire you. What was your expectations on salary.
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Be confident and in interview you must need knowledge and speaking skills. You hand gesture and smile on face. Well dress up. Before attending make the structure that you want to speak and practice in front of mirror.

Customer Care Executive Interview Questions & Answers

Hapag-Lloyd user image Anonymous

posted on 25 Jul 2023

Interview experience
4
Good
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Walk-in and was interviewed before Jul 2022. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Properly align and format text in your resume. A recruiter will have to spend more time reading poorly aligned text, leading to high chances of rejection.
View all tips
Round 2 - Aptitude Test 

Grammar mathematics different question

Round 3 - HR 

(2 Questions)

  • Q1. Self introduction they are asking u flexible to work all shift i said yes
    • Add your answer
  • Q2. Hr round we are talking Annual package
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Speak well u will get job

Customer Service Associate Interview Questions & Answers

Hapag-Lloyd user image Anonymous

posted on 24 Jan 2022

I was interviewed in Dec 2021.

Interview Questionnaire 

2 Questions

  • Q1. What’s your weekness?
    • Add your answer
  • Q2. Long term, short term plan
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Be confident and relaxed. They will ask very basic qst but you should be able to link it with your experience and skills
More about working at CMA CGM

CMA CGM Interview FAQs

How to prepare for CMA CGM Customer Care Executive interview?
Go through your CV in detail and study all the technologies mentioned in your CV. Prepare at least two technologies or languages in depth if you are appearing for a technical interview at CMA CGM. The most common topics and skills that interviewers at CMA CGM expect are CMA, E-commerce, ISO, Logistics and Maritime.

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CMA CGM Customer Care Executive Salary
based on 159 salaries
₹1.1 L/yr - ₹3.7 L/yr
5% more than the average Customer Care Executive Salary in India
View more details

CMA CGM Customer Care Executive Reviews and Ratings

based on 31 reviews

4.0/5

Rating in categories

4.0

Skill development

3.9

Work-life balance

3.7

Salary

4.4

Job security

4.1

Company culture

3.2

Promotions

4.1

Work satisfaction

Explore 31 Reviews and Ratings
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