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To be an efficient customer service rep, one must prioritize communication, empathy, and problem-solving skills.
Listen actively to customers and address their concerns promptly
Show empathy and understanding towards customers' frustrations
Be knowledgeable about the product or service being offered
Offer solutions and alternatives to resolve issues
Follow up with customers to ensure satisfaction
Continuously improve communi
I applied via Campus Placement and was interviewed in Apr 2022. There were 3 interview rounds.
First in group discussion we have to start the first and we have to end the GD. Then only they can point out you and be confident while you are telling something. What ever you know speak about it.
posted on 31 Mar 2024
I applied via Naukri.com and was interviewed in Mar 2024. There was 1 interview round.
I chose this field because I enjoy helping others and have a passion for providing excellent customer service.
Passion for helping others
Enjoy providing excellent customer service
Opportunity to interact with diverse range of people
Desire to solve problems and make customers happy
My favorite hobby is reading books.
I enjoy reading a variety of genres, from fiction to non-fiction.
Reading helps me relax and escape from reality for a while.
I love exploring new worlds and learning new things through books.
I applied via Walk-in and was interviewed before Dec 2021. There were 2 interview rounds.
What is the actual My roll in CMA& CGM ?
I applied via Recruitment Consulltant
I appeared for an interview in Mar 2017.
Senior Coordinator
325
salaries
| ₹2 L/yr - ₹8 L/yr |
Customer Service Coordinator
289
salaries
| ₹1.5 L/yr - ₹5.5 L/yr |
Coordinator
242
salaries
| ₹1.5 L/yr - ₹5.3 L/yr |
Customer Service Executive
166
salaries
| ₹1.6 L/yr - ₹5.8 L/yr |
Customer Coordinator
84
salaries
| ₹1.8 L/yr - ₹4 L/yr |
CMA CGM
Adani Ports and SEZ
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