Genpact
Proud winner of ABECA 2024 - AmbitionBox Employee Choice Awards
Filter interviews by
I applied via Approached by Company and was interviewed before Oct 2021. There were 2 interview rounds.
My name is John Smith. I live in New York City. My father's name is Robert Smith.
My name is John Smith.
I live in New York City.
My father's name is Robert Smith.
I am a dedicated and experienced BPO Associate with a strong background in customer service and problem-solving.
Over 5 years of experience in the BPO industry
Proficient in handling customer inquiries and complaints
Skilled in using CRM software and other relevant tools
Excellent communication and interpersonal skills
Proven ability to meet and exceed performance targets
Strong problem-solving and decision-making abilities
A...
I have a diverse background in customer service and have developed strong communication and problem-solving skills.
Worked as a customer service representative for XYZ Company, handling customer inquiries and resolving issues
Managed a team of 5 customer service agents, ensuring high-quality service and customer satisfaction
Implemented new customer service strategies that resulted in a 20% increase in customer retention
R...
I heard about this position through a job posting on a popular job search website.
Job posting on a popular job search website
Word of mouth from a friend who works in the same industry
Recommendation from a recruitment agency
Social media advertisement by the company
I want to work at this company because of its strong reputation, positive work culture, and opportunities for growth.
Strong reputation: The company has a proven track record of success and is highly regarded in the industry.
Positive work culture: Employees speak highly of the company's supportive and collaborative environment.
Opportunities for growth: The company offers various training programs and career advancement ...
I applied via Recruitment Consulltant and was interviewed in Jul 2023. There were 3 interview rounds.
In Aptitude test there will be asked questions based on commercial arithmetic
In Group decision they make team for each team they will provide topic in that we need to speak
What people are saying about Genpact
My experience is in assignment. Every job seeker should improve his English grammar
Genpact interview questions for designations
I applied via Referral and was interviewed before Nov 2022. There were 2 interview rounds.
I applied via Campus Placement and was interviewed in Dec 2023. There were 2 interview rounds.
Test was containing questions from aptitude, graph reading questions, compound interest, syllogism questions, perimeter area questions, English passage, grammar correction,then coding (aptitude related) . I'm from Bcom so I got these questions only
I applied via Walk-in and was interviewed in Feb 2024. There was 1 interview round.
I applied via Referral and was interviewed before Jan 2024. There were 3 interview rounds.
I stay in a rented apartment in the city center.
I stay in a rented apartment
Located in the city center
Close to public transportation
Convenient for work commute
Handled customer inquiries and resolved issues in a timely manner
Provided customer support via phone, email, and chat
Resolved billing discrepancies and processed refunds
Assisted customers with product information and troubleshooting
Maintained accurate records of customer interactions
Seeking new opportunities for growth and development.
Looking for new challenges and opportunities for career advancement
Desire for a change in work environment or company culture
Seeking better compensation or benefits
Relocation to a different city or country
Company downsizing or restructuring
Wipro is a leading global IT company known for its innovative solutions and strong reputation in the industry.
Wipro has a strong reputation in the industry for providing innovative solutions
Wipro is a global IT company with a wide range of services and expertise
Wipro has a track record of successful projects and satisfied clients
I applied via Referral
BPO is Business Process Outsourcing which involves contracting non-primary business activities and functions to a third-party provider.
BPO involves outsourcing non-core business activities to a third-party provider
Customer service is the assistance provided to customers before, during, and after a purchase
I want to join this company because of its reputation for providing excellent customer service and growth opportuni
1 Interview rounds
based on 3 reviews
Rating in categories
Process Developer
36.2k
salaries
| ₹1 L/yr - ₹6.8 L/yr |
Process Associate
28k
salaries
| ₹0.9 L/yr - ₹6.5 L/yr |
Assistant Manager
19.8k
salaries
| ₹5 L/yr - ₹14 L/yr |
Management Trainee
19.2k
salaries
| ₹1.6 L/yr - ₹8.5 L/yr |
Manager
7.4k
salaries
| ₹7 L/yr - ₹24 L/yr |
Accenture
Capgemini
TCS
Cognizant