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Gajshield Infotech Technical Support Engineer Interview Questions and Answers

Updated 6 Nov 2024

Gajshield Infotech Technical Support Engineer Interview Experiences

4 interviews found

Interview experience
4
Good
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Not Selected

I applied via Company Website and was interviewed in Oct 2024. There was 1 interview round.

Round 1 - One-on-one 

(2 Questions)

  • Q1. What is dhcp and use for
  • Ans. 

    DHCP stands for Dynamic Host Configuration Protocol. It is used to automatically assign IP addresses to devices on a network.

    • Automatically assigns IP addresses to devices on a network

    • Reduces the need for manual configuration of IP addresses

    • Helps in efficient management of IP addresses in a network

    • Ensures that each device on the network has a unique IP address

    • Can also provide additional network configuration information

  • Answered by AI
  • Q2. What is tcp and its uses
  • Ans. 

    TCP (Transmission Control Protocol) is a connection-oriented protocol used for reliable communication over networks.

    • TCP is one of the main protocols in the Internet protocol suite.

    • It provides reliable, ordered, and error-checked delivery of data between devices.

    • TCP is used for applications such as web browsing, email, file transfer, and remote administration.

    • It establishes a connection between two devices before data i...

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - complete basic

Skills evaluated in this interview

Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
-
Round 1 - One-on-one 

(2 Questions)

  • Q1. What is tcp and its uses
  • Ans. 

    TCP stands for Transmission Control Protocol. It is a communication protocol that facilitates reliable and ordered delivery of data packets over a network.

    • TCP is one of the main protocols in the Internet protocol suite.

    • It operates at the transport layer of the OSI model.

    • TCP ensures that data packets are delivered in the correct order and without errors.

    • It provides error-checking and data flow control.

    • TCP is connection-...

  • Answered by AI
  • Q2. Basic questions

Skills evaluated in this interview

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Q5. How to release previous IP which assign to your device?
Interview experience
3
Average
Difficulty level
-
Process Duration
-
Result
-
Round 1 - Technical 

(2 Questions)

  • Q1. Be prepared with basic interview question, they are hire only freshers
  • Q2. Basisc question like what is dns, https ? how internet works ?

I applied via Recruitment Consulltant and was interviewed in Jul 2022. There was 1 interview round.

Round 1 - Technical 

(1 Question)

  • Q1. OSI Model, Port Forwarding, Routing Protocols, TCP IP, DNS, DHCP, VPN.

Interview Preparation Tips

Interview preparation tips for other job seekers - Learn everything basics of Networking, and with proper communication skills you can easily crack the interview.

Interview questions from similar companies

I applied via Naukri.com and was interviewed in Oct 2022. There were 4 interview rounds.

Interview Questionnaire 

3 Questions

  • Q1. Previous company experiences and about roles and responsibilities.
  • Q2. Salary discussion and some basic formalities for onboarding
  • Q3. What kind of basic problems are there in a laptop or a desktop? What are the parts available in a desktop? About os related issues or some networking related query.
  • Ans. 

    Basic problems in laptops/desktops, desktop parts, OS and networking issues.

    • Basic problems: slow performance, overheating, hardware failure, software issues

    • Desktop parts: motherboard, CPU, RAM, hard drive, power supply, graphics card

    • OS issues: installation, updates, compatibility, driver issues

    • Networking issues: connectivity, speed, security

  • Answered by AI

Interview Preparation Tips

Topics to prepare for CGS Technical Support Engineer interview:
  • Device Drivers
  • Operating Systems
  • Computer Hardware
  • Network Engineering
Interview preparation tips for other job seekers - Enjoy the time and friendship you get inside organisation. Team leader and L2 are quite awesome but need to ask more query about process to learn new things for level up.

Skills evaluated in this interview

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - HR 

(2 Questions)

  • Q1. What about yourself?
  • Q2. What is yours high qualification?

Interview Preparation Tips

Interview preparation tips for other job seekers - No advice..only to opportunity for me. Please job seekers give me chance...to proof myself.

I applied via Naukri.com and was interviewed in Sep 2021. There were 3 interview rounds.

Round 1 - Assignment 

In 1st round, they checked typing speed, customer handling skills, psychology test

Round 2 - Technical 

(2 Questions)

  • Q1. Just basic questions related to Hardware components
  • Q2. What are the hardware components
  • Ans. 

    Hardware components are physical parts of a computer system that can be seen and touched.

    • Central Processing Unit (CPU)

    • Random Access Memory (RAM)

    • Hard Disk Drive (HDD)

    • Solid State Drive (SSD)

    • Motherboard

    • Power Supply Unit (PSU)

    • Graphics Processing Unit (GPU)

    • Sound Card

    • Network Interface Card (NIC)

    • Optical Drive

  • Answered by AI
Round 3 - HR 

(3 Questions)

  • Q1. What are your salary expectations?
  • Q2. Share details of your previous job.
  • Q3. Tell me about yourself.

Interview Preparation Tips

Interview preparation tips for other job seekers - They want communication skill and confidence to handle customer

Skills evaluated in this interview

I applied via Approached by Company and was interviewed before Oct 2021. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Don’t add your photo or details such as gender, age, and address in your resume. These details do not add any value.
View all tips
Round 2 - Assignment 

General Assignment for grammar check

Round 3 - One-on-one 

(5 Questions)

  • Q1. Introduction about your self
  • Ans. Should be polite and Confident while giving your answers
  • Answered Anonymously
  • Q2. BGC verification about your education and experience
  • Ans. Once BGC is done, should be knowledgeable of laptop and pc hardware is suggestible
  • Answered Anonymously
  • Q3. Difference between RAM & ROM
  • Ans. 

    RAM is volatile memory used for temporary storage while ROM is non-volatile memory used for permanent storage.

    • RAM stands for Random Access Memory and is used for temporary storage of data and programs while the computer is running.

    • ROM stands for Read-Only Memory and is used for permanent storage of data and programs that cannot be changed.

    • RAM is volatile memory, meaning it loses its contents when the power is turned of...

  • Answered by AI
  • Q4. What are the typed of software that we use on our systems
  • Ans. 

    We use various types of software on our systems.

    • Operating systems (e.g. Windows, macOS, Linux)

    • Productivity software (e.g. Microsoft Office, Google Suite)

    • Security software (e.g. antivirus, firewalls)

    • Development software (e.g. IDEs, compilers)

    • Communication software (e.g. email clients, messaging apps)

    • Media software (e.g. media players, photo editors)

    • Browser software (e.g. Chrome, Firefox, Safari)

  • Answered by AI
  • Q5. What was your expectations about salary
  • Ans. I am open to discussion regarding my salary expectations. However, given my salary in my previous position as well as my industry knowledge and experience.
  • Answered Anonymously

Interview Preparation Tips

Topics to prepare for CGS Technical Support Engineer interview:
  • Laptop Support
  • Computer Hardware
  • Electronics
Interview preparation tips for other job seekers - Request you to be polite and confident about yourself, Should be an expert in Communication skills

Skills evaluated in this interview

Interview Questionnaire 

2 Questions

  • Q1. What does BIOS stand for?
  • Ans. 

    BIOS stands for Basic Input/Output System.

    • BIOS is a firmware that initializes hardware during the boot process.

    • It provides the computer with basic instructions on how to load the operating system.

    • BIOS settings can be accessed and modified through a setup utility.

    • Examples of BIOS manufacturers include AMI (American Megatrends Inc.) and Phoenix Technologies.

  • Answered by AI
  • Q2. How would you troubleshoot a PC which is overheating and shutting down.
  • Ans. 

    To troubleshoot an overheating PC, check for dust buildup, ensure proper ventilation, monitor CPU usage, and check for faulty hardware.

    • Check for dust buildup in the fans and heatsinks

    • Ensure proper ventilation by checking the placement of the PC and the surrounding environment

    • Monitor CPU usage to identify any processes that may be causing excessive heat

    • Check for faulty hardware such as a malfunctioning fan or power supp...

  • Answered by AI

Skills evaluated in this interview

Interview experience
4
Good
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
No response

I applied via LinkedIn and was interviewed in Mar 2024. There was 1 interview round.

Round 1 - teams 

(1 Question)

  • Q1. Past experiences

Interview Preparation Tips

Interview preparation tips for other job seekers - prepare text in advence

Gajshield Infotech Interview FAQs

How many rounds are there in Gajshield Infotech Technical Support Engineer interview?
Gajshield Infotech interview process usually has 1-2 rounds. The most common rounds in the Gajshield Infotech interview process are Technical, One-on-one Round and Resume Shortlist.
How to prepare for Gajshield Infotech Technical Support Engineer interview?
Go through your CV in detail and study all the technologies mentioned in your CV. Prepare at least two technologies or languages in depth if you are appearing for a technical interview at Gajshield Infotech. The most common topics and skills that interviewers at Gajshield Infotech expect are Firewall, Network Engineering, CCNA, CCNP and Cyberoam.
What are the top questions asked in Gajshield Infotech Technical Support Engineer interview?

Some of the top questions asked at the Gajshield Infotech Technical Support Engineer interview -

  1. what is dhcp and use ...read more
  2. what is tcp and its u...read more
  3. basisc question like what is dns, https ? how internet work...read more

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Gajshield Infotech Technical Support Engineer Salary
based on 22 salaries
₹1.8 L/yr - ₹3 L/yr
52% less than the average Technical Support Engineer Salary in India
View more details

Gajshield Infotech Technical Support Engineer Reviews and Ratings

based on 6 reviews

3.4/5

Rating in categories

4.1

Skill development

3.3

Work-life balance

3.3

Salary

3.5

Job security

3.3

Company culture

3.7

Promotions

3.3

Work satisfaction

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