Search

Interview Questions

  • Reviews
  • Salaries
  • Interview Questions
  • About Company
  • Benefits
  • Jobs
  • Office Photos
  • Community
+ Contribute
notification
notification
Login
Upload Button Icon Add office photos
Engaged Employer

i

This company page is being actively managed by Primus Global Technologies Team. If you also belong to the team, you can get access from here

Primus Global Technologies Verified Tick

Compare button icon Compare button icon Compare
3.9

based on 658 Reviews

Play video Play video Video summary

Filter interviews by

Primus Global Technologies Technical Support Executive Interview Questions and Answers

Updated 6 Dec 2022

Primus Global Technologies Technical Support Executive Interview Experiences

1 interview found

Technical Support Executive Interview Questions & Answers

user image Anonymous

posted on 3 Dec 2022

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - HR 

(2 Questions)

  • Q1. What about yourself?
    • Add your answer
  • Q2. What is yours high qualification?
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - No advice..only to opportunity for me. Please job seekers give me chance...to proof myself.

Top trending discussions

View All
Career Growth
2w (edited)
littleiv
Verified Icon
·
works at
Capgemini
Tech lead - Tech Mahindra or IBM
I have 2 offers in same location : Need guidance to choose one 1) Tech Mahindra (U4) Fixed 23.9 Variable 2.6=26.5 No joining bonus Project details informed already 2)IBM(7B) Fixed 21.37 + Variable 0-10% Joining bonus is 1 lakh Your Responses and thoughts will be appreciated. Thank you
Got a question about Primus Global Technologies?
Ask anonymously on communities.

Interview questions from similar companies

Technical Support Executive Interview Questions & Answers

CGS user image Anonymous

posted on 26 Oct 2023

Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Referral and was interviewed before Oct 2022. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - HR 

(2 Questions)

  • Q1. Self details and experience.
    • Add your answer
  • Q2. Regarding experience and technical questions for OS
    • Add your answer
Round 3 - One-on-one 

(2 Questions)

  • Q1. Final face to face with manager round.
    • Add your answer
  • Q2. * Technical questions regarding OS. * Troubleshooting steps. * software installation.
    • Add your answer

Interview Preparation Tips

Topics to prepare for CGS Technical Support Executive interview:
  • Operating Systems
  • Troubleshooting
  • Hardware Troubleshooting

Technical Support Engineer Interview Questions & Answers

Tricentis India user image Anonymous

posted on 4 Nov 2023

Interview experience
1
Bad
Difficulty level
Moderate
Process Duration
6-8 weeks
Result
Selected Selected

I applied via LinkedIn and was interviewed in May 2023. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Properly align and format text in your resume. A recruiter will have to spend more time reading poorly aligned text, leading to high chances of rejection.
View all tips
Round 2 - HR 

(1 Question)

  • Q1. General Discussion
    • Add your answer
Round 3 - Technical 

(1 Question)

  • Q1. Past experience related questions
    • Add your answer

Technical Support Engineer Interview Questions & Answers

Tricentis India user image Anonymous

posted on 12 May 2022

I applied via LinkedIn and was interviewed in Nov 2021. There were 3 interview rounds.

Round 1 - One-on-one 

(1 Question)

  • Q1. Previous company's job role
    • Add your answer
Round 2 - Technical 

(1 Question)

  • Q1. Technical in depth questions
    • Add your answer
Round 3 - About the company you are going 

(1 Question)

  • Q1. Taken by Company's Director
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Keep searching for your desire job and never give up.

Technical Support Engineer Interview Questions & Answers

CGS user image Anonymous

posted on 14 May 2021

Interview Questionnaire 

2 Questions

  • Q1. What does BIOS stand for?
  • Ans. 

    BIOS stands for Basic Input/Output System.

    • BIOS is a firmware that initializes hardware during the boot process.

    • It provides the computer with basic instructions on how to load the operating system.

    • BIOS settings can be accessed and modified through a setup utility.

    • Examples of BIOS manufacturers include AMI (American Megatrends Inc.) and Phoenix Technologies.

    • Answered by AI
    View 1 more answer
  • Q2. How would you troubleshoot a PC which is overheating and shutting down.
  • Ans. 

    To troubleshoot an overheating PC, check for dust buildup, ensure proper ventilation, monitor CPU usage, and check for faulty hardware.

    • Check for dust buildup in the fans and heatsinks

    • Ensure proper ventilation by checking the placement of the PC and the surrounding environment

    • Monitor CPU usage to identify any processes that may be causing excessive heat

    • Check for faulty hardware such as a malfunctioning fan or power supp...

    • Answered by AI
    Add your answer

Skills evaluated in this interview

Technical Support Engineer Interview Questions & Answers

CGS user image Anonymous

posted on 30 Oct 2022

I applied via Approached by Company and was interviewed before Oct 2021. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - Assignment 

General Assignment for grammar check

Round 3 - One-on-one 

(5 Questions)

  • Q1. Introduction about your self
  • Ans. Should be polite and Confident while giving your answers
    • Answered Anonymously
    Add your answer
  • Q2. BGC verification about your education and experience
  • Ans. Once BGC is done, should be knowledgeable of laptop and pc hardware is suggestible
    • Answered Anonymously
    Add your answer
  • Q3. Difference between RAM & ROM
  • Ans. Should say a few differences between both
    • Answered Anonymously
    View 2 more answers
  • Q4. What are the typed of software that we use on our systems
  • Ans. Should say about the OS available in the market
    • Answered Anonymously
    View 1 more answer
  • Q5. What was your expectations about salary
  • Ans. 

    I expect a salary that reflects my skills, experience, and the industry standards for a Technical Support Engineer.

    • Research industry standards: For example, the average salary for a Technical Support Engineer in my area is around $60,000 to $70,000.

    • Consider my experience: With over 3 years in technical support, I believe a salary in the range of $65,000 to $75,000 is reasonable.

    • Value of skills: My proficiency in troubl...

    • Answered by AI
    View 1 more answer

Interview Preparation Tips

Topics to prepare for CGS Technical Support Engineer interview:
  • Laptop Support
  • Computer Hardware
  • Electronics
Interview preparation tips for other job seekers - Request you to be polite and confident about yourself, Should be an expert in Communication skills

Skills evaluated in this interview

Customer Support Executive Interview Questions & Answers

CGS user image Abhi Jeremy

posted on 30 Mar 2023

Interview experience
1
Bad
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Not Selected

I appeared for an interview in Mar 2023.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - HR 

(2 Questions)

  • Q1. Self introduction with confidence
    • Add your answer
  • Q2. Tell me about networking IT support
  • Ans. 

    Networking IT support involves providing technical assistance to users with network-related issues.

    • Diagnosing and resolving network connectivity issues

    • Configuring network devices such as routers and switches

    • Monitoring network performance and identifying potential issues

    • Providing remote support to users

    • Collaborating with other IT professionals to maintain network security

    • Training users on network best practices

    • Staying u...

    • Answered by AI
    Add your answer
Round 3 - Technical 

(1 Question)

  • Q1. Answer the questions for customer
    • Add your answer
Round 4 - One-on-one 

(1 Question)

  • Q1. How do you handle the customer with high temper
    • Add your answer
Round 5 - HR 

(1 Question)

  • Q1. Follow the instructions give me
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Joining immediately offer letter
Work permit for your life

Skills evaluated in this interview

Technical Support Engineer Interview Questions & Answers

CGS user image Riya koley

posted on 25 Jan 2022

I applied via Naukri.com and was interviewed in Oct 2022. There were 4 interview rounds.

Interview Questionnaire 

3 Questions

  • Q1. Previous company experiences and about roles and responsibilities.
    • Add your answer
  • Q2. Salary discussion and some basic formalities for onboarding
    • Add your answer
  • Q3. What kind of basic problems are there in a laptop or a desktop? What are the parts available in a desktop? About os related issues or some networking related query.
  • Ans. 

    Basic problems in laptops/desktops, desktop parts, OS and networking issues.

    • Basic problems: slow performance, overheating, hardware failure, software issues

    • Desktop parts: motherboard, CPU, RAM, hard drive, power supply, graphics card

    • OS issues: installation, updates, compatibility, driver issues

    • Networking issues: connectivity, speed, security

    • Answered by AI
    Add your answer

Interview Preparation Tips

Topics to prepare for CGS Technical Support Engineer interview:
  • Device Drivers
  • Operating Systems
  • Computer Hardware
  • Network Engineering
Interview preparation tips for other job seekers - Enjoy the time and friendship you get inside organisation. Team leader and L2 are quite awesome but need to ask more query about process to learn new things for level up.

Skills evaluated in this interview

Customer Care Executive Interview Questions & Answers

CGS user image

posted on 12 Mar 2022

I applied via Naukri.com and was interviewed in Feb 2022. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - Aptitude Test 

Good

Round 3 - HR 

(4 Questions)

  • Q1. What are your salary expectations?
    • Add your answer
  • Q2. Tell me about yourself.
    • Add your answer
  • Q3. Why are you looking for a change?
    • Add your answer
  • Q4. Where do you see yourself in 5 years?
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - It was a great experience. Nice Interview by HR. Very well responsible.

Technical Support Engineer Interview Questions & Answers

CGS user image Anonymous

posted on 14 Mar 2022

I applied via Naukri.com and was interviewed in Sep 2021. There were 3 interview rounds.

Round 1 - Assignment 

In 1st round, they checked typing speed, customer handling skills, psychology test

Round 2 - Technical 

(2 Questions)

  • Q1. Just basic questions related to Hardware components
    • Add your answer
  • Q2. What are the hardware components
  • Ans. 

    Hardware components are physical parts of a computer system that can be seen and touched.

    • Central Processing Unit (CPU)

    • Random Access Memory (RAM)

    • Hard Disk Drive (HDD)

    • Solid State Drive (SSD)

    • Motherboard

    • Power Supply Unit (PSU)

    • Graphics Processing Unit (GPU)

    • Sound Card

    • Network Interface Card (NIC)

    • Optical Drive

    • Answered by AI
    Add your answer
Round 3 - HR 

(3 Questions)

  • Q1. What are your salary expectations?
    • Add your answer
  • Q2. Share details of your previous job.
    • Add your answer
  • Q3. Tell me about yourself.
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - They want communication skill and confidence to handle customer

Skills evaluated in this interview

More about working at Primus Global Technologies

Primus Global Technologies Interview FAQs

How many rounds are there in Primus Global Technologies Technical Support Executive interview?
Primus Global Technologies interview process usually has 2 rounds. The most common rounds in the Primus Global Technologies interview process are Resume Shortlist and HR.

Tell us how to improve this page.

Primus Global Technologies Interviews By Designations

Interview Questions for Popular Designations

Interview Questions from Similar Companies

Zebra Technologies Interview Questions
3.9
 • 26 Interviews
CGS Interview Questions
3.5
 • 25 Interviews
Pitney Bowes Interview Questions
3.7
 • 21 Interviews
American Megatrends Interview Questions
3.5
 • 18 Interviews
Advanced Computer Software Group Interview Questions
3.6
 • 12 Interviews
Billennium Interview Questions
4.2
 • 12 Interviews
BlackBerry Interview Questions
3.9
 • 11 Interviews
Solera Interview Questions
3.1
 • 11 Interviews
Ricoh Interview Questions
3.8
 • 9 Interviews
Tricentis India Interview Questions
3.3
 • 9 Interviews
View all
Primus Global Technologies Salaries in India
Information Technology Recruiter
179 salaries
unlock blur

₹1 L/yr - ₹5.5 L/yr

Senior Software Engineer
101 salaries
unlock blur

₹5.6 L/yr - ₹22 L/yr

Associate Talent Acquisition
99 salaries
unlock blur

₹1.7 L/yr - ₹4 L/yr

Software Engineer
84 salaries
unlock blur

₹4 L/yr - ₹12.1 L/yr

HR Recruiter
68 salaries
unlock blur

₹1.1 L/yr - ₹4 L/yr

Explore more salaries
Compare Primus Global Technologies with

Pitney Bowes

3.7
Compare

Ricoh

3.8
Compare

Parsons International

4.3
Compare

CGS

3.5
Compare
Popular Calculators
Are you paid fairly?
Monthly In-hand Salary Calculator
Gratuity Calculator
HRA Calculator
Salary Hike Calculator
Did you find this page helpful?
Yes No
write
Share an Interview