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Primus Global Technologies Technical Support Executive Interview Questions and Answers

Updated 6 Dec 2022

Primus Global Technologies Technical Support Executive Interview Experiences

1 interview found

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - HR 

(2 Questions)

  • Q1. What about yourself?
  • Q2. What is yours high qualification?

Interview Preparation Tips

Interview preparation tips for other job seekers - No advice..only to opportunity for me. Please job seekers give me chance...to proof myself.

Interview questions from similar companies

Interview experience
5
Excellent
Difficulty level
Hard
Process Duration
Less than 2 weeks
Result
-
Round 1 - Aptitude Test 

Grammer and phrasal verb communication is must for completing this stage

Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Referral and was interviewed before Oct 2022. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - HR 

(2 Questions)

  • Q1. Self details and experience.
  • Q2. Regarding experience and technical questions for OS
Round 3 - One-on-one 

(2 Questions)

  • Q1. Final face to face with manager round.
  • Q2. * Technical questions regarding OS. * Troubleshooting steps. * software installation.

Interview Preparation Tips

Topics to prepare for CGS Technical Support Executive interview:
  • Operating Systems
  • Troubleshooting
  • Hardware Troubleshooting
Interview experience
1
Bad
Difficulty level
Moderate
Process Duration
6-8 weeks
Result
Selected Selected

I applied via LinkedIn and was interviewed in May 2023. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Don’t add your photo or details such as gender, age, and address in your resume. These details do not add any value.
View all tips
Round 2 - HR 

(1 Question)

  • Q1. General Discussion
Round 3 - Technical 

(1 Question)

  • Q1. Past experience related questions
Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
2-4 weeks
Result
Selected Selected

I applied via Indeed and was interviewed in Feb 2024. There were 2 interview rounds.

Round 1 - Assignment 

English test easy and fine

Round 2 - One-on-one 

(2 Questions)

  • Q1. Demo of chat process
  • Q2. Demo chat with client
Interview experience
4
Good
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
No response

I applied via LinkedIn and was interviewed in Mar 2024. There was 1 interview round.

Round 1 - teams 

(1 Question)

  • Q1. Past experiences

Interview Preparation Tips

Interview preparation tips for other job seekers - prepare text in advence

I applied via LinkedIn and was interviewed in Nov 2021. There were 3 interview rounds.

Round 1 - One-on-one 

(1 Question)

  • Q1. Previous company's job role
Round 2 - Technical 

(1 Question)

  • Q1. Technical in depth questions
Round 3 - About the company you are going 

(1 Question)

  • Q1. Taken by Company's Director

Interview Preparation Tips

Interview preparation tips for other job seekers - Keep searching for your desire job and never give up.
Interview experience
5
Excellent
Difficulty level
Hard
Process Duration
Less than 2 weeks
Result
-
Round 1 - Aptitude Test 

Grammer and phrasal verb communication is must for completing this stage

Interview experience
1
Bad
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Not Selected

I was interviewed in Mar 2023.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Properly align and format text in your resume. A recruiter will have to spend more time reading poorly aligned text, leading to high chances of rejection.
View all tips
Round 2 - HR 

(2 Questions)

  • Q1. Self introduction with confidence
  • Q2. Tell me about networking IT support
  • Ans. 

    Networking IT support involves providing technical assistance to users with network-related issues.

    • Diagnosing and resolving network connectivity issues

    • Configuring network devices such as routers and switches

    • Monitoring network performance and identifying potential issues

    • Providing remote support to users

    • Collaborating with other IT professionals to maintain network security

    • Training users on network best practices

    • Staying u...

  • Answered by AI
Round 3 - Technical 

(1 Question)

  • Q1. Answer the questions for customer
Round 4 - One-on-one 

(1 Question)

  • Q1. How do you handle the customer with high temper
Round 5 - HR 

(1 Question)

  • Q1. Follow the instructions give me

Interview Preparation Tips

Interview preparation tips for other job seekers - Joining immediately offer letter
Work permit for your life

Skills evaluated in this interview

Interview experience
4
Good
Difficulty level
Moderate
Process Duration
2-4 weeks
Result
Selected Selected

I applied via Naukri.com and was interviewed before Oct 2023. There were 2 interview rounds.

Round 1 - Versant test 

(1 Question)

  • Q1. Introduce yourself
  • Ans. 

    I am a dedicated and experienced Customer Support Executive with a strong background in resolving customer issues and providing exceptional service.

    • Over 5 years of experience in customer support roles

    • Skilled in resolving customer complaints and issues in a timely manner

    • Excellent communication and problem-solving skills

    • Proficient in using CRM software and ticketing systems

    • Received multiple awards for outstanding custome

  • Answered by AI
Round 2 - Technical 

(1 Question)

  • Q1. What is hosting?
  • Ans. 

    Hosting is a service that allows individuals and organizations to make their website accessible via the World Wide Web.

    • Hosting involves storing website files on a server that is connected to the internet.

    • There are different types of hosting such as shared hosting, VPS hosting, and dedicated hosting.

    • Hosting providers offer services like domain registration, email hosting, and website building tools.

    • Examples of hosting p...

  • Answered by AI

Skills evaluated in this interview

Primus Global Technologies Interview FAQs

How many rounds are there in Primus Global Technologies Technical Support Executive interview?
Primus Global Technologies interview process usually has 2 rounds. The most common rounds in the Primus Global Technologies interview process are Resume Shortlist and HR.

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