EXL Service Interview Questions, Process, and Tips

Q1. What type account
Ans. 
The type of account refers to the classification of accounts based on their nature and purpose.
• There are five main types of accounts: assets, liabilities, equity, revenue, and expenses.

• Assets are resources owned by the company, such as cash, inventory, and equipment.

• Liabilities are obligations owed by the company, such as loans and accounts payable.

• Equity represents the owner's stake in the business.

• Revenue is the inco...read more
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Q2. What is bank reconciliation
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Bank reconciliation is the process of comparing and matching the balances in a company's accounting records with the balances on its bank statement.
• Bank reconciliation helps ensure that all transactions are recorded accurately in the company's books.

• It involves comparing the company's records of its bank account with the bank statement to identify any discrepancies.

• Common reasons for discrepancies include outstanding c...read more
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Q3. Any five tangible Assets
Ans. 
Tangible assets are physical assets that can be seen and touched.
• Real estate

• Machinery

• Vehicles

• Inventory

• Furniture and fixtures
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Q4. What is current Assets
Ans. 
Current assets are assets that are expected to be converted into cash or used up within one year.
• Includes cash, accounts receivable, inventory, and prepaid expenses

• Listed on the balance sheet under assets

• Helps determine a company's liquidity and ability to pay off short-term obligations
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Q5. Gold rule of Accounting
Ans. 
The gold rule of accounting states that debits must equal credits in every financial transaction.
• Debits must always equal credits in accounting entries

• It is the foundation of double-entry accounting

• Helps ensure accuracy and balance in financial records
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Basic Journal entries and accounting concepts.

Q1. Post Journal entry
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Q2. Difference in concepts
Ans. 
Difference between concepts
• Concepts are abstract ideas while differences are distinctions between two or more things

• Concepts are generalizations while differences are specific details

• Examples: Concept of love vs. differences in love languages
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Q3. Profile related questions
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Q1. Accounting entries
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Q2. Case situations
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They asked various questions on guestimates and few SQL Questions

Q1. They asked questions on spark, SQL and Python
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Q2. They asked questions on ADF as well
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Q1. They majorly focused on PySpark and ADF in this round
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Q2. They focused on the project also in this round
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Q1. They focused on managerial-related questions in this round
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After your clearing first round they will provide you SHL assessment link. You have to complete within the time. It have 5 sections namely English Grammar, Reasoning, Maths, Assay writing, Typing test. Very easy level questions.

Q1. Tell me about yourself?
Ans. 
Experienced Senior Executive Operations with a proven track record of optimizing processes and driving efficiency.
• Over 10 years of experience in operations management

• Successfully implemented cost-saving measures resulting in a 20% increase in profitability

• Led cross-functional teams to streamline workflows and improve productivity

• Strong background in strategic planning and project management
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Q2. Give me brief about your job role
Ans. 
Overseeing daily operations, managing staff, ensuring efficiency and productivity.
• Managing and coordinating daily operations

• Supervising staff and ensuring they meet performance goals

• Implementing strategies to improve efficiency and productivity

• Monitoring and analyzing operational metrics

• Collaborating with other departments to achieve organizational goals
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Q3. Willing to work in night shift?
Ans. 
Yes, I am willing to work in night shifts as required for the role.
• I am flexible with my working hours and understand the demands of the role.

• I have previous experience working night shifts and can adapt to the schedule.

• I prioritize the job requirements over personal preferences for working hours.
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Q4. Are you servicing notice period & what is your last working day?
Ans. 
Yes, I am currently serving my notice period which ends on [last working day].
• Yes, I am serving my notice period.

• My last working day is [date].
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Q5. Very easy questions asked by HR. Be confident and provide real information.
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Q1. Introduce yourself?
Ans. 
Experienced Senior Executive Operations with a proven track record of optimizing processes and driving efficiency.
• Over 10 years of experience in operations management

• Successfully implemented cost-saving initiatives resulting in 20% reduction in expenses

• Led cross-functional teams to streamline workflow and improve productivity
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Q2. What is your last job role?
Ans. 
I was the Director of Operations at a multinational technology company.
• Led a team of 50+ employees in managing day-to-day operations

• Implemented efficiency strategies to streamline processes and reduce costs

• Collaborated with cross-functional teams to ensure smooth operations

• Developed and monitored key performance indicators to track progress

• Managed vendor relationships and negotiated contracts
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Q3. Why you left your company?
Ans. 
Seeking new challenges and opportunities for growth.
• Desire for career advancement

• Limited opportunities for growth in previous company

• Seeking new challenges and experiences
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Q4. Why you want to join EXL?
Ans. 
I want to join EXL because of its reputation for innovation and growth in the industry.
• Excited about the opportunity to work for a company known for its innovative solutions

• Impressed by EXL's track record of growth and success in the industry

• Looking forward to contributing my skills and experience to a dynamic and forward-thinking organization
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Q5. Why should we hire you?
Ans. 
I have a proven track record of successfully leading operations teams, improving efficiency, and driving results.
• Extensive experience in operations management

• Strong leadership skills

• Track record of improving efficiency and driving results

• Ability to strategize and implement effective operational plans
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Q6. If you get better opportunity elsewhere, do you left EXL?
Ans. 
I am committed to my current role at EXL and would only consider leaving if the new opportunity aligns with my career goals and values.
• I am dedicated to my current role at EXL and would only consider leaving if the new opportunity offers significant growth potential.

• I would carefully evaluate the new opportunity to ensure it aligns with my career goals and values before making a decision.

• If the new opportunity provides...read more
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Q7. What is your last CTC & your expected CTC?
Ans. 
My last CTC was $150,000 and my expected CTC is $180,000.
• Last CTC: $150,000

• Expected CTC: $180,000
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Q8. If we hire you, in how many days you can join us?
Ans. 
I can join within 2 weeks of receiving the offer.
• I will need to provide a 2-week notice to my current employer.

• I may need some time to relocate if the position is in a different city.

• I will need to finalize any pending projects before leaving my current job.
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Q1. How do you feel basis your experience you would fit to this role?
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Q2. Tell us about your past experience
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Q3. Some Technical accounting questions were asked my personal experience
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Q4. Who all are there in your family
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Q5. How comfortable are you with commuting to Noida
Ans. 
I am very comfortable with commuting to Noida.
• I have been commuting to Noida for the past 5 years and am familiar with the routes.

• I am open to using public transportation or driving my own vehicle for the commute.

• I have researched the commute times and am prepared for any potential delays.
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Q1. Python string is changable or not
Ans. 
Python strings are immutable, meaning they cannot be changed once created.
• Python strings are immutable, so any operation that appears to modify a string actually creates a new string object.

• For example, when you use string concatenation or slicing, a new string is created instead of modifying the original string.

• To modify a string in Python, you would need to create a new string with the desired changes.
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Q2. Sql window function ?
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Q3. Difference between having and where cause
Ans. 
HAVING is used with GROUP BY to filter groups, WHERE is used to filter rows
• HAVING is used with GROUP BY clause to filter the groups based on aggregate functions

• WHERE is used to filter rows based on conditions

• HAVING is applied after the GROUP BY clause, WHERE is applied before

• HAVING can only be used with SELECT statement that contains a GROUP BY clause

• Example: SELECT department, AVG(salary) FROM employees GROUP BY depar...read more
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Q4. Sql union and union all
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Q5. Python using remove duplicate value
Ans. 
Use Python's set() function to remove duplicate values from an array of strings.
• Convert the array to a set to automatically remove duplicates

• Convert the set back to a list if needed
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Q1. About salary and how many years of experience.
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Q1. SQL, pyspark, python
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Q2. Medallion arctiicture
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Q1. Basics scenario based questions
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Q1. Sallery discussion.
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