EXL Service Interview Questions, Process, and Tips

Q1. About scrum, product backlog, requirement handling
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Q2. Some scenario based questions- if manager is planning the sprint and there is no scrum master in organization, how do you as BA make sure that product quality is not compromised.
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Q1. Ask questions related to CSS, Javascript, React, Node and Cloud stuff
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Q1. I/p 1 o.p 1 1,2 1,2,3 Using ab initio
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Q2. Inner Join , left distinct join , delete files grater than 30 days
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Q1. Tell me something about yourself
Ans. 
I am a dedicated and hardworking individual with a passion for customer service and communication.
• I have a background in customer service and have worked in call centers for the past 3 years.

• I am fluent in English and have excellent communication skills.

• I am a quick learner and adapt well to new environments and technologies.

• I am a team player and enjoy working collaboratively to achieve goals.

• I am detail-oriented and
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Q2. Any planned leave reauired in future
Ans. 
No planned leave required in the near future.
• No planned leave needed at the moment

• Fully committed to work and available for any required shifts

• Willing to adjust schedule if needed
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Speechx round with speaking and english skills to be tested upon

Q1. Why you are fit for the role
Ans. 
I have strong communication skills, experience in customer service, and a passion for helping others.
• I have excellent verbal and written communication skills

• I have previous experience in customer service roles

• I am empathetic and enjoy helping others resolve their issues
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Q2. What do you know abou EXL
Ans. 
EXL is a global company that provides business process solutions and analytics services.
• EXL stands for 'ExlService Holdings, Inc.'

• It is a leading operations management and analytics company.

• EXL offers services in areas such as finance and accounting, healthcare, insurance, and more.

• The company has offices in multiple countries including the United States, India, the Philippines, and Romania.
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Q1. Many types of questions
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Q2. Wha is your name
Ans. 
My name is John Smith.
• Full name is John Smith

• Common name

• Easy to remember
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Q3. Why you want come in our company
Ans. 
I am drawn to your company's innovative approach and strong reputation in the industry.
• Impressed by company's innovative approach

• Attracted to strong reputation in the industry

• Excited about potential growth opportunities

• Interested in working with talented team members
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Q4. What was your expectations
Ans. 
I expected a challenging and dynamic work environment where I can utilize my skills and grow professionally.
• Expected a challenging work environment

• Hoped for opportunities to utilize skills

• Desired professional growth

• Anticipated a dynamic workplace
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Q1. Rag pipeline related?
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Q2. Rag evaluation framework?
Ans. 
RAG evaluation framework is a method used to assess and categorize project risks based on their severity.
• RAG stands for Red, Amber, Green which represent high, medium, and low levels of risk respectively

• It helps in prioritizing risks and allocating resources accordingly

• Red indicates critical risks that require immediate attention and action

• Amber signifies risks that need monitoring and mitigation

• Green represents risks ...read more
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Q1. Chunking strategy?
Ans. 
Chunking strategy involves breaking down a large piece of information into smaller, more manageable chunks.
• Chunking helps in improving memory retention by organizing information into meaningful groups.

• It is commonly used in data processing to divide large datasets into smaller subsets for easier analysis.

• For example, in natural language processing, chunking is used to identify and group together words or phrases based
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Q2. Vector indexing?
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