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EXL Service Lead Assistant Operations Manager Interview Questions and Answers

Updated 21 Feb 2025

EXL Service Lead Assistant Operations Manager Interview Experiences

3 interviews found

Interview experience
1
Bad
Difficulty level
Moderate
Process Duration
4-6 weeks
Result
Selected Selected

I was interviewed in Jan 2025.

Round 1 - HR 

(1 Question)

  • Q1. About previous experience
Round 2 - Assignment 

About previous experience assignments

Round 3 - One-on-one 

(2 Questions)

  • Q1. About previous experience
  • Q2. Experience abut old company
Round 4 - One-on-one 

(1 Question)

  • Q1. About previous experience
Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
-
Round 1 - One-on-one 

(2 Questions)

  • Q1. Process management
  • Q2. Shrinkage, Attrition, team management, transition management
Round 2 - Case Study 

Quality improvement, Handling escalation, wfm, FTE calculation

Lead Assistant Operations Manager Interview Questions Asked at Other Companies

asked in EXL Service
Q1. Implementation of FCCS application.
asked in EXL Service
Q2. Flow and structure of EPM
asked in EXL Service
Q3. Workflow of PBCS application.
Interview experience
3
Average
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Approached by Company and was interviewed before Jul 2023. There were 3 interview rounds.

Round 1 - Technical 

(2 Questions)

  • Q1. Workflow of PBCS application.
  • Ans. 

    PBCS application is a cloud-based planning and budgeting tool used for financial forecasting and analysis.

    • PBCS stands for Planning and Budgeting Cloud Service

    • It allows users to create and manage budgets, forecasts, and reports

    • Users can collaborate on planning processes in real-time

    • PBCS integrates with other Oracle Cloud applications for seamless data flow

    • Users can access PBCS through a web browser or mobile app

  • Answered by AI
  • Q2. Implementation of FCCS application.
  • Ans. 

    Implementation of FCCS application involves planning, configuration, testing, and training.

    • Plan the implementation process including timeline, resources, and goals

    • Configure the FCCS application based on the organization's financial structure and reporting requirements

    • Test the application thoroughly to ensure accuracy and functionality

    • Provide training to users on how to effectively use the FCCS application

    • Monitor and ev...

  • Answered by AI
Round 2 - One-on-one 

(2 Questions)

  • Q1. Flow and structure of EPM
  • Ans. 

    EPM stands for Enterprise Performance Management, which involves the processes, methodologies, metrics, and systems used to monitor and manage the business performance of an organization.

    • EPM helps organizations align their strategies with their objectives and monitor their progress towards achieving those objectives.

    • It involves financial planning, budgeting, forecasting, and reporting to improve decision-making and per...

  • Answered by AI
  • Q2. Accounting related questions were asked
Round 3 - HR 

(1 Question)

  • Q1. What are your expectations
  • Ans. 

    I expect a challenging role with opportunities for growth and development.

    • Opportunities for advancement within the company

    • Clear communication and expectations from management

    • Supportive team environment

    • Training and development opportunities

    • Competitive salary and benefits package

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - Do proper R&D about EXL and the applications you are working on and then go for the interview.

Skills evaluated in this interview

Interview questions from similar companies

Interview Questionnaire 

1 Question

  • Q1. Technical experience

Interview Preparation Tips

Round: Test
Experience: Aptitude and reasoning

Interview Questionnaire 

2 Questions

  • Q1. Tell us about your yourself? Requirements of your job?
  • Ans. 

    I am a dedicated and experienced professional with strong leadership skills and a passion for driving team success.

    • Experience in managing teams and achieving targets

    • Strong communication and interpersonal skills

    • Ability to analyze data and make strategic decisions

    • Knowledge of industry trends and best practices

    • Proven track record of problem-solving and conflict resolution

  • Answered by AI
  • Q2. What is the best you can do for us?
  • Ans. 

    I can bring strong leadership skills, strategic thinking, and a proven track record of driving results to the team.

    • Demonstrate my ability to lead and motivate a team towards achieving goals

    • Utilize my strategic thinking to identify opportunities for growth and improvement

    • Leverage my past successes in driving results and exceeding targets

  • Answered by AI

I applied via Naukri.com and was interviewed in Nov 2017. There were 4 interview rounds.

Interview Questionnaire 

1 Question

  • Q1. How much is the length of all India roads
  • Ans. 

    The length of all India roads is approximately 5.5 million kilometers.

    • The total length of all India roads is estimated to be around 5.5 million kilometers.

    • India has one of the largest road networks in the world.

    • The road network in India includes national highways, state highways, district roads, and village roads.

    • The length of national highways alone is over 100,000 kilometers.

    • The road infrastructure plays a crucial ro...

  • Answered by AI

Interview Preparation Tips

Round: Resume Shortlist
Experience: Experience

General Tips: Be specific and attentive
Skills: Analytical Skills, Leadership
Duration: <1 week

I applied via Naukri.com and was interviewed before May 2021. There were 3 interview rounds.

Round 1 - HR 

(1 Question)

  • Q1. Basic information - Go through your resume
Round 2 - One-on-one 

(1 Question)

  • Q1. Last job experience and in depth knowledge about what we did i last organization
Round 3 - One-on-one 

(1 Question)

  • Q1. Senior manager round

Interview Preparation Tips

Interview preparation tips for other job seekers - Go prepared, be polite and honest. Never lie or add something in your resume that yout don't know

I applied via Recruitment Consultant and was interviewed before Mar 2020. There were 5 interview rounds.

Interview Questionnaire 

1 Question

  • Q1. Ratio analysis, credit analysis , case study

Interview Preparation Tips

Interview preparation tips for other job seekers - Just be prepare with finance and accounting basics, credit analysis

Interview Questionnaire 

2 Questions

  • Q1. Accounting question asked
  • Q2. Answer has been given accordingly

Interview Preparation Tips

Interview preparation tips for other job seekers - It was an average interview. If you have good experience of MNC culture and you have short notice period of your existing company then they can hire you.

I applied via Naukri.com and was interviewed before Jul 2021. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all Resume tips
Round 2 - One-on-one 

(1 Question)

  • Q1. About role in previous company

Interview Preparation Tips

Interview preparation tips for other job seekers - Be confident in the interview, read job profile carefully before interview
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EXL Service Interview FAQs

How many rounds are there in EXL Service Lead Assistant Operations Manager interview?
EXL Service interview process usually has 3 rounds. The most common rounds in the EXL Service interview process are One-on-one Round, HR and Assignment.
What are the top questions asked in EXL Service Lead Assistant Operations Manager interview?

Some of the top questions asked at the EXL Service Lead Assistant Operations Manager interview -

  1. Implementation of FCCS applicati...read more
  2. Workflow of PBCS applicati...read more
  3. Flow and structure of ...read more

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EXL Service Lead Assistant Operations Manager Interview Process

based on 3 interviews

Interview experience

3
  
Average
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EXL Service Lead Assistant Operations Manager Salary
based on 154 salaries
₹5.8 L/yr - ₹14 L/yr
5% more than the average Lead Assistant Operations Manager Salary in India
View more details

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based on 25 reviews

4.2/5

Rating in categories

3.6

Skill development

4.0

Work-life balance

3.7

Salary

4.1

Job security

3.7

Company culture

3.4

Promotions

3.6

Work satisfaction

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