EXL Service Interview Questions, Process, and Tips

Normal aptitude questions

Q1. Sql queries were asked based on joins
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Q1. Tell me about yourself
Ans. 
I am a highly motivated and detail-oriented individual with a strong background in processing and executive tasks.
• Over 5 years of experience in processing and executive roles

• Proficient in handling large volumes of data and ensuring accuracy

• Strong organizational and time management skills

• Excellent communication and problem-solving abilities

• Led a team to successfully streamline processing procedures, resulting in a 20% i
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Q1. Explain O2c cycle
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O2c cycle refers to the order to cash cycle in which a company receives an order from a customer and completes the cash collection process.
• O2c cycle starts with receiving an order from a customer.

• The order is processed, fulfilled, and shipped to the customer.

• Invoice is generated and sent to the customer.

• Payment is received from the customer and recorded in the company's accounts.

• Example: Customer places an order for a ...read more
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Q1. Tell me about your self
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Q2. How much you salary expected
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Q3. Are you ready for night
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Q4. Work from home not available
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Q5. No festival leave
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Q1. How good are you with SQL?
Ans. 
I am proficient in SQL and have experience writing complex queries for database management and reporting purposes.
• Proficient in writing SQL queries for data retrieval, manipulation, and reporting

• Experience with complex joins, subqueries, and stored procedures

• Familiarity with database management systems such as MySQL, SQL Server, and Oracle

• Ability to optimize queries for performance and efficiency
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Q2. What are the P&L metrics of credit card?
Ans. 
P&L metrics of credit card include revenue, expenses, and profit generated from credit card operations.
• Revenue: Total income generated from credit card fees, interest charges, and other sources.

• Expenses: Costs associated with credit card operations, such as marketing, customer service, and technology.

• Profit: The difference between revenue and expenses, indicating the financial performance of the credit card business.

• Ex...read more
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Q1. Tell us about yourself?
Ans. 
Experienced project manager with a background in IT and a proven track record of delivering successful projects on time and within budget.
• Over 5 years of experience managing IT projects

• Strong leadership and communication skills

• Proficient in project management tools such as Jira and Microsoft Project

• Successfully led a team to implement a new CRM system, resulting in a 20% increase in sales
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Q2. What are your 5 year plans,
Ans. 
To become a certified Project Management Professional (PMP) and lead successful projects in a reputable organization.
• Obtain PMP certification within the next 2 years

• Lead at least 3 major projects to successful completion

• Develop strong leadership and communication skills

• Expand network within the project management community

• Seek opportunities for professional growth and advancement
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