EXL Service Assistant Data Scientist Manager Interview Questions and Answers

Q1. Introduction and knowledge test on Quality aspects
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Q2. People handling techniques
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Q1. Escalation handling
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Q2. Expectation from the role
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To effectively manage a team, drive performance, achieve targets, and contribute to the overall success of the organization.
• Lead and motivate team members to meet and exceed goals

• Develop and implement strategies to improve team performance

• Ensure smooth operations and efficient workflow

• Provide guidance and support to team members

• Collaborate with other departments to achieve organizational objectives
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Q1. Basic accounting questions
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Q2. Asked the previous experience
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Q1. Share details of your previous job.
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Q2. What are your salary expectations?
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Q3. What is your family background?
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My family background is diverse and has shaped me into a well-rounded individual.
• My parents come from different cultural backgrounds, which has exposed me to different traditions and perspectives.

• I have siblings who have pursued various career paths, which has taught me the value of individuality and following one's passion.

• My extended family is spread across different countries, allowing me to appreciate different cul...read more
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Q4. Why are you looking for a change?
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Q5. What are your strengths and weaknesses?
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Q6. Tell me about yourself.
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Q1. Introduction about previous work
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I have 5 years of experience in retail management, overseeing daily operations and leading a team.
• Managed a team of 15 employees, delegating tasks and ensuring smooth workflow

• Implemented new sales strategies that resulted in a 10% increase in revenue

• Handled customer complaints and resolved issues to maintain customer satisfaction

• Trained new employees on company policies and procedures

• Collaborated with upper management ...read more
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Q2. Situation based questions how will we tackle the situation
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Q3. What are the new changes would like to bring to this organisation
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I would like to bring new changes to improve employee engagement and streamline communication.
• Implement regular team-building activities to foster a positive work environment

• Introduce a digital communication platform to enhance collaboration and information sharing

• Establish a mentorship program to support professional growth and development

• Enhance performance evaluation processes to provide constructive feedback and re...read more
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Q4. What are my KRAs in the organisation
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The Key Result Areas (KRAs) for an Assistant Manager in the organization include overseeing team performance, managing operations, and achieving targets.
• Oversee team performance and provide guidance and support to team members

• Manage day-to-day operations and ensure smooth functioning of the department

• Set and achieve targets and goals, both individual and team-based

• Monitor and analyze key performance indicators (KPIs) t...read more
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Q5. How to improve quality and production
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Improving quality and production requires a focus on process optimization and employee training.
• Identify areas of inefficiency and implement process improvements

• Invest in employee training and development to improve skills and knowledge

• Regularly review and analyze production data to identify areas for improvement

• Implement quality control measures to ensure consistent output

• Encourage employee feedback and suggestions fo...read more
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Q6. How to handle attrition and shrinkage
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Q1. Situation based questions on quality
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Q2. What is capacity planning in detail
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Capacity planning is the process of determining the production capacity needed by an organization to meet changing demands for its products.
• It involves forecasting future demand and determining the resources needed to meet that demand

• It helps in optimizing the utilization of resources and reducing costs

• It involves analyzing historical data, market trends, and customer behavior to make informed decisions

• It helps in iden...read more
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Q3. How to handle attitude behaviour people
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Handling attitude behavior people involves active listening, empathy, setting clear expectations, and addressing issues promptly.
• Practice active listening to understand their concerns and frustrations.

• Show empathy and try to put yourself in their shoes.

• Set clear expectations and communicate them effectively.

• Address any issues promptly and provide constructive feedback.

• Offer support and resources to help them improve th...read more
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Q4. What are the leadership skills with examples
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Q5. What best you can make difference in the organisation
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I can make a difference in the organization by implementing effective strategies, fostering teamwork, and improving productivity.
• Implementing effective strategies to achieve organizational goals

• Fostering teamwork and collaboration among team members

• Improving productivity through process optimization and performance management

• Identifying and resolving issues or bottlenecks in operations

• Developing and implementing traini...read more
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Q1. Professional experience, they don't require talent people only machines required for them
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It was fine, not very difficult

Was detailed. I was asked to prepare a ppt for RFP.

Q1. Why did i choose a particular method for my project timekines
Ans. 
I chose a particular method for my project timelines based on its proven effectiveness and alignment with project goals.
• I selected the method because it had been successfully used in similar projects before

• The method was recommended by industry experts as best practice

• The method allowed for clear tracking of progress and milestones

• The method was cost-effective and efficient for the project's scope
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Q2. MVP timelines in the larger project schedule
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Q1. Agile and waterfall difference
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Agile is iterative and flexible, while waterfall is sequential and rigid.
• Agile involves breaking projects into smaller tasks and adapting to changes quickly.

• Waterfall follows a linear approach with distinct phases like planning, design, development, testing, and deployment.

• Agile is more suitable for projects with evolving requirements, while waterfall is better for projects with fixed requirements.

• Agile promotes collab...read more
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Q1. Key business risks in recent project
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Q1. Tell me something about yourself?
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Q2. How can you add value to the team ?
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Q1. Regarding Ind AS 116 standard and accrual entries accounting.
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Q1. IFRS standard questiind and overall experience discussion.
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