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based on 6.8k Reviews

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EXL Service Interview Questions, Process, and Tips

Updated 20 Jan 2025

Top EXL Service Interview Questions and Answers

View all 340 questions

EXL Service Interview Experiences

Popular Designations

724 interviews found

I applied via Walk-in and was interviewed in Jul 2022. There were 2 interview rounds.

Round 1 - HR 

(2 Questions)

  • Q1. Introduce yourself ?
  • Q2. What was your last ctc?
Round 2 - One-on-one 

(3 Questions)

  • Q1. Tell me about yourself?
  • Q2. Why you left your last job?
  • Q3. Why you didn't try for ijp?

Interview Preparation Tips

Topics to prepare for EXL Service Customer Support Executive interview:
  • Communication Skills
Interview preparation tips for other job seekers - If you have alot of time to waste please go there. Very bad interview experience. They made us wait for 2 days .First day they made us wait for the entire day and then had the first round just introduce yourself and that interview took place in front of everyone sitting there. Totally unprofessional. They called us for the 2nd round on the 2nd day at 3pm and made us wait till 7 and then had the interview and still haven't got any reply if selected or not . They don't really care about the people coming there for interview so have alot of time to waste there.

Customer Support Executive Interview Questions asked at other Companies

Q1. Understanding customer problems,whT i know about BPO nd how they work,how i will handle a difficult nd angry customer,i can satisfied my client.
View answer (20)
Interview experience
4
Good
Difficulty level
Moderate
Process Duration
More than 8 weeks
Result
Selected Selected

I applied via Referral and was interviewed before Aug 2023. There were 2 interview rounds.

Round 1 - Technical 

(2 Questions)

  • Q1. Multiple questions about Java
  • Q2. Layers in and application
  • Ans. 

    Layers in an application refer to the different components or levels of software architecture that work together to provide functionality.

    • Layers help to organize code and separate concerns, making it easier to maintain and scale the application.

    • Common layers in an application include presentation layer, business logic layer, and data access layer.

    • Each layer has a specific responsibility and interacts with other layers ...

  • Answered by AI
Round 2 - HR 

(2 Questions)

  • Q1. Reason to go from BTech to business analytics
  • Ans. 

    Transition from technical to analytical role for broader career opportunities and interest in data-driven decision making.

    • Interest in leveraging technical skills for data analysis and problem-solving

    • Desire for broader career opportunities beyond traditional engineering roles

    • Passion for data-driven decision making and business strategy

    • Recognizing the growing demand for analytics professionals in various industries

  • Answered by AI
  • Q2. Questions on interpersonal skills

Skills evaluated in this interview

Associate Business Analyst Interview Questions asked at other Companies

Q1. problem identification - how to reduce per delivery cost from Rs. 75 (hypothetical value).
View answer (1)
Interview experience
5
Excellent
Difficulty level
-
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Naukri.com and was interviewed before Sep 2023. There were 2 interview rounds.

Round 1 - One-on-one 

(2 Questions)

  • Q1. About your self
  • Q2. Your worked experience
  • Ans. 

    I have over 10 years of experience in operations management, including leading teams, optimizing processes, and implementing efficiency improvements.

    • Led a team of 50 employees in a manufacturing plant, increasing productivity by 20%

    • Implemented a new inventory management system that reduced costs by 15%

    • Streamlined production processes resulting in a 30% decrease in lead times

  • Answered by AI
Round 2 - Aptitude Test 

Write essay and objectives questions

Interview Preparation Tips

Interview preparation tips for other job seekers - Good communication skills

Operations Executive Interview Questions asked at other Companies

Q1. What is the electric current? How is works ?
View answer (29)
Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
-

I was interviewed before Sep 2023.

Round 1 - Technical 

(2 Questions)

  • Q1. Journal entries related to P2P
  • Q2. What is Accounts Payable
  • Ans. 

    Accounts Payable is the amount of money a company owes to its suppliers or vendors for goods or services purchased on credit.

    • Accounts Payable is a liability on the balance sheet

    • It represents the company's obligation to pay off short-term debts to suppliers

    • It includes invoices, bills, and other documents from suppliers

    • Accounts Payable is typically paid within a certain period, often 30, 60, or 90 days

  • Answered by AI

Top EXL Service Accounts Payable Associate Interview Questions and Answers

Q1. What is the account? The system of recording and sumerizing business and financial transactions and analyzing, verifying and reporting the results.
View answer (1)

Accounts Payable Associate Interview Questions asked at other Companies

Q1. Bank reconciliation and what is process of profit and loss account
View answer (6)

EXL Service interview questions for popular designations

 Business Analyst

 (70)

 Consultant

 (53)

 Executive

 (37)

 Assistant Manager

 (33)

 Senior Associate

 (30)

 Senior Executive

 (26)

 Data Analyst

 (24)

 Associate

 (20)

Interview experience
4
Good
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Company Website and was interviewed before Jul 2023. There were 3 interview rounds.

Round 1 - Technical 

(2 Questions)

  • Q1. Questions related to Machine Learning
  • Q2. Questions related to statistics
Round 2 - Case Study 

Asked to solve a case study involving number crunching and also asked ML concepts and stats

Round 3 - HR 

(2 Questions)

  • Q1. General Behavioural questions were asked
  • Q2. Scenario questions to judge the personality

Get interview-ready with Top EXL Service Interview Questions

Interview experience
3
Average
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Recruitment Consulltant and was interviewed before Dec 2023. There were 2 interview rounds.

Round 1 - Aptitude Test 

Aptitude test in includes English, reasoning, maths.

Round 2 - HR 

(1 Question)

  • Q1. Tell me about yourself ?
  • Ans. 

    Experienced processing executive with a strong background in managing operations and optimizing workflow.

    • Over 5 years of experience in processing and operations management

    • Skilled in streamlining processes to improve efficiency

    • Proven track record of meeting deadlines and exceeding targets

    • Strong leadership and communication skills

    • Proficient in using data analysis tools to identify areas for improvement

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - The company is good for the freshers.

Processing Executive Interview Questions asked at other Companies

Q1. What is meant by quality and brief explanation of it with an example?
View answer (62)

Jobs at EXL Service

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Associate Interview Questions & Answers

user image Anonymous

posted on 5 Oct 2022

I applied via Walk-in

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - Aptitude Test 

Basic knowledge testing questions

Round 3 - One-on-one 

(2 Questions)

  • Q1. Tell me about yourself
  • Q2. Describe recent travelling experience

Interview Preparation Tips

Interview preparation tips for other job seekers - Exl mainly focus in interview is good communication skill.

Associate Interview Questions asked at other Companies

Q1. What is mean of TTR & why required for powder coating process ?
View answer (17)
Interview experience
5
Excellent
Difficulty level
Hard
Process Duration
Less than 2 weeks
Result
No response

I was interviewed in Feb 2023.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Don’t add your photo or details such as gender, age, and address in your resume. These details do not add any value.
View all tips
Round 2 - HR 

(2 Questions)

  • Q1. Self introduction and about qualifications
  • Q2. About my self and about qualifications and salary

Interview Preparation Tips

Interview preparation tips for other job seekers - Make your personality development and make carrier bright and be honest

Executive Accountant Interview Questions asked at other Companies

Q1. What is P2P cycle , 3 way match , and what will you do if Approvals are missing in case of Non PO Invoices.
View answer (4)

Senior Executive Interview Questions & Answers

user image Rohit Pandey

posted on 18 Aug 2023

Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Recruitment Consulltant and was interviewed before Aug 2022. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Properly align and format text in your resume. A recruiter will have to spend more time reading poorly aligned text, leading to high chances of rejection.
View all tips
Round 2 - HR 

(4 Questions)

  • Q1. Introduce yourself
  • Ans. 

    Experienced Senior Executive with a proven track record in leading teams and driving business growth.

    • Over 10 years of experience in senior leadership roles

    • Strong strategic planning and decision-making skills

    • Effective communicator and team motivator

    • Led a successful company-wide restructuring initiative resulting in 20% increase in profitability

  • Answered by AI
  • Q2. What is p2p explain
  • Ans. 

    P2P stands for peer-to-peer, a decentralized communication model where two or more parties interact directly with each other without the need for a central server.

    • P2P networks allow users to share resources such as files, bandwidth, or processing power directly with each other.

    • Popular examples of P2P networks include BitTorrent for file sharing and Bitcoin for cryptocurrency transactions.

    • P2P communication can be more s...

  • Answered by AI
  • Q3. How many types of po and example of No po
  • Ans. 

    There are two types of purchase orders: Standard PO and Blanket PO. An example of a No PO scenario is when a company makes a small, one-time purchase without a formal purchase order.

    • Standard PO: Used for one-time purchases of goods or services

    • Blanket PO: Used for recurring purchases over a period of time

    • Example of No PO: A company urgently needs to buy office supplies and the employee directly pays for them without goi

  • Answered by AI
  • Q4. EXPECTATION, NP, CURRENT CTC
Round 3 - Technical 

(2 Questions)

  • Q1. P2P CYCLe explanation
  • Ans. 

    P2P CYCLe stands for Procure-to-Pay Cycle, which is the process of obtaining and paying for goods or services.

    • P2P CYCLe involves requisitioning, purchasing, receiving, and paying for goods or services.

    • It starts with a purchase requisition, followed by supplier selection, purchase order creation, goods receipt, invoice verification, and payment processing.

    • Efficient P2P CYCLe helps in controlling costs, managing supplier...

  • Answered by AI
  • Q2. And ask different types of scenario related to AP

Skills evaluated in this interview

Senior Executive Interview Questions asked at other Companies

Q1. If oneday the men power is very less due to some problem and lode is more that day as a senior Exucative, how will u handle your team ?
View answer (55)

I applied via Company Website and was interviewed in Jul 2022. There were 5 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Double-check your resume for any spelling mistakes. The recruiter may consider spelling mistakes as careless behavior or poor communication skills.
View all tips
Round 2 - HR 

(1 Question)

  • Q1. Experience, Salary Expectations, Shift preference, location and communication
Round 3 - One-on-one 

(1 Question)

  • Q1. Mostly about experience and skills you have written on your resume which are relevant to the profile. Communication and Aptitude check.
Round 4 - Aptitude Test 

CEF test needs this to be given for English

Round 5 - Typing Test 

(1 Question)

  • Q1. Typing test that needs min 25 WPM with 95% accuracy

Interview Preparation Tips

Interview preparation tips for other job seekers - Be confident and dont fake skills as leadership is very skilled in EXL and will catch it easily. Don't write anything on resume which you are not aware of. Take time to answer but dont answer incorrect if you don't know. Lateral thinking and innovation in your thoughts will add value a lot.

EXL Service Interview FAQs

How many rounds are there in EXL Service interview?
EXL Service interview process usually has 2-3 rounds. The most common rounds in the EXL Service interview process are Technical, One-on-one Round and HR.
How to prepare for EXL Service interview?
Go through your CV in detail and study all the technologies mentioned in your CV. Prepare at least two technologies or languages in depth if you are appearing for a technical interview at EXL Service. The most common topics and skills that interviewers at EXL Service expect are SQL, Python, Excel, Accounting and Analytical.
What are the top questions asked in EXL Service interview?

Some of the top questions asked at the EXL Service interview -

  1. If I have 333 digits to number pages of a book, How many pages can I numbe...read more
  2. You have 20 red balls, 14 blue balls. You draw out balls, 2 at a time. If they ...read more
  3. You have 3 slices of bread, and a toaster. You can put in 2 slices of bread at ...read more
How long is the EXL Service interview process?

The duration of EXL Service interview process can vary, but typically it takes about less than 2 weeks to complete.

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EXL Service Interview Process

based on 273 interviews in last 1 year

Interview experience

4
  
Good
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EXL Service Reviews and Ratings

based on 6.8k reviews

3.7/5

Rating in categories

3.4

Skill development

3.7

Work-life balance

3.2

Salary

4.0

Job security

3.6

Company culture

3.0

Promotions

3.5

Work satisfaction

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