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Evision Technoserve Technical Support Engineer Interview Questions, Process, and Tips
Top Evision Technoserve Technical Support Engineer Interview Questions and Answers
- Q1. how many problems /tickets you face on daily basis?
- Q2. what is ITIL? and how it changes the industries?
- Q3. No of desktop and laptop with make and model name?
Evision Technoserve Technical Support Engineer Interview Experiences
33 interviews found
Anonymous
(2 Questions)
- Q1. Any technical certification?
- Q2. What is ITIL? and how it changes the industries?
(2 Questions)
- Q1. The training programs have been really valuable in helping me expand my skill.
- Q2. It's great to work.. no any cons.
(2 Questions)
- Q1. Where you want to see yourself in 3 years Down the line?
- Ans.
In 3 years, I see myself as a senior Technical Support Engineer leading a team and implementing innovative solutions.
Advancing to a senior role within the Technical Support team
Leading and mentoring a team of junior engineers
Implementing new technologies and solutions to improve customer support
Attending relevant training and certifications to enhance skills
Contributing to the overall growth and success of the company
- Q2. Any technical certification/ diploma software's that is used in your company?
- Ans.
Yes, we use certifications like CompTIA A+, Microsoft Certified Solutions Expert (MCSE), and Cisco Certified Network Associate (CCNA) in our company.
CompTIA A+
Microsoft Certified Solutions Expert (MCSE)
Cisco Certified Network Associate (CCNA)
(2 Questions)
- Q1. How many problems /tickets you face on daily basis?
- Q2. No of desktop and laptop with make and model name?
Evision Technoserve interview questions for designations
(2 Questions)
- Q1. Any technical certification?
- Q2. Number of severs and model name?
Get interview-ready with Top Evision Technoserve Interview Questions
(2 Questions)
- Q1. Business address and your reporting location in company?
- Q2. Your designation in company?
(2 Questions)
- Q1. Name of antivirus used in your company?
- Q2. Latest version of antivirus?
(2 Questions)
- Q1. Any technical certification?
- Ans.
Yes, I have obtained the CompTIA A+ certification.
Obtained CompTIA A+ certification
Certification covers hardware, software, networking, and security
Validates knowledge and skills in IT support
Helps in troubleshooting and problem-solving
- Q2. What is ITIL? And how it changes the industries?
- Ans.
ITIL stands for Information Technology Infrastructure Library. It is a set of best practices for IT service management.
ITIL helps organizations align their IT services with business needs
It improves efficiency, reduces costs, and enhances customer satisfaction
ITIL consists of five core publications: Service Strategy, Service Design, Service Transition, Service Operation, and Continual Service Improvement
Example: Implem...
(2 Questions)
- Q1. Name of reporting manager?
- Q2. Write down team leader responsibilities?
(2 Questions)
- Q1. Current company?
- Ans.
I am currently working at XYZ Tech as a Technical Support Engineer.
Providing technical assistance to customers
Troubleshooting hardware and software issues
Collaborating with other teams to resolve complex problems
- Q2. Your current salary?
- Ans.
I am currently earning $60,000 per year.
My current salary is $60,000 per year.
I am satisfied with my current salary.
I am open to discussing salary expectations for this role.
(2 Questions)
- Q1. Current company?
- Q2. Total work experience?
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Evision Technoserve Technical Support Engineer Interview Process
based on 32 interviews in last 1 year
1 Interview rounds
- HR Round
Technical Support Engineer Interview Questions from Similar Companies
Evision Technoserve Technical Support Engineer Reviews and Ratings
based on 39 reviews
Rating in categories
|
Desktop Support Engineer
19
salaries
|  ₹0.6 L/yr - ₹3 L/yr |
|
System Engineer
7
salaries
| ₹2.2 L/yr - ₹2.8 L/yr |
|
Service Desk Engineer
6
salaries
| ₹1.2 L/yr - ₹2.5 L/yr |
|
System Administrator
5
salaries
| ₹2 L/yr - ₹4.8 L/yr |
|
Network Engineer
5
salaries
| ₹2 L/yr - ₹3 L/yr |
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