Add office photos
Filter interviews by
Evision Technoserve Technical Support Engineer Interview Questions, Process, and Tips
Top Evision Technoserve Technical Support Engineer Interview Questions and Answers
- Q1. how many problems /tickets you face on daily basis?
- Q2. what is ITIL? and how it changes the industries?
- Q3. No of desktop and laptop with make and model name?
Evision Technoserve Technical Support Engineer Interview Experiences
33 interviews found
Anonymous
(2 Questions)
- Q1. Current company?
- Q2. Total work experience?
(2 Questions)
- Q1. Current company?
- Ans.
I am currently working at XYZ Tech as a Technical Support Engineer.
Providing technical assistance to customers
Troubleshooting hardware and software issues
Collaborating with other teams to resolve complex problems
- Q2. Total work experience?
- Ans.
I have 5 years of work experience in technical support roles.
5 years of experience in technical support roles
Proficient in troubleshooting hardware and software issues
Skilled in providing customer support via phone, email, and chat
Familiar with ticketing systems like Zendesk and Jira
(2 Questions)
- Q1. Will you able to manage your own conveyance or not?
- Ans.
Yes, I am able to manage my own conveyance.
I have my own reliable mode of transportation, such as a car or bike.
I am comfortable with driving long distances if required for work.
I am familiar with navigating different routes and using GPS systems.
I am willing to cover the expenses related to my conveyance for work purposes.
- Q2. What is your short term goal and long term goal?
- Ans.
Short term goal is to enhance technical skills through training. Long term goal is to become a senior technical support engineer.
Short term goal: Attend relevant training sessions and workshops to improve technical knowledge.
Short term goal: Gain hands-on experience by working on different technical support issues.
Long term goal: Aim to become a senior technical support engineer within the next 5 years.
Long term goal: ...
(2 Questions)
- Q1. If not then how you will able to take security majors?
- Ans.
I would be able to take security measures by staying updated on security best practices, implementing encryption protocols, and conducting regular security audits.
Stay updated on security best practices
Implement encryption protocols
Conduct regular security audits
- Q2. Write down tame leader responsibilities?
- Ans.
Tame leader responsibilities include managing team dynamics, resolving conflicts, setting goals, and providing guidance.
Managing team dynamics to ensure smooth collaboration
Resolving conflicts among team members
Setting clear goals and expectations for the team
Providing guidance and support to team members
Acting as a mentor and role model for the team
Communicating effectively with team members and upper management
Evision Technoserve interview questions for designations
(2 Questions)
- Q1. Salary expectation?
- Q2. Your current salary?
Get interview-ready with Top Evision Technoserve Interview Questions
(2 Questions)
- Q1. Current company?
- Ans.
I am currently working at XYZ Tech as a Technical Support Engineer.
Providing technical assistance to customers
Troubleshooting hardware and software issues
Collaborating with other teams to resolve complex problems
- Q2. Why we select you?
- Ans.
I have a strong technical background, excellent problem-solving skills, and a passion for customer satisfaction.
Extensive experience in troubleshooting technical issues
Strong knowledge of various operating systems and software applications
Excellent communication skills and ability to explain complex technical concepts to non-technical users
Proven track record of resolving customer issues efficiently and effectively
(2 Questions)
- Q1. Current company?
- Ans.
I am currently working at XYZ Tech as a Technical Support Engineer.
Providing technical assistance to customers
Troubleshooting hardware and software issues
Collaborating with other teams to resolve complex problems
- Q2. Total work experience?
- Ans.
I have 5 years of experience in technical support roles.
5 years of experience in technical support roles
Proficient in troubleshooting hardware and software issues
Strong communication and problem-solving skills
Experience in providing remote support to customers
Familiarity with ticketing systems and knowledge bases
(2 Questions)
- Q1. Latest version of antivirus?
- Ans.
The latest version of antivirus software is 2022. It is important to regularly update antivirus software to protect against new threats.
The latest version of antivirus software is typically released annually
Updates often include new features, bug fixes, and improved security measures
Examples of popular antivirus software include Norton, McAfee, and Bitdefender
- Q2. Any technical certification?
- Ans.
Yes, I have obtained the CompTIA A+ certification.
Obtained CompTIA A+ certification
Certification validates knowledge in IT fundamentals and troubleshooting
Helps in providing technical support for hardware, software, and networking issues
(2 Questions)
- Q1. Current company?
- Ans.
I am currently working at XYZ Tech as a Technical Support Engineer.
XYZ Tech is a leading technology company specializing in software solutions.
I provide technical support to customers via phone, email, and chat.
I troubleshoot hardware and software issues, escalate complex problems to higher-level support teams.
I also document solutions and create knowledge base articles for common issues.
- Q2. Total work experience?
- Ans.
7 years of experience in technical support roles
7 years of experience in troubleshooting hardware and software issues
Proficient in providing remote support to customers
Skilled in diagnosing and resolving network connectivity issues
Experience in documenting support processes and solutions
Familiar with ticketing systems like Zendesk and JIRA
(2 Questions)
- Q1. Any technical certification ?
- Ans.
Yes, I have a certification in CompTIA A+.
Certification in CompTIA A+
Validates knowledge of basic IT concepts
Covers hardware, software, networking, and security
Helps troubleshoot and solve technical issues
- Q2. Where you want to see yourself in 3 year down the line?
- Ans.
In 3 years, I see myself as a senior Technical Support Engineer leading a team and implementing innovative solutions.
Advancing to a senior role within the Technical Support team
Leading a team of support engineers
Implementing innovative solutions to improve customer satisfaction
Continuing to enhance my technical skills through training and certifications
Top trending discussions
Evision Technoserve Interview FAQs
Tell us how to improve this page.
Evision Technoserve Interviews By Designations
- Evision Technoserve Desktop Support Engineer Interview Questions
- Evision Technoserve Service Desk Engineer Interview Questions
- Evision Technoserve Technical Support Engineer Interview Questions
- Evision Technoserve Electrical Engineer Interview Questions
- Evision Technoserve Engineer- Customer Support Interview Questions
- Evision Technoserve Civil Engineer Interview Questions
- Evision Technoserve Design Engineer Interview Questions
- Evision Technoserve Desktop Interview Questions
- Show more
Interview Questions for Popular Designations
- Technical Support Executive Interview Questions
- Desktop Support Engineer Interview Questions
- Customer Support Executive Interview Questions
- Technical Support Associate Interview Questions
- Senior Technical Support Engineer Interview Questions
- Customer Support Associate Interview Questions
- Application Support Engineer Interview Questions
- Engineer- Customer Support Interview Questions
- Show more
Evision Technoserve Technical Support Engineer Interview Process
based on 32 interviews in last 1 year
1 Interview rounds
- HR Round
Technical Support Engineer Interview Questions from Similar Companies
Evision Technoserve Technical Support Engineer Reviews and Ratings
based on 39 reviews
Rating in categories
|
Desktop Support Engineer
19
salaries
|  ₹0.6 L/yr - ₹3 L/yr |
|
System Engineer
7
salaries
| ₹2.2 L/yr - ₹2.8 L/yr |
|
Service Desk Engineer
6
salaries
| ₹1.2 L/yr - ₹2.5 L/yr |
|
System Administrator
5
salaries
| ₹2 L/yr - ₹4.8 L/yr |
|
Network Engineer
5
salaries
| ₹2 L/yr - ₹3 L/yr |
Infosys
TCS
Wipro
HCLTech
- Home >
- Interviews >
- Evision Technoserve Interview Questions >
- Evision Technoserve Technical Support Engineer Interview Questions
