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Etech Global Services
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Etech Global Services Interview Questions, Process, and Tips
Top Etech Global Services Interview Questions and Answers
- Q1. How to add scroll bar in HTML, CSSasked in Business Analyst interview
- Q2. Use of Shortcut keys on keyboardasked in Customer Service Representative interview
- Q3. sell the pen which is on my desk..asked in Online Chat Representative interview
Etech Global Services Interview Experiences
41 interviews found
Anonymous
(2 Questions)
- Q1. Questions on JavaScript Functions
- Q2. Questions on SQL Commands
(1 Question)
- Q1. Create a BRD based on Give scenario
- Ans.
Creating a Business Requirements Document (BRD) based on a given scenario
Identify stakeholders and their requirements
Define project scope and objectives
Document functional and non-functional requirements
Include use cases and user stories
Specify constraints and assumptions
Interview Preparation Tips
Business Analyst Interview Questions asked at other Companies
(1 Question)
- Q1. What is your experience?
- Ans.
I have 2 years of experience in instructional design, creating engaging e-learning modules for corporate training.
Designed and developed interactive e-learning courses using authoring tools like Articulate Storyline
Collaborated with subject matter experts to ensure content accuracy and relevance
Utilized instructional design principles to create engaging and effective learning experiences
Conducted needs assessments and
Interview Preparation Tips
I received a call regarding a job opportunity. The caller initially inquired about my experience, but when asked about my current salary, I explained that I am a freelancer and my earnings vary depending on the project. Instead of acknowledging my response, she insisted on a fixed number, disregarding how freelancing works.
When I clarified that my income is project-based and cannot be defined as a fixed salary, she persisted in forcing a specific answer. When I stood my ground, she started laughing and abruptly hung up. This kind of behavior is highly unprofessional and disrespectful. If this is how candidates are treated, I can only imagine how the actual work environment might be.
I do not recommend engaging with such unprofessional recruiters. A professional hiring process should be respectful and considerate of different work models, including freelancing.
Rahul Redas
I applied via LinkedIn and was interviewed in Aug 2024. There were 4 interview rounds.
(2 Questions)
- Q1. Introduction and all
- Q2. Previous work experience
- Ans.
I have 3 years of experience in customer service roles, including handling inquiries, resolving complaints, and providing product support.
Worked as a Customer Service Representative at Company X for 2 years
Managed a team of 5 customer service agents at Company Y
Received positive feedback from customers for my problem-solving skills
Typing test and listening test
(2 Questions)
- Q1. Ms Excel shortcut keys
- Q2. Other troubleshooting questions
(2 Questions)
- Q1. Manager round will ask about your strengths and weakness
- Q2. Why do you want to join and all
- Ans.
I am passionate about providing excellent customer service and believe my skills align well with the role.
Passionate about helping customers and resolving their issues
Strong communication and problem-solving skills
Previous experience in customer service roles
Excited about the opportunity to work with a reputable company
Interview Preparation Tips
Customer Service Executive Interview Questions asked at other Companies
(1 Question)
- Q1. Tell me something about yourself
(1 Question)
- Q1. Tell me about yourself
(1 Question)
- Q1. How to sell the product
- Ans.
To sell the product, focus on highlighting its unique features, benefits, and value proposition to the customer.
Understand the customer's needs and tailor your pitch accordingly.
Highlight the product's key features and how they solve the customer's problems.
Emphasize the benefits of using the product, such as saving time or money.
Use storytelling or testimonials to showcase how the product has helped others.
Offer a dem...
Customer Service Representative 1 Interview Questions asked at other Companies
Etech Global Services interview questions for popular designations
I applied via Company Website and was interviewed in Sep 2024. There was 1 interview round.
(2 Questions)
- Q1. Ways to define css full forms of xml html css
- Ans.
CSS - Cascading Style Sheets, XML - Extensible Markup Language, HTML - HyperText Markup Language
CSS is used for styling web pages
XML is used for storing and transporting data
HTML is used for creating web pages
- Q2. Define color in html display none vs hidden
- Ans.
In HTML, display none completely removes an element from the page layout, while hidden hides the element but still takes up space.
display none removes the element from the layout and it is not visible on the page
hidden hides the element but it still occupies space on the page
display none is commonly used to completely hide elements, while hidden is used to temporarily hide them
Skills evaluated in this interview
Business Analyst Interview Questions asked at other Companies
Get interview-ready with Top Etech Global Services Interview Questions
(2 Questions)
- Q1. Diffrence between fraud and scam
- Ans.
Fraud involves deception for financial gain, while scams are fraudulent schemes or tricks to deceive victims.
Fraud is intentional deception for financial gain, while scams are fraudulent schemes or tricks to deceive victims.
Fraud can involve various types such as identity theft, credit card fraud, or insurance fraud.
Scams can include lottery scams, phishing emails, or investment scams.
Both fraud and scams aim to deceiv...
- Q2. Transaction related frauds
Interview Preparation Tips
Fraud Analyst Interview Questions asked at other Companies
Jobs at Etech Global Services
(1 Question)
- Q1. The manager’s ask me why my schedule adherence was an issue when I left the etech? I told to manager I was regular to the office never took any unplanned leaves than why the HR have mentioned schedule adhe...
Customer experience Specialist Interview Questions asked at other Companies
I applied via Walk-in and was interviewed in Oct 2023. There was 1 interview round.
(5 Questions)
- Q1. It was the walk in interview ---> first HR will meet you she will ask you are you comfortable with the night shift ---> there will be two test one is for English grammar (may be 20 questions will be there ...
- Q2. Why you want to join
- Q3. Your strength and weakness
- Ans.
My strength is my ability to empathize with customers and provide personalized solutions. My weakness is that I can be overly detail-oriented at times.
Strength: Empathy towards customers, ability to provide personalized solutions
Weakness: Being overly detail-oriented, may spend too much time on minor details
- Q4. What is your hobbies
- Q5. Why you dropped graduation
Interview Preparation Tips
Customer experience Specialist Interview Questions asked at other Companies
Aditya Verma
(2 Questions)
- Q1. About yourself and your experience
- Q2. Why you want to join?
Business Analyst Interview Questions asked at other Companies
Bhula Dunga 100MSoon
Listening test for quality Analyst position
(1 Question)
- Q1. Listen to the call and abs the questions
(2 Questions)
- Q1. Tell me something about yourself
- Q2. Why do you want to join etech
Quality Analyst Interview Questions asked at other Companies
Selected
I applied via Walk-in and was interviewed in Jun 2023. There were 4 interview rounds.
(2 Questions)
- Q1. Tell me something about yourself?
- Q2. Why do you want to work with our company?
Selling antivirus online to a customer through chat only.
(3 Questions)
- Q1. Basic questions again.
- Q2. Why do you want to work in BPO?
- Q3. Are you ready for night shifts?
Interview Preparation Tips
Chat Support Executive Interview Questions asked at other Companies
Etech Global Services Interview FAQs
The duration of Etech Global Services interview process can vary, but typically it takes about less than 2 weeks to complete.
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Etech Global Services Interviews By Designations
- Etech Global Services Business Analyst Interview Questions
- Etech Global Services Quality Analyst Interview Questions
- Etech Global Services Customer experience Specialist Interview Questions
- Etech Global Services Online Chat Representative Interview Questions
- Etech Global Services Customer Service Executive Interview Questions
- Etech Global Services HR Executive Interview Questions
- Etech Global Services Analyst Interview Questions
- Etech Global Services Senior Business Analyst Interview Questions
- Show more
Interview Questions for Popular Designations
- Business Analyst Interview Questions
- Customer experience Specialist Interview Questions
- Online Chat Representative Interview Questions
- Quality Analyst Interview Questions
- Senior Executive Interview Questions
- Software Engineer Interview Questions
- Intern Interview Questions
- Consultant Interview Questions
- Show more
Etech Global Services Interview Process
based on 36 interviews
Interview experience
Interview Questions from Similar Companies
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Etech Global Services Reviews and Ratings
based on 335 reviews
Rating in categories
10-12 Yrs
Not Disclosed
4-6 Yrs
Not Disclosed
3-4 Yrs
Not Disclosed
|
Customer experience Specialist
150
salaries
|  ₹0 L/yr - ₹0 L/yr |
|
Quality Analyst
136
salaries
| ₹0 L/yr - ₹0 L/yr |
|
Business Analyst
128
salaries
| ₹0 L/yr - ₹0 L/yr |
|
Senior Business Analyst
77
salaries
| ₹0 L/yr - ₹0 L/yr |
|
Online Chat Representative
61
salaries
| ₹0 L/yr - ₹0 L/yr |
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