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Dhani Loans and Services

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3.8

based on 1.6k Reviews

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Dhani Loans and Services Customer Care Executive Interview Questions and Answers

Updated 17 Sep 2023

Dhani Loans and Services Customer Care Executive Interview Experiences

3 interviews found

Customer Care Executive Interview Questions & Answers

Anonymous

posted on 7 May 2023

Interview experience

Excellent

Difficulty level

Moderate

Process Duration

Less than 2 weeks

Result

Selected

I applied via Walk-in and was interviewed in Apr 2023. There were 3 interview rounds.

Round 1 - Resume Shortlist

Pro Tip by AmbitionBox:

Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.

View all tips

Round 2 - One-on-one

(1 Question)

Q1. Tell me about your self What is sales What is customer service

Ans.

Sales is the process of selling products or services to customers, while customer service is the support provided to customers before, during, and after a purchase.

Sales involves identifying potential customers, presenting products or services, and closing deals
Customer service involves addressing customer inquiries, complaints, and providing assistance
Sales and customer service are both important for building and main...

Answered by AI

Add your answer

Round 3 - One-on-one

(1 Question)

Q1. What is sales Tell me about your family background

Ans.

Sales is the process of convincing a potential customer to purchase a product or service.

Sales involves identifying potential customers and their needs
It requires effective communication and persuasion skills
Salespeople must be knowledgeable about the product or service they are selling
Closing the sale is the ultimate goal of the sales process
Examples of sales include retail sales, B2B sales, and telemarketing

Answered by AI

Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Prepare normal interview qustions

Customer Care Executive Interview Questions & Answers

Nehaparashar

posted on 17 Sep 2023

Interview experience

Average

Difficulty level

Process Duration

Result

Round 1 - Resume Shortlist

Pro Tip by AmbitionBox:

Don’t add your photo or details such as gender, age, and address in your resume. These details do not add any value.

View all tips

Round 2 - One-on-one

(1 Question)

Q1. About relevant experience

Add your answer

Round 3 - One-on-one

(1 Question)

Q1. Why should we hire you

Add your answer

Customer Care Executive Interview Questions & Answers

Anonymous

posted on 29 Sep 2021

I applied via Walk-in and was interviewed in Mar 2021. There was 1 interview round.

Interview Questionnaire

3 Questions

Q1. Where you work before?

View 3 more answers

Q2. How much of year experience you have?

View 1 more answer

Q3. Do you have sales experience?

Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - It was good that time no more difficult question they ask just few simple question?

Top trending discussions

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Interview Tips & Stories

gandalfthepurple

works at

MicroEnergy Credits, Corp.

SQL and Python Interview Tips needed ASAP!

My SQL and Python technical round is in 3 days and I need a list of important topics to practice for Python. I have worked on NumPy and Pandas libraries at my current workplace. Need an exhaustive list of topics that you guys have been asked in DA/BA role interviews. The interview is for a Big4 company. Any help is much appreciated!

Got a question about Dhani Loans and Services?

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Interview questions from similar companies

Customer Care Executive Interview Questions & Answers

Kotak Mahindra Prime

Anonymous

posted on 8 Sep 2023

Interview experience

Average

Difficulty level

Moderate

Process Duration

Less than 2 weeks

Result

Selected

I applied via Recruitment Consulltant and was interviewed in Aug 2023. There were 3 interview rounds.

Round 1 - Resume Shortlist

Pro Tip by AmbitionBox:

Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.

View all tips

Round 2 - One-on-one

(1 Question)

Q1. Tell me about yourself

Add your answer

Round 3 - One-on-one

(1 Question)

Q1. Future plans of career

Add your answer

Customer Care Executive Interview Questions & Answers

Home Credit Finance

Md Asamatullah

posted on 25 Apr 2024

Interview experience

Excellent

Difficulty level

Moderate

Process Duration

Less than 2 weeks

Result

Selected

I applied via Referral and was interviewed before Apr 2023. There was 1 interview round.

Round 1 - HR

(2 Questions)

Q1. Basic Introduction And Discipline

Add your answer

Q2. About Company And My Skills

Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - That Company Was Very Helpful For My Career And Communication Skills Because That Company Was My First Company

Customer Care Executive Interview Questions & Answers

Sammaan Capital Limited

akash sagar

posted on 30 Jan 2022

I applied via Campus Placement and was interviewed before Jan 2021. There was 1 interview round.

Round 1 - HR

(1 Question)

Q1. Tell me about yourself.

Ans.

I am a dedicated and empathetic Customer Care Executive with a strong background in providing exceptional customer service.

I have over 5 years of experience in the customer service industry, working in both call center and face-to-face settings.
I am skilled in handling customer inquiries, resolving complaints, and providing accurate information about products and services.
I have a proven track record of maintaining hig...

Answered by AI

Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - i was a fresher at that time .
it was a college palcement

Customer Support Executive Interview Questions & Answers

mPokket

Pralay Adhikary

posted on 4 Nov 2024

Interview experience

Good

Difficulty level

Easy

Process Duration

Less than 2 weeks

Result

No response

I applied via Naukri.com and was interviewed in Oct 2024. There was 1 interview round.

Round 1 - HR

(2 Questions)

Q1. About myself and my aim

Add your answer

Q2. Why I'm interested

Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Its good

Customer Support Executive Interview Questions & Answers

BA Continuum

Anonymous

posted on 15 Nov 2022

I applied via Recruitment Consulltant and was interviewed in Oct 2022. There were 4 interview rounds.

Round 1 - Resume Shortlist

Pro Tip by AmbitionBox:

Don’t add your photo or details such as gender, age, and address in your resume. These details do not add any value.

View all tips

Round 2 - Aptitude Test

Easy to clear and nothing to worry

Round 3 - Aptitude Test

Easy to clear and nothing to worry

Round 4 - HR

(3 Questions)

Q1. What was last salary

Add your answer

Q2. Where do you stay and what is your current location

Add your answer

Q3. How much salary so you expect

Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Easy to crack and nothing to worry. I will join for sure

Customer Service Associate Interview Questions & Answers

Hero FinCorp

Anonymous

posted on 11 Sep 2020

I applied via Referral and was interviewed before Sep 2019. There were 3 interview rounds.

Interview Questionnaire

4 Questions

Q1. Asked about operations process in banks

Add your answer

Q2. Availability in the weekends

Ans.

I am available to work on weekends.

I have no prior commitments on weekends.
I understand the importance of weekend availability in customer service.
I am willing to work flexible hours on weekends.
I have worked in jobs before that required weekend availability.
I am excited to be part of a team that values weekend availability.

Answered by AI

Add your answer

Q3. Complete Process of operations from file checking to how to give services to the customers

Ans.

The process involves file checking, understanding customer needs, providing solutions, and follow-up.

Check files for accuracy and completeness
Understand customer needs and requirements
Provide solutions and options to customers
Follow-up with customers to ensure satisfaction
Maintain records and documentation of customer interactions

Answered by AI

Add your answer

Q4. About the organisation

Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Be knowledgeable and relax ...Do not say no to any work

Customer Care Executive Interview Questions & Answers

Kotak Mahindra Prime

Anonymous

posted on 8 Sep 2023

Interview experience

Average

Difficulty level

Moderate

Process Duration

Less than 2 weeks

Result

Selected

I applied via Recruitment Consulltant and was interviewed in Aug 2023. There were 3 interview rounds.

Round 1 - Resume Shortlist

Pro Tip by AmbitionBox:

Properly align and format text in your resume. A recruiter will have to spend more time reading poorly aligned text, leading to high chances of rejection.

View all tips

Round 2 - One-on-one

(1 Question)

Q1. Tell me about yourself

Add your answer

Round 3 - One-on-one

(1 Question)

Q1. Future plans of career

Add your answer

Dhani Loans and Services Interview FAQs

How many rounds are there in Dhani Loans and Services Customer Care Executive interview?

Dhani Loans and Services interview process usually has 3 rounds. The most common rounds in the Dhani Loans and Services interview process are One-on-one Round and Resume Shortlist.

How to prepare for Dhani Loans and Services Customer Care Executive interview?

Go through your CV in detail and study all the technologies mentioned in your CV. Prepare at least two technologies or languages in depth if you are appearing for a technical interview at Dhani Loans and Services. The most common topics and skills that interviewers at Dhani Loans and Services expect are Communication Skills, Language Skills, customer care, Customer Service and Kannada.

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Dhani Loans and Services Customer Care Executive Interview Process

based on 3 interviews

Interview experience

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Dhani Loans and Services Customer Care Executive Salary

based on 123 salaries

₹2 L/yr - ₹3.3 L/yr

At par with the average Customer Care Executive Salary in India

View more details

Dhani Loans and Services Salaries in India

Collection Officer 678 salaries	₹1.8 L/yr - ₹3.5 L/yr
Collections Manager 244 salaries	₹2 L/yr - ₹6.8 L/yr
Senior Collection Officer 237 salaries	₹2 L/yr - ₹3.8 L/yr
Collections Executive 199 salaries	₹1.9 L/yr - ₹3.1 L/yr
Sales Officer 191 salaries	₹1.8 L/yr - ₹3.5 L/yr