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Kotak Mahindra Prime

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Kotak Mahindra Prime Customer Care Executive Interview Questions and Answers

Updated 8 Sep 2023

Kotak Mahindra Prime Customer Care Executive Interview Experiences

1 interview found

Interview experience
3
Average
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Recruitment Consulltant and was interviewed in Aug 2023. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - One-on-one 

(1 Question)

  • Q1. Tell me about yourself
Round 3 - One-on-one 

(1 Question)

  • Q1. Future plans of career

Interview questions from similar companies

I applied via Referral and was interviewed before Sep 2021. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - HR 

(2 Questions)

  • Q1. Tum iske pahle kis company mein the
  • Q2. Tumhara experience kya hai

Interview Preparation Tips

Interview preparation tips for other job seekers - Hard working in job company growth time se job ke jana

Interview Questionnaire 

1 Question

  • Q1. Last experience and goal

I appeared for an interview in Oct 2020.

Interview Questionnaire 

5 Questions

  • Q1. Self introduction
  • Q2. Strengths
  • Q3. What do you know about our company
  • Q4. Why u are looking job
  • Q5. Siblings

Interview Preparation Tips

Interview preparation tips for other job seekers - Be confident

I applied via Walk-in and was interviewed before Mar 2021. There was 1 interview round.

Round 1 - One-on-one 

(1 Question)

  • Q1. Good morning all In the process of interview they will ask you 1. Tell me about yourself 2. About previous job 3. What do you about home loans 4. Is it ok to have no holidays This is the process of inte...

Interview Preparation Tips

Interview preparation tips for other job seekers - This is simple interview for sales executive
Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
-
Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - Walk in interview 

(1 Question)

  • Q1. Introduction About your parents And qualification details
  • Ans. 

    I come from a supportive family and have a strong educational background.

    • My parents have always been supportive of my career choices and have encouraged me to pursue my goals.

    • My father is a successful businessman and my mother is a teacher, so I have learned valuable skills from both of them.

    • I have a bachelor's degree in Business Administration from XYZ University.

    • I also have completed various sales and marketing cours...

  • Answered by AI
Round 3 - HR 

(1 Question)

  • Q1. Same as before asked during branch interview

Interview Preparation Tips

Interview preparation tips for other job seekers - If you know personally someone inside the oragnisaton then it is easy to get your job otherwise most chance of gettg reected due to seat fill internally by working employee relations
Interview experience
1
Bad
Difficulty level
-
Process Duration
-
Result
Selected Selected

I applied via Walk-in

Round 1 - One-on-one 

(1 Question)

  • Q1. About your self
Round 2 - One-on-one 

(1 Question)

  • Q1. What is your family bac
Interview experience
5
Excellent
Difficulty level
Hard
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Walk-in and was interviewed in Jul 2024. There was 1 interview round.

Round 1 - Aptitude Test 

They asked some financial questions

Interview Preparation Tips

Interview preparation tips for other job seekers - Prepare well
Interview experience
4
Good
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Walk-in and was interviewed before Oct 2022. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Don’t add your photo or details such as gender, age, and address in your resume. These details do not add any value.
View all tips
Round 2 - Technical 

(5 Questions)

  • Q1. What is the policy of home loan
  • Ans. 

    Home loan policies vary by lender but typically involve borrowing a sum of money to purchase a property, with the property serving as collateral.

    • Home loan policies differ among lenders in terms of interest rates, repayment terms, and eligibility criteria.

    • Borrowers usually need to make a down payment and pay closing costs when obtaining a home loan.

    • The property being purchased serves as collateral for the loan, meaning ...

  • Answered by AI
  • Q2. Home loan process
  • Q3. What is the criteria for home loan process?
  • Ans. 

    Criteria for home loan process include credit score, income verification, employment history, and property appraisal.

    • Credit score is a major factor in determining eligibility for a home loan.

    • Income verification is necessary to ensure the borrower can afford the loan.

    • Employment history is considered to assess stability and ability to repay the loan.

    • Property appraisal is conducted to determine the value of the property b

  • Answered by AI
  • Q4. How do you attend a client ?
  • Q5. What document need for home loan process
  • Ans. 

    Documents required for a home loan process include proof of identity, income, residence, property documents, and bank statements.

    • Proof of identity (such as Aadhar card, passport, or driver's license)

    • Proof of income (such as salary slips, income tax returns, or bank statements)

    • Proof of residence (such as utility bills or rental agreement)

    • Property documents (such as sale deed, NOC, or property tax receipts)

    • Bank statement...

  • Answered by AI
Interview experience
5
Excellent
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Walk-in and was interviewed in Nov 2023. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Double-check your resume for any spelling mistakes. The recruiter may consider spelling mistakes as careless behavior or poor communication skills.
View all tips
Round 2 - Aptitude Test 

Good aptitude test on hr

Round 3 - HR 

(5 Questions)

  • Q1. Good behaviour on HR
  • Q2. HR bahut ache se baat krte he
  • Q3. Apne pehle kya Kiya
  • Q4. Apko pichla work experience kya he kitna he
  • Q5. Apko yahan Jo kaam diya jayega vo Puri imandari se Krna hoga

Interview Preparation Tips

Interview preparation tips for other job seekers - NBFC me bahut acha kaam kr rahe he or agge badte rhene ka pryas yahan time to time hota rehta he.

Kotak Mahindra Prime Interview FAQs

How many rounds are there in Kotak Mahindra Prime Customer Care Executive interview?
Kotak Mahindra Prime interview process usually has 3 rounds. The most common rounds in the Kotak Mahindra Prime interview process are One-on-one Round and Resume Shortlist.

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Kotak Mahindra Prime Customer Care Executive Interview Process

based on 1 interview

Interview experience

3
  
Average
View more

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Kotak Mahindra Prime Customer Care Executive Salary
based on 9 salaries
₹1.9 L/yr - ₹2.7 L/yr
5% less than the average Customer Care Executive Salary in India
View more details

Kotak Mahindra Prime Customer Care Executive Reviews and Ratings

based on 3 reviews

2.7/5

Rating in categories

2.0

Skill development

2.1

Work-life balance

1.0

Salary

1.1

Job security

1.6

Company culture

1.0

Promotions

1.6

Work satisfaction

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