Kotak Mahindra Prime Collections Manager Interview Questions and Answers

Q1. Asked about experience
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Q2. What done past in collection
Ans. 
I have managed collections for various companies, ensuring timely payments and resolving any outstanding issues.
• Managed collections for multiple companies

• Ensured timely payments from customers

• Resolved any outstanding issues with payments

• Implemented strategies to improve collection efficiency
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Tested comunication skills

Q1. Salary expected
Ans. 
Negotiable based on job responsibilities and market standards
• Salary expectations are flexible and dependent on the specific job duties and industry standards

• Open to discussing salary range during the interview process

• Seeking a competitive salary that reflects my experience and qualifications
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Q2. Family status internal skills
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Q1. Share Field experience
Ans. 
I have 5 years of field experience as a Collections Manager.
• Managed a team of 10 collectors and achieved a 20% increase in collections within the first year.

• Implemented new strategies to improve collection efficiency, resulting in a 15% reduction in delinquent accounts.

• Developed and maintained relationships with clients, negotiating payment plans and resolving disputes.

• Utilized data analysis to identify trends and impl...read more
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Q2. Why live previous organisation
Ans. 
I left my previous organization due to limited growth opportunities and a desire for new challenges.
• Limited growth opportunities in my previous organization

• Seeking new challenges and opportunities for professional development

• Desire for a change in work environment

• Exploring new industries or sectors

• Relocation or personal reasons
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Q3. Background check in previous organisation
Ans. 
Yes
• Background checks were conducted in my previous organization.

• The purpose of the background check was to verify the accuracy of the information provided by candidates and ensure their suitability for the role.

• The background check included verifying employment history, educational qualifications, criminal records, and credit history.

• The process involved contacting previous employers, educational institutions, and cond...read more
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Q1. Salary decission and background check
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Q2. Cross verification about previous job
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Q1. Tell me about yourself
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Q2. What was the portfolio you were looking there
Ans. 
I was responsible for managing a diverse portfolio of consumer and commercial accounts.
• Managed accounts in various stages of delinquency

• Handled both consumer and commercial accounts

• Implemented strategies to maximize collections while maintaining customer relationships
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