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Kotak Mahindra Prime Collections Manager Interview Questions and Answers

Updated 25 Jan 2025

Kotak Mahindra Prime Collections Manager Interview Experiences

3 interviews found

Interview experience
4
Good
Difficulty level
Moderate
Process Duration
2-4 weeks
Result
Selected Selected

I applied via Referral and was interviewed in Apr 2024. There were 3 interview rounds.

Round 1 - HR 

(2 Questions)

  • Q1. Asked about experience
  • Q2. What done past in collection
  • Ans. 

    I have managed collections for various companies, ensuring timely payments and resolving any outstanding issues.

    • Managed collections for multiple companies

    • Ensured timely payments from customers

    • Resolved any outstanding issues with payments

    • Implemented strategies to improve collection efficiency

  • Answered by AI
Round 2 - Group Discussion 

Tested comunication skills

Round 3 - HR 

(2 Questions)

  • Q1. Salary expected
  • Ans. 

    Negotiable based on job responsibilities and market standards

    • Salary expectations are flexible and dependent on the specific job duties and industry standards

    • Open to discussing salary range during the interview process

    • Seeking a competitive salary that reflects my experience and qualifications

  • Answered by AI
  • Q2. Family status internal skills

Interview Preparation Tips

Interview preparation tips for other job seekers - Don't come to kotak mahindra prime limited two wheeler collections
Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Referral and was interviewed in Jun 2023. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - Behavioral 

(3 Questions)

  • Q1. Share Field experience
  • Ans. 

    I have 5 years of field experience as a Collections Manager.

    • Managed a team of 10 collectors and achieved a 20% increase in collections within the first year.

    • Implemented new strategies to improve collection efficiency, resulting in a 15% reduction in delinquent accounts.

    • Developed and maintained relationships with clients, negotiating payment plans and resolving disputes.

    • Utilized data analysis to identify trends and impl...

  • Answered by AI
  • Q2. Why live previous organisation
  • Ans. 

    I left my previous organization due to limited growth opportunities and a desire for new challenges.

    • Limited growth opportunities in my previous organization

    • Seeking new challenges and opportunities for professional development

    • Desire for a change in work environment

    • Exploring new industries or sectors

    • Relocation or personal reasons

  • Answered by AI
  • Q3. Background check in previous organisation
  • Ans. 

    Yes

    • Background checks were conducted in my previous organization.

    • The purpose of the background check was to verify the accuracy of the information provided by candidates and ensure their suitability for the role.

    • The background check included verifying employment history, educational qualifications, criminal records, and credit history.

    • The process involved contacting previous employers, educational institutions, and cond...

  • Answered by AI
Round 3 - HR 

(2 Questions)

  • Q1. Salary decission and background check
  • Q2. Cross verification about previous job

Interview Preparation Tips

Interview preparation tips for other job seekers - Be confident when given interview and ignore your weekness at the time of interview

Collections Manager Interview Questions Asked at Other Companies

asked in HDFC Bank
Q1. Collection efficiency and how will do the collection, plan for th ... read more
Q2. How do banks make money and what are primary and secondary revenu ... read more
Q3. Past location agency contacts. How to repossess vehicles. Type of ... read more
asked in Amul India
Q4. Can you help farmer to grow up knowledge about milk increase tech ... read more
asked in HDFC Bank
Q5. How do you manage third party vendors?
Interview experience
3
Average
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I was interviewed before Jan 2024.

Round 1 - HR 

(2 Questions)

  • Q1. Tell me about yourself
  • Q2. What was the portfolio you were looking there

Interview questions from similar companies

Interview experience
1
Bad
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I was interviewed in Jul 2024.

Round 1 - Coding Test 

Making person good in his work

Round 2 - Case Study 

How can we resolve NPA case

Round 3 - Case Study 

About the NPA case

Round 4 - One-on-one 

(5 Questions)

  • Q1. How can we resolve NPA case
  • Q2. How can we get achievements
  • Q3. How can we motivate customer to payment
  • Q4. How can we rich ourtarget
  • Q5. How can we get make good performance
Interview experience
3
Average
Difficulty level
-
Process Duration
-
Result
-
Round 1 - One-on-one 

(3 Questions)

  • Q1. About our previous experience, previous company culture
  • Q2. What about your previous experience ?
  • Q3. How to work ?

Interview Preparation Tips

Interview preparation tips for other job seekers - Company is good but all about your reporting manager ..
Interview experience
4
Good
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Walk-in and was interviewed in Dec 2023. There was 1 interview round.

Round 1 - One-on-one 

(4 Questions)

  • Q1. Previous job details
  • Q2. How to handle team
  • Q3. How to collect emi with Hard customer
  • Ans. 

    To collect EMI from hard customers, it is important to establish clear communication, offer flexible payment options, and escalate to higher authorities if necessary.

    • Establish clear communication with the customer to understand their situation and negotiate a feasible payment plan.

    • Offer flexible payment options such as extending the deadline, reducing the amount, or setting up a payment schedule.

    • Escalate the issue to h...

  • Answered by AI
  • Q4. How to work on field
  • Ans. 

    Working on field involves conducting visits to clients, assessing their situation, negotiating payment plans, and ensuring compliance.

    • Schedule visits to clients based on priority and location

    • Assess the client's financial situation and ability to pay

    • Negotiate payment plans that are feasible for the client and beneficial for the company

    • Ensure compliance with payment agreements and follow up on overdue accounts

    • Maintain de...

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - Good working nature… good company
Interview experience
4
Good
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Job Fair and was interviewed before May 2021. There was 1 interview round.

Round 1 - Group Discussion 

My self and family members details General work

Interview Preparation Tips

Interview preparation tips for other job seekers - Family details
Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Referral and was interviewed before Dec 2023. There was 1 interview round.

Round 1 - One-on-one 

(2 Questions)

  • Q1. What is your experience with collections?
  • Ans. 

    I have over 5 years of experience managing collections for a financial institution.

    • Managed a team of collectors to ensure timely payments from delinquent accounts

    • Implemented strategies to reduce outstanding balances and increase recovery rates

    • Utilized software systems to track and monitor collection efforts

    • Negotiated payment plans with customers to resolve outstanding debts

  • Answered by AI
  • Q2. Process orientation and system knowledge

Interview Preparation Tips

Interview preparation tips for other job seekers - This is one of the best and fastest-growing non-banking financial companies (NBFCs). The work experience here is exceptional, as the management consistently values your contributions and rewards you periodically.
Interview experience
5
Excellent
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
No response

I applied via Recruitment Consulltant and was interviewed before Oct 2023. There were 2 interview rounds.

Round 1 - Aptitude Test 

What about myself in financial experience

Round 2 - HR 

(2 Questions)

  • Q1. Salary negotiation
  • Q2. How much salary growth
  • Ans. 

    Salary growth in the Collections Manager role varies depending on factors such as experience, performance, and company policies.

    • Salary growth in this role is typically influenced by factors such as years of experience in the field.

    • Performance evaluations and meeting targets can also lead to salary increases.

    • Company policies and annual reviews may determine the extent of salary growth for Collections Managers.

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - Interview question so easy.i appreciate this

Interview Questionnaire 

1 Question

  • Q1. About my job interview title and company name

Kotak Mahindra Prime Interview FAQs

How many rounds are there in Kotak Mahindra Prime Collections Manager interview?
Kotak Mahindra Prime interview process usually has 2-3 rounds. The most common rounds in the Kotak Mahindra Prime interview process are HR, Resume Shortlist and Behavioral.
What are the top questions asked in Kotak Mahindra Prime Collections Manager interview?

Some of the top questions asked at the Kotak Mahindra Prime Collections Manager interview -

  1. Share Field experie...read more
  2. Family status internal ski...read more

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Kotak Mahindra Prime Collections Manager Interview Process

based on 5 interviews

Interview experience

4.4
  
Good
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Kotak Mahindra Prime Collections Manager Salary
based on 131 salaries
₹2.2 L/yr - ₹9 L/yr
14% less than the average Collections Manager Salary in India
View more details

Kotak Mahindra Prime Collections Manager Reviews and Ratings

based on 42 reviews

3.9/5

Rating in categories

3.5

Skill development

3.6

Work-life balance

3.4

Salary

3.6

Job security

3.6

Company culture

3.1

Promotions

3.6

Work satisfaction

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