Hero FinCorp Customer Service Associate Interview Questions and Answers

Q1. Previous work experience, salary expectation
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Q2. Tell about yourself, say something about customer service, what is your weakness
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Easy to clear and nothing to worry

Easy to clear and nothing to worry

Q1. What was last salary
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Q2. Where do you stay and what is your current location
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Q3. How much salary so you expect
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Q1. What are the qualities that I may provide you this job
Ans. I am a quick learn, hard worker, grab to the atmosphere and honest towards my work.
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Q2. What is needed more quality or quantity
Ans. 
Both quality and quantity are important, but quality should be prioritized.
• Quality ensures customer satisfaction and loyalty.

• Quality products or services lead to positive word-of-mouth and referrals.

• Quality reduces the need for rework or returns, saving time and resources.

• Quantity alone may result in lower customer satisfaction if the products or services lack quality.

• However, in some cases, quantity may be more import...read more
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On the Laptop to read credit file

Q1. What will you prefer first home or work
Ans. I will make balance between my work and home
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Q1. Tell me about yourself.
Ans. 
I am a dedicated and empathetic Customer Care Executive with a strong background in providing exceptional customer service.
• I have over 5 years of experience in the customer service industry, working in both call center and face-to-face settings.

• I am skilled in handling customer inquiries, resolving complaints, and providing accurate information about products and services.

• I have a proven track record of maintaining hig...read more
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