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Home Credit Finance Customer Care Executive Interview Questions and Answers

Updated 25 Apr 2024

Home Credit Finance Customer Care Executive Interview Experiences

1 interview found

Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Referral and was interviewed before Apr 2023. There was 1 interview round.

Round 1 - HR 

(2 Questions)

  • Q1. Basic Introduction And Discipline
  • Q2. About Company And My Skills

Interview Preparation Tips

Interview preparation tips for other job seekers - That Company Was Very Helpful For My Career And Communication Skills Because That Company Was My First Company

Interview questions from similar companies

Interview experience
3
Average
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Approached by Company and was interviewed in Feb 2024. There were 2 interview rounds.

Round 1 - One-on-one 

(5 Questions)

  • Q1. Why do want to work here
  • Ans. As I am fresher ,I don't have experience but I am quick learner
  • Answered by Monika Gour
  • Q2. Your qualifications
  • Ans. 

    I have completed my MBA (hr, finance) in Sam global University

  • Answered by Monika Gour
  • Q3. Skills, knowledge
  • Ans. 

    Good communication skills,I have experience in tele calling

  • Answered by Monika Gour
  • Q4. Your short term goals
  • Ans. 

    My short term goal is to get a job in well reputed company like yours

  • Answered by Monika Gour
  • Q5. Why do you want a job
Round 2 - HR 

(5 Questions)

  • Q1. Your good name ,
  • Q2. Your qualifications
  • Q3. Your short term goals
  • Q4. Do have any experience
  • Q5. Job related questions and information

Interview Preparation Tips

Interview preparation tips for other job seekers - Reported company
Interview experience
4
Good
Difficulty level
-
Process Duration
-
Result
-
Round 1 - One-on-one 

(2 Questions)

  • Q1. What is the previous experience
  • Q2. What is the most difficult situation you handle

Interview Preparation Tips

Interview preparation tips for other job seekers - Be honest.
Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
-
Round 1 - HR 

(2 Questions)

  • Q1. SELF INTRODUCTION
  • Q2. JOB ROLE OF CUSTOMER CARE EXECUTIVE
Interview experience
1
Bad
Difficulty level
-
Process Duration
-
Result
-
Round 1 - HR 

(2 Questions)

  • Q1. About your self work experience
  • Q2. It was about your self
Interview experience
4
Good
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Not Selected

I applied via Naukri.com and was interviewed in Nov 2023. There were 2 interview rounds.

Round 1 - Aptitude Test 

Extra maths questions

Round 2 - HR 

(2 Questions)

  • Q1. Self introduction
  • Q2. What is sales department
  • Ans. 

    Sales department is responsible for generating revenue through selling products or services to customers.

    • Responsible for creating and implementing sales strategies

    • Managing sales team and setting sales targets

    • Interacting with customers to understand their needs and preferences

    • Negotiating deals and closing sales

    • Analyzing sales data to track performance and make improvements

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - Don't leave any job

I was interviewed in Sep 2021.

Interview Questionnaire 

1 Question

  • Q1. How to clear hdb interview

Interview Preparation Tips

Interview preparation tips for other job seekers - Sale your self your shirt your phone your watch and if you can sale

I applied via Walk-in

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - One-on-one 

(1 Question)

  • Q1. Knows about your old job, inform about product
Round 3 - HR 

(1 Question)

  • Q1. To discuss salary , tell about company
Round 4 - Documentation 

(1 Question)

  • Q1. Check document, and paper work

Interview Preparation Tips

Interview preparation tips for other job seekers - Very bad company,they make much pressure so that a employee put there own money in company, there is a lot of pressure of insurance and many more these kind of product.There is a way DRIVE, it comes 3to 4 time in a week and on that drive the company says to do his 1 product and you will have to do that product else you do that produce by there own maney ,they makes these kind of pressure.
Interview experience
4
Good
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Referral and was interviewed before Jun 2023. There was 1 interview round.

Round 1 - One-on-one 

(2 Questions)

  • Q1. Self introduction
  • Q2. Previous experience

Interview Preparation Tips

Interview preparation tips for other job seekers - Over all good

I applied via Naukri.com and was interviewed in Nov 2021. There was 1 interview round.

Interview Questionnaire 

4 Questions

  • Q1. How to branch growth
  • Ans. Branch growth strong marketing activity good pitching customer to customer meet
  • Answered Anonymously
  • Q2. How to marketting activity
  • Ans. 

    Marketing activity involves promoting a product or service to potential customers through various channels.

    • Identify target audience

    • Develop a marketing strategy

    • Choose appropriate channels (e.g. social media, email, print ads)

    • Create compelling content

    • Measure and analyze results

    • Adjust strategy as needed

  • Answered by AI
  • Q3. How to sale mediclaim policy
  • Q4. How to demat account costusmer pitch
  • Ans. 

    To pitch demat account, highlight benefits like easy access, reduced paperwork, and secure transactions.

    • Explain how demat account eliminates the need for physical share certificates and reduces paperwork.

    • Highlight the convenience of accessing and managing investments online.

    • Emphasize the security of transactions and protection against loss or theft of physical certificates.

    • Provide examples of how demat account can simp...

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - Marketing activity full focus customer satisfaction

Home Credit Finance Interview FAQs

How many rounds are there in Home Credit Finance Customer Care Executive interview?
Home Credit Finance interview process usually has 1 rounds. The most common rounds in the Home Credit Finance interview process are HR.

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Home Credit Finance Customer Care Executive Interview Process

based on 1 interview

Interview experience

5
  
Excellent
View more

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Home Credit Finance Customer Care Executive Salary
based on 66 salaries
₹1.2 L/yr - ₹3.2 L/yr
17% less than the average Customer Care Executive Salary in India
View more details

Home Credit Finance Customer Care Executive Reviews and Ratings

based on 25 reviews

4.4/5

Rating in categories

4.0

Skill development

4.2

Work-life balance

3.8

Salary

3.7

Job security

4.4

Company culture

3.6

Promotions

4.1

Work satisfaction

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