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mPokket Customer Support Executive Interview Questions and Answers

Updated 4 Nov 2024

mPokket Customer Support Executive Interview Experiences

2 interviews found

Interview experience
4
Good
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
No response

I applied via Naukri.com and was interviewed in Oct 2024. There was 1 interview round.

Interview Preparation Tips

Interview preparation tips for other job seekers - Its good
Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Referral and was interviewed in Mar 2024. There were 2 interview rounds.

Interview Preparation Tips

Topics to prepare for mPokket Customer Support Executive interview:
  • Basic English

Customer Support Executive Interview Questions Asked at Other Companies

Q1. Understanding customer problems,whT i know about BPO nd how they ... read more
Q2. If customer is angry how can you make him understand
Q3. Customer satisfaction how can you provide.
Q4. Do you have aadhaar card with phone number linked with it?
Q5. 1.what is customer support?

Interview questions from similar companies

I applied via Naukri.com and was interviewed before May 2019. There were 3 interview rounds.

Interview Questionnaire 

3 Questions

  • Q1. Previous experience details.
  • Q2. Selling skills.
  • Q3. Your personal and educational background.
  • Ans. 

    I have a diverse background with a mix of personal and educational experiences.

    • Personal background: I grew up in a small town and have always been passionate about helping others.

    • Educational background: I have a Bachelor's degree in Business Administration with a focus on customer service.

    • Example: During my college years, I worked part-time as a customer service representative at a retail store, where I gained valuable...

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - Just be confident, it's too easy to crack interview.

I applied via Recruitment Consulltant and was interviewed in Oct 2022. There were 4 interview rounds.

Interview Preparation Tips

Interview preparation tips for other job seekers - Easy to crack and nothing to worry. I will join for sure

I applied via Naukri.com and was interviewed in Feb 2022. There were 2 interview rounds.

Interview Preparation Tips

Interview preparation tips for other job seekers - Thank you,...............................

I applied via Referral and was interviewed before Sep 2021. There were 2 interview rounds.

Interview Preparation Tips

Interview preparation tips for other job seekers - Hard working in job company growth time se job ke jana

Interview Questionnaire 

1 Question

  • Q1. Last experience and goal
Interview experience
4
Good
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Referral and was interviewed before Jan 2022. There were 3 interview rounds.

Interview Preparation Tips

Interview preparation tips for other job seekers - Always respect senior and polite with customer . Build good relationship with dealer and tm
Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
-
Interview experience
4
Good
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Walk-in and was interviewed before Sep 2023. There was 1 interview round.

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mPokket Interview FAQs

How many rounds are there in mPokket Customer Support Executive interview?
mPokket interview process usually has 1-2 rounds. The most common rounds in the mPokket interview process are HR.

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mPokket Customer Support Executive Interview Process

based on 2 interviews

Interview experience

4.5
  
Good
View more
Join mPokket India’s fastest growing credit led youth empowerment platform.

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mPokket Customer Support Executive Salary
based on 17 salaries
₹1.2 L/yr - ₹2.2 L/yr
40% less than the average Customer Support Executive Salary in India
View more details

mPokket Customer Support Executive Reviews and Ratings

based on 4 reviews

3.2/5

Rating in categories

2.9

Skill development

2.6

Work-life balance

2.5

Salary

3.7

Job security

3.0

Company culture

2.3

Promotions

3.1

Work satisfaction

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