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mPokket Customer Support Executive Interview Questions and Answers

Updated 4 Nov 2024

mPokket Customer Support Executive Interview Experiences

2 interviews found

Interview experience
4
Good
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
No response

I applied via Naukri.com and was interviewed in Oct 2024. There was 1 interview round.

Round 1 - HR 

(2 Questions)

  • Q1. About myself and my aim
  • Q2. Why I'm interested

Interview Preparation Tips

Interview preparation tips for other job seekers - Its good
Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Referral and was interviewed in Mar 2024. There were 2 interview rounds.

Round 1 - HR 

(1 Question)

  • Q1. Introduce yourself
Round 2 - HR 

(1 Question)

  • Q1. Why should we hire you ?

Interview Preparation Tips

Topics to prepare for mPokket Customer Support Executive interview:
  • Basic English

Customer Support Executive Interview Questions Asked at Other Companies

Q1. Understanding customer problems,whT i know about BPO nd how they ... read more
Q2. If customer is angry how can you make him understand
Q3. Customer satisfaction how can you provide.
Q4. Do you have aadhaar card with phone number linked with it?
Q5. 1.what is customer support?

Interview questions from similar companies

I applied via Naukri.com and was interviewed before May 2019. There were 3 interview rounds.

Interview Questionnaire 

3 Questions

  • Q1. Previous experience details.
  • Q2. Selling skills.
  • Q3. Your personal and educational background.
  • Ans. 

    I have a diverse background with a mix of personal and educational experiences.

    • Personal background: I grew up in a small town and have always been passionate about helping others.

    • Educational background: I have a Bachelor's degree in Business Administration with a focus on customer service.

    • Example: During my college years, I worked part-time as a customer service representative at a retail store, where I gained valuable...

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - Just be confident, it's too easy to crack interview.

I applied via Recruitment Consulltant and was interviewed in Oct 2022. There were 4 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - Aptitude Test 

Easy to clear and nothing to worry

Round 3 - Aptitude Test 

Easy to clear and nothing to worry

Round 4 - HR 

(3 Questions)

  • Q1. What was last salary
  • Q2. Where do you stay and what is your current location
  • Q3. How much salary so you expect

Interview Preparation Tips

Interview preparation tips for other job seekers - Easy to crack and nothing to worry. I will join for sure

I applied via Referral and was interviewed before Sep 2021. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - HR 

(2 Questions)

  • Q1. Tum iske pahle kis company mein the
  • Q2. Tumhara experience kya hai

Interview Preparation Tips

Interview preparation tips for other job seekers - Hard working in job company growth time se job ke jana

Interview Questionnaire 

1 Question

  • Q1. Last experience and goal

Interview Preparation Tips

Round: Resume Shortlist
Experience: I was working in same group of company and once my superior informed me that I need to shift in other groups company for new developments and from next day I joined on new role without any question
Tips: Confidence is only helping

College Name: Gujarat University

I applied via Walk-in and was interviewed before Mar 2021. There was 1 interview round.

Round 1 - One-on-one 

(1 Question)

  • Q1. Good morning all In the process of interview they will ask you 1. Tell me about yourself 2. About previous job 3. What do you about home loans 4. Is it ok to have no holidays This is the process of inte...

Interview Preparation Tips

Interview preparation tips for other job seekers - This is simple interview for sales executive
Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
-
Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - Walk in interview 

(1 Question)

  • Q1. Introduction About your parents And qualification details
  • Ans. 

    I come from a supportive family and have a strong educational background.

    • My parents have always been supportive of my career choices and have encouraged me to pursue my goals.

    • My father is a successful businessman and my mother is a teacher, so I have learned valuable skills from both of them.

    • I have a bachelor's degree in Business Administration from XYZ University.

    • I also have completed various sales and marketing cours...

  • Answered by AI
Round 3 - HR 

(1 Question)

  • Q1. Same as before asked during branch interview

Interview Preparation Tips

Interview preparation tips for other job seekers - If you know personally someone inside the oragnisaton then it is easy to get your job otherwise most chance of gettg reected due to seat fill internally by working employee relations

I appeared for an interview in Oct 2020.

Interview Questionnaire 

5 Questions

  • Q1. Self introduction
  • Q2. Strengths
  • Q3. What do you know about our company
  • Q4. Why u are looking job
  • Q5. Siblings

Interview Preparation Tips

Interview preparation tips for other job seekers - Be confident

mPokket Interview FAQs

How many rounds are there in mPokket Customer Support Executive interview?
mPokket interview process usually has 1-2 rounds. The most common rounds in the mPokket interview process are HR.

Tell us how to improve this page.

mPokket Customer Support Executive Interview Process

based on 2 interviews

Interview experience

4.5
  
Good
View more
Join mPokket India’s fastest growing credit led youth empowerment platform.

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mPokket Customer Support Executive Salary
based on 20 salaries
₹1.2 L/yr - ₹2.2 L/yr
42% less than the average Customer Support Executive Salary in India
View more details

mPokket Customer Support Executive Reviews and Ratings

based on 6 reviews

3.2/5

Rating in categories

3.1

Skill development

2.9

Work-life balance

3.1

Salary

3.9

Job security

3.1

Company culture

2.8

Promotions

3.2

Work satisfaction

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