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DCB Bank Customer Care Executive Interview Questions and Answers for Experienced
Updated
20 May 2023
1 interview found
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Interview experience
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Difficulty level
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Duration
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Result
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2 Interview Rounds
1
Resume Shortlist Round
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
2
One-on-one Round (2 Questions)
- Q1. Basic questions of self
How can come to interview
How is give you the information Add Answer
- Q2. Give me self introduction Add Answer
Top trending discussions
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Interview Tips & Stories
2w (edited)
a consultant
Alternate documents for Employee verification?
My new employer asked for my previous offer letters and salary slips. When I inquired, they said it was for background verification.
However, I feel that providing these documents might affect salary negotiations, and it feels a bit unethical too.
What alternative documents can I provide for employment verification?
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Interview questions from similar companies
Interview experience
Good
Difficulty level
Easy
Duration
Less than 2 weeks
Result
Selected
I applied via Walk-in and was interviewed in Sep 2024.
1 Interview Round
1
One-on-one Round (3 Questions)
- Q1. About my previous work Add Answer
- Q2. What is SOP, SLA, TAT View Answers (1)
- Q3. Tell me about your self View Answers (1)
Interview experience
Bad
Difficulty level
Moderate
Duration
Less than 2 weeks
Result
No response
I applied via Recruitment Consulltant and was interviewed in Apr 2024.
3 Interview Rounds
1
Aptitude Test Round
100 marks aptitude test
2
Aptitude Test Round
100 marks of reasoning test
3
HR Round (2 Questions)
- Q1. Self introduction Add Answer
- Q2. Expected salary Add Answer
Interview Preparation Tips
Interview preparation tips for other job seekers - Very bad response. Attitude towards the candidate are imotionless.
Customer Service Executive Interview Questions
Jana Small Finance Bank
Anonymous
posted on 19 Jun 2024
Interview experience
Excellent
Difficulty level
Easy
Duration
Less than 2 weeks
Result
Selected
I applied via Walk-in and was interviewed in May 2024.
2 Interview Rounds
1
HR Round (1 Question)
- Q1. Old Company working Add Answer
2
Cashier Round (1 Question)
- Q1. What is Cashier's working View Answers (1)
Hrishi Takkar
Interview experience
Good
Difficulty level
Moderate
Duration
Less than 2 weeks
Result
Selected
I applied via Naukri.com and was interviewed in Jul 2023.
2 Interview Rounds
1
Resume Shortlist Round
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
2
HR Round (3 Questions)
- Q1. Tell Me about yourself View Answers (1)
- Q2. What is your Expected CTC? View Answers (2)
- Q3. 30% more from the previous employer Add Answer
Interview Preparation Tips
Topics to prepare for IDFC FIRST Bank Customer Service Executive interview:
- Banking
- Loans
- Saving Account
Interview experience
Excellent
Difficulty level
Easy
Duration
Less than 2 weeks
Result
No response
I applied via Recruitment Consulltant and was interviewed in Jul 2023.
2 Interview Rounds
1
HR Round (1 Question)
- Q1. Why did you chose bpo Add Answer
2
Team lead Round (1 Question)
- Q1. Can you tell me something about yourself. Add Answer
Interview Preparation Tips
Interview preparation tips for other job seekers - It's my advice to the job seekers that search your job actively on job applications or else share your updated resumes to your relatives friends and family members or else your siblings and tell them that I am actively looking out for a job i.e you yourself and gain some good experiences from that organisation.
I was interviewed in May 2021.
1 Interview Round
Interview Questions
- Q1. APY MINIMUM AND MAXIMUM AGE
View Answers (1)
- Q2. SHG MINIMUM AND MAXIMUM MEMBERS
Add Answer
- Q3. MAXIMUM 20 MEMBERS
View Answers (1)
Interview Preparation Tips
Interview preparation tips for other job seekers - THIS INTERVIEW WAS A PROMOTION INTERVIEW FROM EXECUTIVE TO ASSISTANT MANAGER. THIS LASTED FOR ABOUT 15 MINUTES. MOST OF THE QUESTIONS ASKED WERE ABOUT THE DESKS WE HANDLE IN BANK DAILY. THAT WAS THE FIRST INTERVIEW I EVER FACED. I WAS VERY TENSE AND WAS UNABLE TO ANSWER MY QUESTIONS. YOU NEED TO STAY CALM AND TRY TO RELAX.
Customer Care Representative Interview Questions
Ujjivan Small Finance Bank
Anonymous
posted on 8 Sep 2021
I applied via Naukri.com and was interviewed in Aug 2021.
1 Interview Round
Interview Questions
- Q1. Introduce yourself
View Answers (1)
- Q2. Why do you want this job
View Answers (3)
- Q3. What is your experience
View Answers (1)
- Q4. What are the basic banking terms
View Answers (2)
- Q5. Types of products in banking
View Answers (5)
- Q6. About previous job profile and ctc
View Answers (1)
Interview Preparation Tips
Interview preparation tips for other job seekers - 1.The first step to the preparation of bank interview is knowing the bank. 2. Don't talk too much,don't be too familiar
3. Prepare questions to ask the interviewer
4. Be confident
5. Be prepared for everything
3. Prepare questions to ask the interviewer
4. Be confident
5. Be prepared for everything
I applied via Recruitment Consultant and was interviewed in Jan 2021.
Interview Questions
- Q1. How u will sell product
View Answers (1)
- Q2. Comfortable with shifts
Add Answer
Interview Preparation Tips
Interview preparation tips for other job seekers - Confidence matters
Interview experience
Bad
Difficulty level
Moderate
Duration
Less than 2 weeks
Result
No response
I applied via Recruitment Consulltant and was interviewed in Apr 2024.
3 Interview Rounds
1
Aptitude Test Round
100 marks aptitude test
2
Aptitude Test Round
100 marks of reasoning test
3
HR Round (2 Questions)
- Q1. Self introduction Add Answer
- Q2. Expected salary Add Answer
Interview Preparation Tips
Interview preparation tips for other job seekers - Very bad response. Attitude towards the candidate are imotionless.
DCB Bank Interview FAQs
How many rounds are there in DCB Bank Customer Care Executive interview for experienced candidates?
DCB Bank interview process for experienced candidates usually has 2 rounds. The most common rounds in the DCB Bank interview process for experienced candidates are Resume Shortlist and One-on-one Round.
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Customer Care Executive Interview Questions from Similar Companies
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DCB Bank Customer Care Executive Reviews and Ratings
based on 5 reviews
Rating in categories
|
Relationship Manager
809
salaries
|  ₹2 L/yr - ₹6.8 L/yr |
|
Assistant Manager
603
salaries
| ₹1.8 L/yr - ₹5.7 L/yr |
|
Deputy Manager
398
salaries
| ₹2.3 L/yr - ₹9 L/yr |
|
Credit Manager
298
salaries
| ₹3 L/yr - ₹12 L/yr |
|
Sales Manager
281
salaries
| ₹3 L/yr - ₹11 L/yr |
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