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Conneqt Business Solutions
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Conneqt Business Solutions Interview Questions, Process, and Tips for Experienced
Top Conneqt Business Solutions Interview Questions and Answers for Experienced
- Q1. How to calculate repeat, how to control shrinkage n attrition, how to control AHT, situational based questions.asked in Team Lead Operations interview
- Q2. 1 condition : what if any costomer is denying to pay, what I will doasked in Team Lead interview
- Q3. What are the Key Performance Indicators (KPIs) and Key Result Areas (KRAs) for a Team Lead?asked in Senior Team Leader interview
Conneqt Business Solutions Interview Experiences for Experienced
221 interviews found
Anonymous
I applied via Referral and was interviewed in Apr 2022. There were 4 interview rounds.
Versant round
It's about some basic topics
(1 Question)
- Q1. Family background and personal information
(1 Question)
- Q1. About experience and work
Interview Preparation Tips
- Intermediate
- Degree
Customer Service Interview Questions asked at other Companies
Selected
I applied via Naukri.com and was interviewed in Jul 2022. There was 1 interview round.
(2 Questions)
- Q1. Why would you prefer Q Connect?
- Ans.
I prefer Q Connect because of their excellent customer service and user-friendly platform.
Q Connect has a highly responsive customer support team that is always available to assist with any issues or concerns.
Their platform is easy to navigate and use, making it simple to access and manage my account.
Q Connect offers a wide range of products and services, ensuring that I have everything I need in one place.
Their compet...
- Q2. Better Growth Opportunity and a friendly environment to work.
Interview Preparation Tips
2.Research for industry and company.
3.Reasons for job.
Customer Support Associate Interview Questions asked at other Companies
I applied via Referral and was interviewed in Dec 2021. There were 2 interview rounds.
(6 Questions)
- Q1. Tell me about ur self
- Q2. How u spend your yesterday
- Q3. Why u join BPO line
- Q4. What is customer service
- Ans.
Customer service is the provision of assistance and support to customers before, during, and after a purchase or interaction.
Customer service involves addressing customer inquiries, concerns, and complaints.
It includes providing information about products or services, helping customers make purchasing decisions, and resolving issues.
Customer service can be provided through various channels such as phone, email, chat, o...
- Q5. Are you comfortable any shift
- Q6. Difference between inbound and outbound
- Ans.
Inbound refers to receiving communication or requests, while outbound refers to initiating communication or making requests.
Inbound involves receiving calls, messages, or requests from customers or clients.
Outbound involves making calls, sending messages, or initiating contact with customers or clients.
Inbound focuses on addressing customer inquiries, providing support, or handling complaints.
Outbound focuses on sales ...
Senior Team Leader Interview Questions asked at other Companies
(3 Questions)
- Q1. What is your previous job profile?
- Q2. What's do you konw about excel ?
- Q3. What do you know about communication with banking customers ?
- Ans.
Communication with banking customers involves effective listening, clear messaging, and building trust.
Active listening to understand customer needs and concerns
Using clear and concise language to explain banking products and services
Building trust through transparency and follow-up
Providing personalized solutions to meet customer needs
Handling complaints and resolving issues promptly and professionally
Interview Preparation Tips
Must you give interview with confidence and focus on positive answer
Team Manager Interview Questions asked at other Companies
Conneqt Business Solutions interview questions for popular designations
I applied via Indeed and was interviewed in May 2022. There were 3 interview rounds.
(1 Question)
- Q1. Tell me about your work experience
- Ans.
I have worked in customer service for 3 years, handling inquiries, complaints, and providing solutions.
Worked as a customer service representative for XYZ company for 2 years
Handled customer inquiries, complaints, and provided solutions
Trained new hires on customer service protocols and procedures
Received positive feedback from customers for excellent service
Collaborated with other departments to resolve customer issue...
(1 Question)
- Q1. Tell me about work experience.
- Ans.
I have worked in customer service for 2 years and have experience in handling customer complaints and resolving issues.
Worked as a customer service representative for 2 years
Handled customer complaints and resolved issues
Assisted customers with product inquiries and provided solutions
Maintained accurate records of customer interactions
Collaborated with team members to improve customer satisfaction
Received positive feed
Interview Preparation Tips
Customer Service Associate Interview Questions asked at other Companies
Get interview-ready with Top Conneqt Business Solutions Interview Questions
I applied via Walk-in and was interviewed in Dec 2021. There were 7 interview rounds.
Interview Questionnaire
6 Questions
- Q1. What you want from this company?? Where should you see yourself in next 5 years in this company??
- Q2. If I provide much less salary compare to previous company, would you like to continue in this company?
- Q3. Why you choose this sector?
- Q4. Have you any high profile degree
- Q5. Written text
- Q6. Translation
Interview Preparation Tips
BPO Associate Interview Questions asked at other Companies
Jobs at Conneqt Business Solutions
I applied via Walk-in and was interviewed before Nov 2021. There were 4 interview rounds.
(3 Questions)
- Q1. HR rejected me in the first round, he was saying u are totally lying. When I showed him the payslips he believed.
- Q2. Rejected at the very beginning.
- Q3. Show me the payslips?
Which languages you know other than English?
(3 Questions)
- Q1. Tell me something about today in bangla.
- Q2. Who else are there in your family?
- Q3. Who is the earner now?
- Ans.
It is unclear who the earner is as the question is not specific.
The question needs to be more specific to provide a clear answer.
It could be referring to the earner in a specific household or company.
Without more context, it is impossible to determine who the earner is.
Interview Preparation Tips
Selected
I applied via Naukri.com and was interviewed before Oct 2022. There were 3 interview rounds.
(2 Questions)
- Q1. Personal details
- Q2. Quality experience
(2 Questions)
- Q1. Personal details and experience
- Q2. Discussion on six sigma processes
Interview Preparation Tips
- Lean Six Sigma
Deputy Manager Quality Interview Questions asked at other Companies
I applied via Naukri.com and was interviewed in Apr 2022. There were 4 interview rounds.
(1 Question)
- Q1. There's a client round where hr asked about my ideas or knowledge about the customer executive .
(1 Question)
- Q1. No questions was asked in typing test Just checked the skills.
Interview Preparation Tips
Customer Executive Interview Questions asked at other Companies
Selected
I applied via Approached by Company and was interviewed before Oct 2022. There were 3 interview rounds.
(1 Question)
- Q1. Asked about previous work and projects
(1 Question)
- Q1. Explained Work details and HR Round
Interview Preparation Tips
2. Discuss about working days- they say as per client requirements but ask to work on Saturday as well
Tech Support Interview Questions asked at other Companies
Top trending discussions
Conneqt Business Solutions Interview FAQs
The duration of Conneqt Business Solutions interview process can vary, but typically it takes about less than 2 weeks to complete.
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Conneqt Business Solutions Interviews By Designations
- Conneqt Business Solutions Customer Care Executive Interview Questions
- Conneqt Business Solutions Customer Service Executive Interview Questions
- Conneqt Business Solutions Team Lead Interview Questions
- Conneqt Business Solutions Customer Support Executive Interview Questions
- Conneqt Business Solutions Customer Service Associate Interview Questions
- Conneqt Business Solutions Cce Executive Interview Questions
- Conneqt Business Solutions BPO Executive Interview Questions
- Conneqt Business Solutions Operations Executive Interview Questions
- Show more
Interview Questions for Popular Designations
- Customer Care Executive Interview Questions
- Customer Service Executive Interview Questions
- Team Lead Interview Questions
- Customer Support Executive Interview Questions
- Customer Service Associate Interview Questions
- Cce Executive Interview Questions
- Operations Executive Interview Questions
- BPO Executive Interview Questions
- Show more
Conneqt Business Solutions Interview Process for Experienced
based on 119 interviews
Interview experience
Interview Questions from Similar Companies
Conneqt Business Solutions Reviews and Ratings
based on 9k reviews
Rating in categories
|
Customer Care Executive
3.5k
salaries
|  ₹0.4 L/yr - ₹5 L/yr |
|
Customer Service Executive
1.6k
salaries
| ₹1 L/yr - ₹4.6 L/yr |
|
Team Lead
1.3k
salaries
| ₹1.2 L/yr - ₹6.5 L/yr |
|
Senior Customer Service Executive
919
salaries
| ₹1 L/yr - ₹4.6 L/yr |
|
Customer Service Associate
766
salaries
| ₹0.9 L/yr - ₹4.2 L/yr |
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