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Conneqt Business Solutions
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I applied via Recruitment Consultant and was interviewed in Nov 2021. There were 4 interview rounds.
I am an experienced professional with strong leadership skills and a passion for driving team success.
Experienced professional with a proven track record of leading successful teams
Strong leadership skills and ability to motivate and inspire team members
Passionate about driving team success and achieving goals
Excellent communication and interpersonal skills
Proactive problem solver and decision maker
Adaptable and able t
As a Team Lead, my previous job responsibilities included managing a team, setting goals, coordinating tasks, and ensuring project success.
Managed a team of 10 employees
Set goals and objectives for the team
Coordinated tasks and assigned responsibilities
Monitored team performance and provided feedback
Ensured project deadlines were met
Collaborated with other departments to achieve project success
Yes
During a project, I had to choose between two team members for a promotion.
One team member had more experience but lacked leadership skills, while the other had less experience but showed great potential.
To handle the conflict, I evaluated their strengths and weaknesses objectively.
I decided to provide the promotion to the team member with potential and supported them with additional training and mentorship.
This dec...
My career progression duration on average has been around 2-3 years.
I have consistently taken on new challenges and responsibilities to grow in my career.
I have also pursued additional education and training to enhance my skills.
For example, I started as a junior developer and progressed to a senior developer within 3 years.
I then transitioned to a team lead role after another 2 years of experience.
Overall, I believe i...
Yes, I am willing to work as an individual contributor if required.
I am comfortable working independently and taking ownership of my tasks.
I have experience successfully completing projects on my own.
I am self-motivated and can work efficiently without constant supervision.
I am open to collaborating with others when necessary, even if I am not leading the team.
I believe in the importance of individual contributions in
Yes, I have experience in SOP.
I have worked as a Team Lead in my previous role and was responsible for creating and implementing SOPs.
I have developed SOPs for various processes, including onboarding new team members, project management, and quality control.
I have trained team members on following SOPs and ensured compliance with them.
I have also reviewed and updated SOPs regularly to improve efficiency and effectivene...
I am open to discussing salary based on the responsibilities and expectations of the Team Lead role.
I believe that compensation should be fair and competitive within the industry.
I am looking for a salary that reflects my experience, skills, and the value I can bring to the team.
I am open to negotiation and would like to discuss the full compensation package, including benefits and opportunities for growth.
I am confide...
Seeking new challenges and growth opportunities.
Opportunity for career advancement
Desire for new challenges
Company restructuring or downsizing
Relocation or commute issues
Better work-life balance
Conflict with management or colleagues
I applied via Referral and was interviewed in Apr 2022. There were 4 interview rounds.
Versant round
It's about some basic topics
I applied via Naukri.com and was interviewed in Jul 2022. There was 1 interview round.
I prefer Q Connect because of their excellent customer service and user-friendly platform.
Q Connect has a highly responsive customer support team that is always available to assist with any issues or concerns.
Their platform is easy to navigate and use, making it simple to access and manage my account.
Q Connect offers a wide range of products and services, ensuring that I have everything I need in one place.
Their compet...
I applied via Referral and was interviewed in Dec 2021. There were 2 interview rounds.
Customer service is the provision of assistance and support to customers before, during, and after a purchase or interaction.
Customer service involves addressing customer inquiries, concerns, and complaints.
It includes providing information about products or services, helping customers make purchasing decisions, and resolving issues.
Customer service can be provided through various channels such as phone, email, chat, o...
Inbound refers to receiving communication or requests, while outbound refers to initiating communication or making requests.
Inbound involves receiving calls, messages, or requests from customers or clients.
Outbound involves making calls, sending messages, or initiating contact with customers or clients.
Inbound focuses on addressing customer inquiries, providing support, or handling complaints.
Outbound focuses on sales ...
Conneqt Business Solutions interview questions for popular designations
Communication with banking customers involves effective listening, clear messaging, and building trust.
Active listening to understand customer needs and concerns
Using clear and concise language to explain banking products and services
Building trust through transparency and follow-up
Providing personalized solutions to meet customer needs
Handling complaints and resolving issues promptly and professionally
Get interview-ready with Top Conneqt Business Solutions Interview Questions
I applied via Indeed and was interviewed in May 2022. There were 3 interview rounds.
I have worked in customer service for 3 years, handling inquiries, complaints, and providing solutions.
Worked as a customer service representative for XYZ company for 2 years
Handled customer inquiries, complaints, and provided solutions
Trained new hires on customer service protocols and procedures
Received positive feedback from customers for excellent service
Collaborated with other departments to resolve customer issue...
I have worked in customer service for 2 years and have experience in handling customer complaints and resolving issues.
Worked as a customer service representative for 2 years
Handled customer complaints and resolved issues
Assisted customers with product inquiries and provided solutions
Maintained accurate records of customer interactions
Collaborated with team members to improve customer satisfaction
Received positive feed
I applied via Walk-in and was interviewed in Dec 2021. There were 7 interview rounds.
I applied via Walk-in and was interviewed before Nov 2021. There were 4 interview rounds.
Which languages you know other than English?
It is unclear who the earner is as the question is not specific.
The question needs to be more specific to provide a clear answer.
It could be referring to the earner in a specific household or company.
Without more context, it is impossible to determine who the earner is.
I applied via Naukri.com and was interviewed before Oct 2022. There were 3 interview rounds.
I applied via Naukri.com and was interviewed in Apr 2022. There were 4 interview rounds.
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