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Conneqt Business Solutions Interview Questions, Process, and Tips for Experienced

Updated 8 Jan 2025

Top Conneqt Business Solutions Interview Questions and Answers for Experienced

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Conneqt Business Solutions Interview Experiences for Experienced

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202 interviews found

Team Lead Interview Questions & Answers

user image Anonymous

posted on 12 Dec 2021

I applied via Recruitment Consultant and was interviewed in Nov 2021. There were 4 interview rounds.

Interview Questionnaire 

8 Questions

  • Q1. Tell me something about yourself?
  • Ans. 

    I am an experienced professional with strong leadership skills and a passion for driving team success.

    • Experienced professional with a proven track record of leading successful teams

    • Strong leadership skills and ability to motivate and inspire team members

    • Passionate about driving team success and achieving goals

    • Excellent communication and interpersonal skills

    • Proactive problem solver and decision maker

    • Adaptable and able t

  • Answered by AI
  • Q2. What's your previous job responsibilities?
  • Ans. 

    As a Team Lead, my previous job responsibilities included managing a team, setting goals, coordinating tasks, and ensuring project success.

    • Managed a team of 10 employees

    • Set goals and objectives for the team

    • Coordinated tasks and assigned responsibilities

    • Monitored team performance and provided feedback

    • Ensured project deadlines were met

    • Collaborated with other departments to achieve project success

  • Answered by AI
  • Q3. Any example where you had a conflict of interest and how did you handle it?
  • Ans. 

    Yes

    • During a project, I had to choose between two team members for a promotion.

    • One team member had more experience but lacked leadership skills, while the other had less experience but showed great potential.

    • To handle the conflict, I evaluated their strengths and weaknesses objectively.

    • I decided to provide the promotion to the team member with potential and supported them with additional training and mentorship.

    • This dec...

  • Answered by AI
  • Q4. What was your career progression duration on average?
  • Ans. 

    My career progression duration on average has been around 2-3 years.

    • I have consistently taken on new challenges and responsibilities to grow in my career.

    • I have also pursued additional education and training to enhance my skills.

    • For example, I started as a junior developer and progressed to a senior developer within 3 years.

    • I then transitioned to a team lead role after another 2 years of experience.

    • Overall, I believe i...

  • Answered by AI
  • Q5. Are you willing to work as an Individual contributor rather than traditional Team handling?
  • Ans. 

    Yes, I am willing to work as an individual contributor if required.

    • I am comfortable working independently and taking ownership of my tasks.

    • I have experience successfully completing projects on my own.

    • I am self-motivated and can work efficiently without constant supervision.

    • I am open to collaborating with others when necessary, even if I am not leading the team.

    • I believe in the importance of individual contributions in

  • Answered by AI
  • Q6. Do you have any experience in SOP?
  • Ans. 

    Yes, I have experience in SOP.

    • I have worked as a Team Lead in my previous role and was responsible for creating and implementing SOPs.

    • I have developed SOPs for various processes, including onboarding new team members, project management, and quality control.

    • I have trained team members on following SOPs and ensured compliance with them.

    • I have also reviewed and updated SOPs regularly to improve efficiency and effectivene...

  • Answered by AI
  • Q7. What's your salary expectations?
  • Ans. 

    I am open to discussing salary based on the responsibilities and expectations of the Team Lead role.

    • I believe that compensation should be fair and competitive within the industry.

    • I am looking for a salary that reflects my experience, skills, and the value I can bring to the team.

    • I am open to negotiation and would like to discuss the full compensation package, including benefits and opportunities for growth.

    • I am confide...

  • Answered by AI
  • Q8. Why did you leave your previous Organization?
  • Ans. 

    Seeking new challenges and growth opportunities.

    • Opportunity for career advancement

    • Desire for new challenges

    • Company restructuring or downsizing

    • Relocation or commute issues

    • Better work-life balance

    • Conflict with management or colleagues

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - Post Company HR round there were 2 client rounds as this position required to work at client location hence No Operations round was conducted from Conneqt. The first client round was with AM and the final round was with the Head of the department.
All the rounds were conducted via Virtual meetings.
It's about demonstrating confidence, The first impression can be a great beginning - or a quick ending to your interview hence be prepared with a good internet connection and a quiet place wherever you wish to attend the interview from, Exhibit good listening skills, Observe your interviewer and match their style and pace.
Don't share too much information than HE/SHE needs to know
Take time to answer the questions, inform the interviewer if you need more than a minute to gather all your thoughts.
Don't appear desperate it shows your lack of confidence always reflect the three C's: Calm, confident, Clever

Team Lead Interview Questions asked at other Companies

Q1. write a java program to get maxing profit by buying and selling a share from a given set of values (they will change the question after you give solution, like if consider buying only once and selling once they will say to buying multiple t... read more
View answer (3)

I applied via Referral and was interviewed in Apr 2022. There were 4 interview rounds.

Round 1 - Aptitude Test 

Versant round

Round 2 - Group Discussion 

It's about some basic topics

Round 3 - HR 

(1 Question)

  • Q1. Family background and personal information
Round 4 - One-on-one 

(1 Question)

  • Q1. About experience and work

Interview Preparation Tips

Topics to prepare for Conneqt Business Solutions Customer Service interview:
  • Intermediate
  • Degree
Interview preparation tips for other job seekers - Be confident and have some great communication skill

Customer Service Interview Questions asked at other Companies

Q1. What do you say about customer service?
View answer (19)
Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Naukri.com and was interviewed in Jul 2022. There was 1 interview round.

Round 1 - HR 

(2 Questions)

  • Q1. Why would you prefer Q Connect?
  • Ans. 

    I prefer Q Connect because of their excellent customer service and user-friendly platform.

    • Q Connect has a highly responsive customer support team that is always available to assist with any issues or concerns.

    • Their platform is easy to navigate and use, making it simple to access and manage my account.

    • Q Connect offers a wide range of products and services, ensuring that I have everything I need in one place.

    • Their compet...

  • Answered by AI
  • Q2. Better Growth Opportunity and a friendly environment to work.

Interview Preparation Tips

Interview preparation tips for other job seekers - 1. listen carefully to the interviewer.
2.Research for industry and company.
3.Reasons for job.

Customer Support Associate Interview Questions asked at other Companies

Q1. How can you tackle your customer in real time scenario?
View answer (31)

I applied via Referral and was interviewed in Dec 2021. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - One-on-one 

(6 Questions)

  • Q1. Tell me about ur self
  • Q2. How u spend your yesterday
  • Q3. Why u join BPO line
  • Q4. What is customer service
  • Ans. 

    Customer service is the provision of assistance and support to customers before, during, and after a purchase or interaction.

    • Customer service involves addressing customer inquiries, concerns, and complaints.

    • It includes providing information about products or services, helping customers make purchasing decisions, and resolving issues.

    • Customer service can be provided through various channels such as phone, email, chat, o...

  • Answered by AI
  • Q5. Are you comfortable any shift
  • Q6. Difference between inbound and outbound
  • Ans. 

    Inbound refers to receiving communication or requests, while outbound refers to initiating communication or making requests.

    • Inbound involves receiving calls, messages, or requests from customers or clients.

    • Outbound involves making calls, sending messages, or initiating contact with customers or clients.

    • Inbound focuses on addressing customer inquiries, providing support, or handling complaints.

    • Outbound focuses on sales ...

  • Answered by AI

Senior Team Leader Interview Questions asked at other Companies

Q1. How will u manage with low bandwidth and excessive target to achieve EOD.
View answer (1)

Conneqt Business Solutions interview questions for popular designations

 Customer Care Executive

 (57)

 Customer Service Executive

 (29)

 Team Lead

 (18)

 Customer Support Executive

 (16)

 Customer Service Associate

 (15)

 Cce Executive

 (10)

 Operations Executive

 (10)

 BPO Executive

 (8)

Team Manager Interview Questions & Answers

user image Anonymous

posted on 18 Oct 2022

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Don’t add your photo or details such as gender, age, and address in your resume. These details do not add any value.
View all tips
Round 2 - HR 

(3 Questions)

  • Q1. What is your previous job profile?
  • Q2. What's do you konw about excel ?
  • Q3. What do you know about communication with banking customers ?
  • Ans. 

    Communication with banking customers involves effective listening, clear messaging, and building trust.

    • Active listening to understand customer needs and concerns

    • Using clear and concise language to explain banking products and services

    • Building trust through transparency and follow-up

    • Providing personalized solutions to meet customer needs

    • Handling complaints and resolving issues promptly and professionally

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - You must shares your real experience and must you share which is you learn by your experience.

Must you give interview with confidence and focus on positive answer

Team Manager Interview Questions asked at other Companies

Q1. To maintain SIEM solution which are the daily activities that you will perform?
View answer (4)

Get interview-ready with Top Conneqt Business Solutions Interview Questions

I applied via Indeed and was interviewed in May 2022. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Properly align and format text in your resume. A recruiter will have to spend more time reading poorly aligned text, leading to high chances of rejection.
View all tips
Round 2 - One-on-one 

(1 Question)

  • Q1. Tell me about your work experience
  • Ans. 

    I have worked in customer service for 3 years, handling inquiries, complaints, and providing solutions.

    • Worked as a customer service representative for XYZ company for 2 years

    • Handled customer inquiries, complaints, and provided solutions

    • Trained new hires on customer service protocols and procedures

    • Received positive feedback from customers for excellent service

    • Collaborated with other departments to resolve customer issue...

  • Answered by AI
Round 3 - One-on-one 

(1 Question)

  • Q1. Tell me about work experience.
  • Ans. 

    I have worked in customer service for 2 years and have experience in handling customer complaints and resolving issues.

    • Worked as a customer service representative for 2 years

    • Handled customer complaints and resolved issues

    • Assisted customers with product inquiries and provided solutions

    • Maintained accurate records of customer interactions

    • Collaborated with team members to improve customer satisfaction

    • Received positive feed

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - Answer confidently

Customer Service Associate Interview Questions asked at other Companies

Q1. Situational: If customer gets damaged product and he is saying he want to return the product then what you will do? (write an mail)
View answer (38)

Jobs at Conneqt Business Solutions

View all

BPO Associate Interview Questions & Answers

user image Anonymous

posted on 13 Jan 2022

I applied via Walk-in and was interviewed in Dec 2021. There were 7 interview rounds.

Interview Questionnaire 

6 Questions

  • Q1. What you want from this company?? Where should you see yourself in next 5 years in this company??
  • Q2. If I provide much less salary compare to previous company, would you like to continue in this company?
  • Q3. Why you choose this sector?
  • Q4. Have you any high profile degree
  • Q5. Written text
  • Q6. Translation

Interview Preparation Tips

Interview preparation tips for other job seekers - Be honest make all answers with deliberately

BPO Associate Interview Questions asked at other Companies

Q1. 1) what is bpo? 2) what is customer service? 3) why you want to join in this company?
View answer (1)

Customer Care Excecutive - Adhar Card Process Interview Questions & Answers

user image BUJU MAJUMDAR

posted on 21 Nov 2022

I applied via Walk-in and was interviewed before Nov 2021. There were 4 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Double-check your resume for any spelling mistakes. The recruiter may consider spelling mistakes as careless behavior or poor communication skills.
View all tips
Round 2 - HR 

(3 Questions)

  • Q1. HR rejected me in the first round, he was saying u are totally lying. When I showed him the payslips he believed.
  • Q2. Rejected at the very beginning.
  • Q3. Show me the payslips?
Round 3 - Aptitude Test 

Which languages you know other than English?

Round 4 - One-on-one 

(3 Questions)

  • Q1. Tell me something about today in bangla.
  • Q2. Who else are there in your family?
  • Q3. Who is the earner now?
  • Ans. 

    It is unclear who the earner is as the question is not specific.

    • The question needs to be more specific to provide a clear answer.

    • It could be referring to the earner in a specific household or company.

    • Without more context, it is impossible to determine who the earner is.

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - TBSS is a small company, it takes a whole day to clear the interview. They are running some Tata processes. A little bit more salary was expected after almost 60 days. It was a COVID 3rd wave.
Interview experience
3
Average
Difficulty level
Moderate
Process Duration
2-4 weeks
Result
Selected Selected

I applied via Naukri.com and was interviewed before Oct 2022. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Do not use an unprofessional email address such as cool_boy@email.com. It shows a lack of professionalism by the candidate.
View all tips
Round 2 - One-on-one 

(2 Questions)

  • Q1. Personal details
  • Q2. Quality experience
Round 3 - One-on-one 

(2 Questions)

  • Q1. Personal details and experience
  • Q2. Discussion on six sigma processes

Interview Preparation Tips

Topics to prepare for Conneqt Business Solutions Deputy Manager Quality interview:
  • Lean Six Sigma
Interview preparation tips for other job seekers - learn about six sigma

Deputy Manager Quality Interview Questions asked at other Companies

Q1. Q. How to select Pump and motor for agriculture applications
View answer (1)

Customer Executive Interview Questions & Answers

user image Parmina Khatoon

posted on 1 May 2022

I applied via Naukri.com and was interviewed in Apr 2022. There were 4 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Be truthful in your resume. It is very easy to catch false or lies during the interview by asking basic questions.
View all tips
Round 2 - HR 

(1 Question)

  • Q1. There's a client round where hr asked about my ideas or knowledge about the customer executive .
Round 3 - Aptitude Test 
Round 4 - Typing Test 

(1 Question)

  • Q1. No questions was asked in typing test Just checked the skills.

Interview Preparation Tips

Interview preparation tips for other job seekers - Just be confident and that doesn't mean you will be oversmart or will show overconfidence. Be practical and logical. That's it .

Customer Executive Interview Questions asked at other Companies

Q1. How to gain in Pepsi share growth
View answer (29)

Conneqt Business Solutions Interview FAQs

How many rounds are there in Conneqt Business Solutions interview for experienced candidates?
Conneqt Business Solutions interview process for experienced candidates usually has 2-3 rounds. The most common rounds in the Conneqt Business Solutions interview process for experienced candidates are HR, Resume Shortlist and One-on-one Round.
How to prepare for Conneqt Business Solutions interview for experienced candidates?
Go through your CV in detail and study all the technologies mentioned in your CV. Prepare at least two technologies or languages in depth if you are appearing for a technical interview at Conneqt Business Solutions. The most common topics and skills that interviewers at Conneqt Business Solutions expect are Training, Team Leading, Communication Skills, Team Handling and Team Management.
What are the top questions asked in Conneqt Business Solutions interview for experienced candidates?

Some of the top questions asked at the Conneqt Business Solutions interview for experienced candidates -

  1. 1 condition : what if any costomer is denying to pay, what I will...read more
  2. How to sale a credit card and sale it to...read more
  3. What do you know about Insura...read more
How long is the Conneqt Business Solutions interview process?

The duration of Conneqt Business Solutions interview process can vary, but typically it takes about less than 2 weeks to complete.

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Conneqt Business Solutions Interview Process for Experienced

based on 43 interviews in last 1 year

Interview experience

4.2
  
Good
View more

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Conneqt Business Solutions Reviews and Ratings

based on 8.5k reviews

3.7/5

Rating in categories

3.6

Skill development

3.5

Work-life balance

3.2

Salary

3.5

Job security

3.5

Company culture

3.0

Promotions

3.4

Work satisfaction

Explore 8.5k Reviews and Ratings
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