Conneqt Business Solutions Customer Service Interview Questions and Answers

India successfully landing on moon

Safety about your work place

Q1. Introduction Project work About company Salary expectation One word of yourself
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Assignment is not too much easy. It’s quality difficult.

Q1. Your introduction and why you want to job here
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Q1. What do you know about customer service
Ans. 
Customer service involves providing assistance and support to customers before, during, and after a purchase.
• Customer service is all about meeting the needs and expectations of customers.

• It involves actively listening to customers, addressing their concerns, and finding solutions to their problems.

• Providing timely and accurate information, being courteous and empathetic, and going above and beyond to ensure customer sa...read more
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Q2. Why do you wanna work here
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Q1. Communication skills
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Q2. General questions abt customer handling
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Q1. General questions
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Q2. Abt customer service
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Q1. Question 1 tell me about yourself question 2 why you left your previous job question 3why should I hire u question 4 why you want to join us
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Q1. Tell me about yourself
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Computer knowledge, work style/personality

Q1. Why do you want to work for us?
Ans. 
I want to work for you because of your excellent reputation and commitment to customer satisfaction.
• I am impressed by your company's positive online reviews and customer testimonials.

• I appreciate your focus on providing exceptional customer service and going above and beyond to meet customer needs.

• I am excited about the opportunity to work in a dynamic and fast-paced environment where I can utilize my strong communicat...read more
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Q2. Tell me about yourself.
Ans. 
I am a dedicated and experienced customer service associate with a strong focus on providing exceptional support to customers.
• I have worked in the customer service industry for 5 years.

• I am skilled in handling customer inquiries, resolving complaints, and providing product information.

• I have received multiple commendations for my excellent communication and problem-solving skills.

• I am fluent in English, Spanish, and Fr...read more
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