Conneqt Business Solutions B.P.O Interview Questions and Answers for Freshers

Q1. Personal questions
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Q2. Personal questions about the job
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Chat test / Writing test

Q1. Personal questions
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Q2. Questions about the process
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Q1. Typing test questions
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Q2. 3 questions in typing test
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Q1. Say 4 to 5 lines on music ?
Ans. 
Music is a universal language that evokes emotions and connects people through rhythm, melody, and lyrics.
• Music has the power to uplift moods and evoke strong emotions.

• It can serve as a form of self-expression and a way to communicate feelings.

• Different genres of music cater to diverse tastes and preferences.

• Music can bring people together, create memories, and inspire creativity.

• Examples: Classical music, rock, pop, j
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Q1. What you think about women safety in india?
Ans. 
Women safety in India is a complex issue with various challenges and concerns.
• Women safety in India is a matter of serious concern.

• There are several factors contributing to the lack of safety for women in India, including cultural norms, gender inequality, and inadequate law enforcement.

• Instances of violence against women, such as rape, domestic violence, and harassment, are prevalent.

• Women often face challenges in acc...read more
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They are doing AMCAT in the first round.

Q1. Tell me about yourself.
Ans. 
I am a dedicated and customer-oriented professional with experience in providing chat support for various products and services.
• Experienced in handling customer inquiries and resolving issues through chat support

• Proficient in using chat support software and multitasking to assist multiple customers simultaneously

• Strong communication skills and ability to empathize with customers to provide excellent service

• Familiar wit...read more
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Q2. What did you do yesteray?
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After AMCAT there will be a telephonic HR round and she ask some question and she provide the details about the process and some brief about VERSANT. There will be no HR round if you are doing from consultancy and I have no idea about walkin. There is a VERSANT round

Q1. What did you do yesterday?
Ans. 
Yesterday, I handled customer inquiries through chat support, resolved technical issues, and provided product information.
• Handled customer inquiries through chat support

• Resolved technical issues

• Provided product information
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Q2. What do you know about this process?
Ans. 
Chat Support Executive involves providing assistance to customers through online chat platforms.
• Providing real-time support to customers via chat

• Resolving customer queries and issues efficiently

• Maintaining a positive and professional attitude

• Utilizing knowledge base and resources to assist customers

• Escalating complex issues to higher levels of support
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Q3. What is salary expectations?
Ans. 
Salary expectations are based on industry standards, experience, and qualifications.
• Research industry standards for similar roles

• Consider your level of experience and qualifications

• Be prepared to negotiate based on job responsibilities and benefits offered
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Q1. Normal Intro And Then They Will Check How Much Knowledge You Have About The Process They Were Hiring For?
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Q1. If You're Experienced Then They Will Check Your Knowledge About Previous Companies Your Role And Responsibilities
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Q1. Commerce basic questions. Basic accounting questions
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Q2. Basic accounting questions
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Q1. Basic queastions
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Q2. Tell me about your self
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Q3. Hobbies,acheivements,general introduction
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We have to listen audio and give answers

Q1. Same like HR and manger will test about your thinking ability
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Q1. Self introduction
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Q2. Work knowledge and salary discussion
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