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Concentrix Corporation
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I applied via Recruitment Consultant and was interviewed in Jan 2021. There were 3 interview rounds.
Yes, Concentrix is a global business services company that provides customer engagement, technology, and process solutions.
Concentrix is a subsidiary of SYNNEX Corporation
It has over 225 locations in 40+ countries
It offers services in industries such as healthcare, technology, retail, and more
Top trending discussions
Customer support refers to the assistance provided to customers before, during, and after a purchase.
Customer support involves addressing customer inquiries, resolving issues, and providing guidance.
It includes offering technical support, troubleshooting, and product information.
Customer support can be provided through various channels such as phone, email, chat, and social media.
Good customer support leads to customer...
Listen to their concerns, empathize with them, remain calm, offer solutions, follow up.
Listen actively to the customer's concerns without interrupting.
Empathize with the customer by acknowledging their feelings.
Remain calm and composed, even if the customer is being aggressive.
Offer solutions or alternatives to address the customer's issue.
Follow up with the customer to ensure their satisfaction and resolve any remaini
I was interviewed in Dec 2024.
My day was productive and busy with back-to-back meetings and tasks.
Had multiple meetings with different teams
Completed several tasks on deadline
Received positive feedback from a client
Had a team lunch to celebrate a colleague's birthday
I am a dedicated and experienced customer service professional with a strong background in resolving customer issues and providing excellent support.
Over 5 years of experience in customer service roles
Skilled in handling customer inquiries and complaints
Proficient in using CRM systems and resolving technical issues
Received multiple awards for outstanding customer service performance
I applied via Walk-in
I will speak on the impact of social media on mental health.
Social media can contribute to feelings of inadequacy and low self-esteem
Excessive use of social media can lead to anxiety and depression
Cyberbullying on social media platforms can have severe consequences for mental health
However, social media can also provide a sense of community and support for individuals struggling with mental health issues
I applied via Job Fair and was interviewed in Apr 2022. There was 1 interview round.
WNS is a global business process management company.
WNS provides services in industries such as healthcare, banking, insurance, and travel.
It has over 40 delivery centers across the world.
WNS offers services such as finance and accounting, customer care, and research and analytics.
The company has won several awards for its services and innovation.
WNS has a strong focus on digital transformation and automation in its se
I applied via Walk-in and was interviewed in Sep 2021. There were 2 interview rounds.
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