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Concentrix Corporation Sr.Accounts Exec Interview Questions and Answers

Updated 17 Feb 2021

Concentrix Corporation Sr.Accounts Exec Interview Experiences

1 interview found

I applied via Recruitment Consultant and was interviewed in Jan 2021. There were 3 interview rounds.

Interview Questionnaire 

3 Questions

  • Q1. Tell something of myslef?
  • Q2. Do i know concentrix?
  • Ans. 

    Yes, Concentrix is a global business services company that provides customer engagement, technology, and process solutions.

    • Concentrix is a subsidiary of SYNNEX Corporation

    • It has over 225 locations in 40+ countries

    • It offers services in industries such as healthcare, technology, retail, and more

  • Answered by AI
  • Q3. Previous Company Experience?

Interview Preparation Tips

Interview preparation tips for other job seekers - Just be calm and cool and answer what you know and if you dont know something be frank about that.

Interview questions from similar companies

Interview experience
4
Good
Difficulty level
-
Process Duration
-
Result
-
Round 1 - One-on-one 

(2 Questions)

  • Q1. What do you mean by customer support
  • Ans. 

    Customer support refers to the assistance provided to customers before, during, and after a purchase.

    • Customer support involves addressing customer inquiries, resolving issues, and providing guidance.

    • It includes offering technical support, troubleshooting, and product information.

    • Customer support can be provided through various channels such as phone, email, chat, and social media.

    • Good customer support leads to customer...

  • Answered by AI
  • Q2. How you will handle angry customer
  • Ans. 

    Listen to their concerns, empathize with them, remain calm, offer solutions, follow up.

    • Listen actively to the customer's concerns without interrupting.

    • Empathize with the customer by acknowledging their feelings.

    • Remain calm and composed, even if the customer is being aggressive.

    • Offer solutions or alternatives to address the customer's issue.

    • Follow up with the customer to ensure their satisfaction and resolve any remaini

  • Answered by AI
Round 2 - HR 

(2 Questions)

  • Q1. Tell me About yourself
  • Q2. What is your salary expectations
Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I was interviewed in Dec 2024.

Round 1 - HR 

(2 Questions)

  • Q1. Tell me about yourself.
  • Q2. What was you job tol in last company.
Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
-
Round 1 - One-on-one 

(2 Questions)

  • Q1. How was your day today
  • Ans. 

    My day was productive and busy with back-to-back meetings and tasks.

    • Had multiple meetings with different teams

    • Completed several tasks on deadline

    • Received positive feedback from a client

    • Had a team lunch to celebrate a colleague's birthday

  • Answered by AI
  • Q2. Tell us about yourself
  • Ans. 

    I am a dedicated and experienced customer service professional with a strong background in resolving customer issues and providing excellent support.

    • Over 5 years of experience in customer service roles

    • Skilled in handling customer inquiries and complaints

    • Proficient in using CRM systems and resolving technical issues

    • Received multiple awards for outstanding customer service performance

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - Just keep calm
Round 1 - HR 

(3 Questions)

  • Q1. About the WNS work,just because I'm already hired and I'm a part of the company what I need to contribute to the company,so I need to love my work, dedication give importance I do all my best for the ...
  • Q2. Being a part of WNS How could you perform your job description...So as I know and my own understanding my major jobs b is waiting to call of my costumer booking for the flyt check-in in the hotel.Gather so...
  • Q3. They are happy that I'm be part of WNS

Interview Preparation Tips

Interview preparation tips for other job seekers - To the job seeker grab the opportunity and be a part of this company.
Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Walk-in

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - One-on-one 

(2 Questions)

  • Q1. Tq for giving this opportunity
  • Q2. Q fir giving opportunity

Interview Preparation Tips

Topics to prepare for Conneqt Business Solutions Sr.CCE interview:
  • About school days
Interview preparation tips for other job seekers - This is right job u want to full fill ur wants like Gadgets,Bike etc..,

Sr.CCE Interview Questions & Answers

Teleperformance user image singhal singhal

posted on 25 Jun 2024

Interview experience
4
Good
Difficulty level
-
Process Duration
-
Result
-
Round 1 - HR 

(2 Questions)

  • Q1. Introduce yourself
  • Q2. Speak on random topic
  • Ans. 

    I will speak on the impact of social media on mental health.

    • Social media can contribute to feelings of inadequacy and low self-esteem

    • Excessive use of social media can lead to anxiety and depression

    • Cyberbullying on social media platforms can have severe consequences for mental health

    • However, social media can also provide a sense of community and support for individuals struggling with mental health issues

  • Answered by AI
Round 2 - One-on-one 

(2 Questions)

  • Q1. Same thing abive
  • Q2. Same question above

Interview Preparation Tips

Interview preparation tips for other job seekers - Job security is very less

I applied via Job Fair and was interviewed in Apr 2022. There was 1 interview round.

Round 1 - HR 

(3 Questions)

  • Q1. About my educational background
  • Q2. About the nature of my work on how to deal different kind of costumer
  • Q3. And where i know about WNS
  • Ans. 

    WNS is a global business process management company.

    • WNS provides services in industries such as healthcare, banking, insurance, and travel.

    • It has over 40 delivery centers across the world.

    • WNS offers services such as finance and accounting, customer care, and research and analytics.

    • The company has won several awards for its services and innovation.

    • WNS has a strong focus on digital transformation and automation in its se

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - I advised to my fellow job seekers if the opportunity knock in your door just grab it just because opportunity knock at once

I applied via Walk-in and was interviewed in Sep 2021. There were 2 interview rounds.

Round 1 - HR 

(5 Questions)

  • Q1. What are your salary expectations?
  • Q2. Share details of your previous job.
  • Q3. Why should we hire you?
  • Q4. Where do you see yourself in 5 years?
  • Q5. Tell me about yourself.
Round 2 - One-on-one 

(1 Question)

  • Q1. 1. Tell me about yourself ? 2. Why should we hire you ? 3. Sell me this pen ?

Interview Preparation Tips

Interview preparation tips for other job seekers - Be positive and confident.
Know your career goals.
Interview experience
4
Good
Difficulty level
-
Process Duration
-
Result
-
Round 1 - HR 

(2 Questions)

  • Q1. Tell me something about yourself
  • Q2. Tell me about your past work experience

Interview Preparation Tips

Interview preparation tips for other job seekers - keep calm and don't lie

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