Concentrix Corporation Senior Technical Associate Interview Questions, Process, and Tips

Q1. Why you want to join Teleperformance?
Ans. 
I want to join Teleperformance because of its reputation for providing excellent customer service and opportunities for career growth.
• Teleperformance has a strong reputation for providing excellent customer service

• I am impressed by the company's commitment to employee training and development

• I believe that working at Teleperformance will provide me with opportunities for career growth and advancement
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Q2. Memorable day of your life?
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Q1. How soon you can join?
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Q1. Basic computer knowledge
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Q2. General hardware and software
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Q1. Tell me about yourself
Ans. 
I am a dedicated and experienced Technical Support Associate with a passion for solving complex technical issues.
• Over 5 years of experience in providing technical support to customers

• Proficient in troubleshooting hardware and software issues

• Excellent communication skills and ability to explain technical concepts to non-technical users

• Certified in ITIL and CompTIA A+

• Previous experience in managing a team of support tech
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Q2. Where do you stay
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I currently stay in a rented apartment in downtown area.
• I stay in a rented apartment

• Located in downtown area

• Close to public transportation

• Nearby grocery stores and restaurants
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Q1. Tell me about yourself
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Q2. Why are you interested to join Accenture
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Q1. What's your experience
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Q2. Why are you join i-energizer
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Q1. HR Screening - Resume
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Q1. About the current Project
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Q2. Some basic Java concepts
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Asked to write a code to select values on the basis of the map keys using java 8 stream API

Q1. How OAuth works?
Ans. 
OAuth is an open standard for access delegation, commonly used as a way for Internet users to grant websites or applications access to their information on other websites but without giving them the passwords.
• OAuth allows users to grant access to their information without sharing their passwords.

• It is commonly used for authentication and authorization in web applications.

• OAuth uses tokens to grant access to resources o...read more
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Q2. Benefits of using Stream API.
Ans. 
Stream API provides a way to process collections of objects in a functional style.
• Allows for concise and readable code

• Supports parallel processing for improved performance

• Provides a set of powerful functions like map, filter, reduce, etc.

• Enables lazy evaluation for better memory efficiency
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Q1. Salary Negotiation
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Q1. Normal js questions
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Q2. React - create a to do list
Ans. 
Create a to do list using React
• Create a new React project using create-react-app

• Create a component for the to do list

• Use state to manage the list of tasks

• Allow users to add new tasks and mark tasks as completed

• Style the to do list using CSS or a UI library like Material-UI
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Q3. What you know about typescript
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TypeScript is a superset of JavaScript that adds static typing and other features to help developers write more robust code.
• TypeScript is a statically typed language that compiles to plain JavaScript

• It supports modern JavaScript features like classes, interfaces, and modules

• TypeScript helps catch errors at compile time, making code more reliable and maintainable
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Q1. Normal js questions
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Q2. Write a map function.
Ans. 
A map function applies a given function to each element of an array and returns a new array with the results.
• Use the map function to iterate over each element of the array

• Pass a callback function as an argument to the map function

• The callback function should take the current element as input and return the transformed element

• Example: const arr = ['apple', 'banana', 'cherry']; const newArr = arr.map(item => item.toUpper
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