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Concentrix Corporation L1 L2 Engineer Interview Questions and Answers

Updated 7 Apr 2022

Concentrix Corporation L1 L2 Engineer Interview Experiences

1 interview found

L1 L2 Engineer Interview Questions & Answers

user image Anonymous

posted on 7 Apr 2022

I applied via Approached by Company and was interviewed in Oct 2021. There were 4 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - Assignment 

General grammar question

Round 3 - Technical 

(1 Question)

  • Q1. Troubleshooting steps for system BIOS BSOD
  • Ans. 

    Troubleshooting steps for BIOS and BSOD

    • For BIOS issues, check if the hardware is properly connected and configured

    • Update the BIOS firmware to the latest version

    • Reset the BIOS settings to default

    • For BSOD, check the error message and search for solutions online

    • Check for hardware issues such as faulty RAM or hard drive

    • Update drivers and software

    • Perform a system restore or reinstall the operating system if necessary

    • Answered by AI
    Add your answer
Round 4 - One-on-one 

(1 Question)

  • Q1. Technical knowledge test
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Be confident about your answers
Study few basic troubleshooting steps

Skills evaluated in this interview

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an operations executive
Job Market Seems to Be Opening Up Again!
I've been getting more interview calls recently, and after months of silence., it’s a relief! Things are looking better out there. Keep building your skills and applying, guys. Patience does pay off! For context: I have about 5 years of experience in the IT field, currently working as a security analyst (contract role) for the past 6 months. I've been applying for analyst roles at junior/mid-level positions open to hybrid and remote setups. Certifications I’ve done so far include CEH, CCNA, AWS Practitioner, and Splunk Essentials. What’s been your experience with job hunting lately? Let’s help each other out!
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Interview questions from similar companies

Desktop Support Engineer L1 Interview Questions & Answers

Firstsource Solutions user image Anonymous

posted on 28 Jul 2022

I applied via Recruitment Consulltant and was interviewed before Jul 2021. There was 1 interview round.

Round 1 - One-on-one 

(2 Questions)

  • Q1. What is DHCP and explain process of DHCP server
  • Ans. 

    DHCP is a network protocol that automatically assigns IP addresses to devices on a network.

    • DHCP stands for Dynamic Host Configuration Protocol.

    • It is used to assign IP addresses, subnet masks, default gateways, and other network parameters to devices.

    • The DHCP server manages a pool of available IP addresses and leases them to devices on request.

    • The process involves four steps: DHCP Discover, DHCP Offer, DHCP Request, and...

    • Answered by AI
    View 1 more answer
  • Q2. What is OSI Model and explain OSI Model layers
  • Ans. 

    The OSI Model is a conceptual framework that standardizes the functions of a communication system into seven layers.

    • The OSI Model stands for Open Systems Interconnection Model.

    • It was developed by the International Organization for Standardization (ISO) in 1984.

    • The model helps in understanding how different network protocols and technologies interact with each other.

    • The seven layers of the OSI Model are: Physical, Data ...

    • Answered by AI
    View 1 more answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Ask question randomly to verify knowledge and Communication skills.

Skills evaluated in this interview

Desktop Support Engineer L1 Interview Questions & Answers

Teleperformance user image hack the quate Shashi Shekhar Mishra

posted on 17 Mar 2023

Interview experience
5
Excellent
Difficulty level
Hard
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Naukri.com and was interviewed before Mar 2022. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - HR 

(1 Question)

  • Q1. Introduction about previous job and qualifications
  • Ans. 

    I worked as a Desktop Support Engineer L1 at XYZ Company for 2 years. I have a Bachelor's degree in Computer Science.

    • Worked as a Desktop Support Engineer L1 at XYZ Company for 2 years

    • Bachelor's degree in Computer Science

    • Provided technical support to end-users for hardware and software issues

    • Troubleshot and resolved desktop and laptop problems

    • Installed and configured operating systems and software applications

    • Assisted i...

    • Answered by AI
    Add your answer
Round 3 - Technical 

(1 Question)

  • Q1. Outlook configuration,dns , DHCP, windows installation, hardware troubleshooting, networking,server , active directory
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Be prepare with the help of desktop support questions basic knowledge of hardware networking and server

L1 Technical Support Engineer Interview Questions & Answers

WNS user image Anonymous

posted on 22 Oct 2021

I applied via Recruitment Consultant and was interviewed in Apr 2021. There were 3 interview rounds.

Interview Questionnaire 

1 Question

  • Q1. It's good within two rounds I cleared interview I am happy. User friendly environment. if you want to join WNS so join it's good for freshers I am also fresher here you learn more things.
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Ur eng is good or not it doesn't matter but how you explain ur answers it's matters. So explain what you have

Desktop Support Engineer L1 Interview Questions & Answers

iEnergizer user image Anonymous

posted on 24 Feb 2022

I applied via Naukri.com and was interviewed before Feb 2021. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Don’t add your photo or details such as gender, age, and address in your resume. These details do not add any value.
View all tips
Round 2 - Technical 

(6 Questions)

  • Q1. Tell me about your self.
    • Add your answer
  • Q2. What was your responsibility in previous organization.
    • Add your answer
  • Q3. Why you join our organization.
    • Add your answer
  • Q4. What's your sallery expectation.
  • Ans. 

    My salary expectation is negotiable based on the job responsibilities and market standards.

    • I am open to discussing the salary range for this position.

    • I have researched the market standards for this role and expect a fair compensation.

    • I am looking for a salary that reflects my skills and experience.

    • I am willing to consider other benefits and perks as part of the compensation package.

    • Answered by AI
    Add your answer
  • Q5. What is router and switch.
  • Ans. 

    A router is a networking device that forwards data packets between computer networks. A switch is a networking device that connects devices together on a computer network.

    • A router connects multiple networks and determines the best path for data to travel between them.

    • A switch connects devices on a network and directs data to the correct device.

    • Routers use IP addresses to route data, while switches use MAC addresses to ...

    • Answered by AI
    Add your answer
  • Q6. What is ost and pst?
  • Ans. 

    OST and PST are file formats used by Microsoft Outlook to store email data.

    • OST stands for Offline Storage Table and is used for storing email data when Outlook is in offline mode.

    • PST stands for Personal Storage Table and is used for storing email data on a local computer.

    • OST files are created automatically when Outlook is configured to use Cached Exchange Mode.

    • PST files can be created manually by the user to store emai...

    • Answered by AI
    Add your answer

Interview Preparation Tips

Topics to prepare for iEnergizer Desktop Support Engineer L1 interview:
  • Technical Skills
Interview preparation tips for other job seekers - Never hesitate when you are in a interview and response the questions with confidence, always be energetic and be positive?
Have a tiny smile on your face.

Skills evaluated in this interview

More about working at Concentrix Corporation
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Concentrix Corporation Interview FAQs

How many rounds are there in Concentrix Corporation L1 L2 Engineer interview?
Concentrix Corporation interview process usually has 4 rounds. The most common rounds in the Concentrix Corporation interview process are Resume Shortlist, Assignment and Technical.
What are the top questions asked in Concentrix Corporation L1 L2 Engineer interview?

Some of the top questions asked at the Concentrix Corporation L1 L2 Engineer interview -

  1. Troubleshooting steps for system BIOS B...read more
  2. Technical knowledge t...read more

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